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Best Western Plus Mariposa Inn & Conference Centre
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Reviews (403)
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317 - 322 of 403 reviews
Reviewed December 5, 2013

We have held our Christmas party at this hotel for several years! We confirmed our date and room last December and the hotel sent us an email to say everything was arranged! In Late October of this year we received an email telling us they were cancelling the arrangement they had agreed to and offered us their smaller room that would not suit our purposes! They then went on to say we could have the same arrangements for next year! As if anyone would deal with people like that again! Finally, after complaining, we received a call from a human who admitted they knew about a double booking in April! How unscrupulous! They confirmed last December to our booking but then book another group in April! Obviously they did not let is know until the last minute in hopes we would stay at their hotel! If you are even considering any kind of celebration or social engagement there are a great many better venues with nice surroundings! Hawkridge Golf Course and Fern Resort are much superior at almost the same money! This hotel is sorely dated! There is road construction in front of the building that makes the hotel barely accessible!

  • Stayed: November 2013, traveled on business
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2  Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at Best Western Plus Mariposa Inn & Conference Centre, responded to this reviewResponded December 7, 2013

Thank you for your comments concerning your experience with the planning and contracting for your event. On behalf of the management and staff, I am sorry that we could not satisfy your concerns to your satisfaction with the alternative arrangements made, and with the compensation that was offered to your company, when I personally visited your location in the beginning of summer. It was unfortunate you chose to cancel your event with us due to the room change, especially with your satisfaction the previous years.

Once again, thank you for your feedback and we hope you and your staff enjoyed your holiday party at your alternative location choice, we wish you all the best in the new year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

If you're not a smoker, you likely won't be thrilled with the smell, which seems to be partly disguised with air freshener. Having said that, the staff are very good, the room that I was in was quite dated - old style TV, very low plastic counter top in bathroom... A big plus is the calibre of the restaurant - I thoroughly enjoyed dinner and they have a good wine selection. A full hot breakfast is served also, and they even do Starbucks cappuccinos which were excellent (although not a true Starbucks).

  • Stayed: November 2013, traveled on business
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Thank Cheekywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at Best Western Plus Mariposa Inn & Conference Centre, responded to this reviewResponded November 25, 2013

Thank you for your comments concerning your stay with us. I appreciate your taking the time to write a review and hope you will accept my apologies for any inconvenience you experienced. This type of feedback is extremely helpful and important to us in delivering the highest level of quality and service to our valuable guests. We will be investigating your comments. Thank you again.

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Reviewed November 12, 2013 via mobile

Howdy
Stayed here for Easter family fun and this place is great.. Close drive to casino ..timmys across the way.. The staff are friendly and the rooms are always clean there is a saltwater pool which is fun for the kids.. Stay here every year

  • Stayed: April 2013
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1  Thank Steven V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at Best Western Plus Mariposa Inn & Conference Centre, responded to this reviewResponded November 25, 2013

Thank you very much for taking the time to write a review. We appreciate your kind words and patronage. Please come stay with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

We chose the hotel when we made a last minute booking to see Paul Anka. The Casino Rama Hotel quoted me over $425 for the night, so I looked elsewhere and found this room for $140. The room was adequate, the service good and they run a shuttle to the Casino so it saved us driving and parking. I only wish that we had eaten at the hotel as the food we could get to, the lines were an hour long, was awful at the Casino. Cold "Hot Food" on a buffet!. Next day we tried the Brunch buffet at our hotel and it was excellent, huge selection including smoked salmon, roast beef and Lobster. Quite the opposite of the Casino and only a fedollars more. Great value indeed.

  • Stayed: October 2013, traveled as a couple
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1  Thank NellyBell55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at Best Western Plus Mariposa Inn & Conference Centre, responded to this reviewResponded November 4, 2013

On behalf of the management and staff, we appreciate you taking the time to share your feedback with other travellers. We hope to see you back in the future.

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Reviewed October 12, 2013

Our wedding was on Sept 27th. Kandace was AMAZING! From beginning of wedding planning to the day after- she truly is the reason our day was perfect! The hotel is beautiful, easy to find, great service, nice rooms, and amazing food!!! Our wedding was outside at the gazebo- breath taking! Reception area was stunning and Kandace worked to make every detail come together. Everyone is complementing us on our beautiful wedding!
Would strongly recommend Kandace and the Best Western for your perfect wedding!
Thanks again!
Lisa and Gerrit Vanderzand

  • Stayed: September 2013, traveled with family
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Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at Best Western Plus Mariposa Inn & Conference Centre, responded to this reviewResponded November 4, 2013

Thank your taking the time to let us know about your recent experience with regards to you wedding. We are so glad that we were able to be part of your special day. We appreciate your mention of the facility and services as well as the personal mention for Kandas, she does an amazing job with the planning and detailing. The management and staff wish you all the best in your future, and we hope to see you back again soon

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