We stayed the August long weekend and our rooms was booked for us by another family member. Without their knowledge of the hotel lacking an elevator, we were put in a second floor room. When I explained to Sara at front desk that we had infant twins and a toddler and throughout the day while my husband was boating with our oldest I wouldn't be able to come and go with the stroller. With a lot of rearranging they were able to move us to the first floor. Once in our room there was a constant smell of cigarettes which was very disappointing especially since our one twin has breathing difficulties. Knowing this was the only room available first floor we didn't say anything. The continental breakfast as so good for families and the staff in the lounge were very kind. Overall we enjoyed our stay and thank you.
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- Also Known As:
- Best Western Plus Couchiching Hotel Orillia
- Best Western Orillia
- Orillia Best Western
- Best Western Plus Orillia Hotel Ontario