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“Very good choice hotel” 5 of 5 bubbles
Review of Holiday Inn Express Suites Gananoque

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Holiday Inn Express Suites Gananoque
Ranked #1 of 11 Hotels in Gananoque
Certificate of Excellence
Hamilton, Canada
Level Contributor
252 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“Very good choice hotel”
5 of 5 bubbles Reviewed July 14, 2008

Perfect, solid,clean, easy to find, with good breakfast,nice front desk staff hotel. Also, a as plus, the hotel offers a casino package.

The only 3 things that bothered us were as follows:
- in the breakfast area they have a waffle maker, which, as one might guess, no everyone knows how to operate. Instructions were not so much provided, so one had to figure it out for himself how to use it. As a consequence, things did not come out as planned and the breakfast staff that appeared on site only when the issues arrived, was rather rude. After making us feel like dirt with her attitude, she sarcastically said that she would make the waffle, so we had no option but to sit at a table and wait for the waffle. While we were waiting, my partner got up to bring some forks when he heard the lady lady badmouthing us to another lady that was sitting at another table. We decided to ignore her comment and not allow her to ruin our day.
- the room's main window seemed to have had the property to be opened by the people in the room, if so desired, yet, not only was it extremely tall and unreachable, it was also impossible to open
- the bathroom door had an incredibly weird smell, that seemed to persist during our entire stay. We think it might have been an agent used to paint the door as to protect it in case of fire.

We cannot say anything about the pool, as he had not used it. Outside, at the same level with the pool, there was a nice little terrace with a nice view.

  • Liked — Everything
  • Disliked — Breakfast staff, windows that did not work, interesting bathroom door smell
  • Stayed June 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Mira_que_Bella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Hungerford, United Kingdom
Level Contributor
84 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed May 19, 2008

This hotel seems to be the newest in the area, and was certainly much nicer than all the other budget hotels (they are all located in the same area).

The room was all new and clean, although not very big.

The pool was very small, it can't really accomodate more than 3/4 people, and was quite busy so we never got to use it.

The laundry was very useful, although at the sister chain Candlewood the laundry is free - they should extend this to HI Express too.

The location is good for access to the boat trips, restaurants, bars and the casino (where I got quite lucky and won enough money to pay for surf & turf at the lobster trap!).

  • Liked — it was new
  • Disliked — small room
  • Stayed May 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank donsyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 1, 2008

This is a stellar hotel, far superior to many Holiday Inns. The room was large, sparkling clean, and the amenities of the hotel far exceeded the modest rate ($126/night in April). The staff were consistently helpful and the complementary breakfast was a nice touch. Highly recommended!

  • Liked — Cleanliness, spacious room
  • Disliked — Sauna and pool closed at 10 pm
  • Stayed April 2008, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank veracityCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
116 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed April 30, 2008

Great location for 1000 islands, I booked a suite with whirlpool bath for my 2 night stay out of season. Loved the room, enormous 42" plasma, fireplace, whilrpool batch great shower - worth the extra $40.No bar but Charlies nextdoor is OK and Casino is 5 minutes away.

  • Stayed April 2008, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank weejim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 2, 2008

We Have Just Returned From Another Great Stay At The Holiday Inn Express In Gananoque. We Decided To Stay There When They First Opened And Have Never Been Disappointed . The Service Is Excellent And The Friendly Staff Goes Above Their Duties To Make Your Stay Exceptional. The Breakfast Is Great, And The Dining Area Is Extremely Clean. (And So Are The Rooms) I Have Never Stayed Anywhere That I Have Enjoyed More Then This Holiday Inn Express. The Entire Staff Is Customer Service Oriented And I Look Forward To Our Next Stay.
Thanks To All The Staff At The Holiday Inn Express.
BUFFALO, NY

  • Liked — Clean, Friendly and Service
  • Disliked — There is nothing I don't like about this place!
  • Stayed April 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank HappyBuffaloUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed February 23, 2008

Our party of 6 stopped here late in the evening on our way to Ottawa. Due to an impending snow storm we stayed here for the night. We were walk in's and were given a very competitive rate as we knew in advance what some of the competitors were charging. Room was large and clean with high ceilings. Temperature controls were easy to use. Washroom was clean. Room had a microwave oven and mini fridge. Location was great, just off of Hwy. 401. Breakfast, included in the cost consisted of a buffet, was continental with some additional items. Very clean and restocked often. There was also an indoor pool, which we did not have the opportunity to use. A pleasant surprise as we did not plan this visit in advance. Would stay here again.

  • Liked — Clean, reasonable price, very nice breakfast buffet, large room.
  • Disliked — N/A
  • Stayed February 2008, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank le-metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 31, 2007

This hotel was clean and new. It had a nice pool which was good for our toddler and the suite we booked was great (it was an executive suite which was totally worth it for the higher ceilings & nice tub - despite the tub being in the middle of the living room!) The only downside was the overall location which is not within easy walking distance of downtown or the water but is close to the casino. Also, there weren't alot of food options - only Charley's next door which was okay but not great.

  • Liked — front desk staff and gorgeous room
  • Disliked — bathtub in the living room
  • Stayed October 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank lilac7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Gananoque

Property: Holiday Inn Express Suites Gananoque
Address: 777 King St E, Gananoque, Ontario K7G 1H4, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Gananoque
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Gananoque 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Few Hotels in Gananoque Can Match Our Features The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque, one of the newest Gananoque, Ontario hotels, is situated in the heart of the Thousand Islands. Our hotel's location is just off Hwy 2 and close to Hwy 401. Leisure guests enjoy the convenience of our St. Lawrence River hotel's location, which is close to historic Gananoque and the Gananoque Boat Line. Day trips to Boldt Castle, scenic cruises, sport fishing and Fort Henry are easily accessible from here. You can test your luck at the 1000 Islands OLG Casino, just 0.5 km away from us. Few hotels in Gananoque, Ontario offer corporate guests a better location than we do. We're halfway between Ottawa & Syracuse and Montreal & Toronto. There are three meeting rooms that can handle up to 200 guests, with catering, video conferencing and A/V equipment for the perfect business event. Naturally, there is high-speed Internet access to keep you connect during your stay in the Thousand Islands. Our hotel's upscale amenities will delight every guest. You can start your day with a visit to the free hot breakfast buffet and relax at the end of it in the indoor pool or sauna. The bright and airy Fitness Centre offers a large TV to make workouts fly by. Our rooms feature a microwave and fridge for added value. Our award-winning Gananoque hotel's location and amenities will make your 1000 Islands visit just about perfect. ... more   less 
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Also Known As:
Holiday Inn Express Suites Gananoque Hotel Gananoque
Holiday Inn Express Gananoque
Holiday Inn Gananoque
Holiday Inn Express Suites Gananoque Ontario, Canada

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