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Holiday Inn Express Suites Gananoque
Ranked #1 of 11 Hotels in Gananoque
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding value 5 Star at a fraction of the cost!”
Reviewed June 7, 2012

To say we were pleasantly surprised would be an understatement. Everything from how easy it was to find to the easy and quick check in process followed by the quiet, spacious and gorgeous room for a very reasonable price just made it a perfect mini holiday! We left relaxed, excited about the great experience and we can't wait to go back.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank allanh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
We enjoyed reading your review and have posted it for the staff to see. It is always a great thing to hear such positive feeback about the hotel itself and the staff who make it happen. We are happy to know you enjoyed your stay with us.

Jessica
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439 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 7, 2012

My family and I recently stayed at the Holiday Inn Expres in Gananoque. We had a great stay at the hotel. The swimming pool was great for my kids as was the breakfast. The front desk staff was pleasant as well as very helpful for any questions we had. We look forward to going back next year on family vacation.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
I am excited that you are making it an annual trip to stay at our hotel. Your right the indoor pool is ideal for kids and Gananoque is a nice town to just relax in. There is a small Mini putt that is right close by for entertainment for the kids as well. See you next year.

Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 7, 2012

Stayed there last week for a night on my way through from Ottawa. Staff were nice and pleasant, room was affordable and breakfast which was included in the morning was way better than I expected. Pancakes, sausage, eggs, cereal all fresh and tasty.

Didn't have a chance to use the pool or gym, but they looked clean and Gananoque is a neat little town.

Room Tip: I got a room with a jacuzzi. Can't go wrong.
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dustin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
I am thrilled to hear you enjoyed the breakfast. The conveyer pancake machine is quite a novelty, especially if you don't get the opportunity to have pancakes very often. I also agree with you the suites are a great choice. We hope to see you in the near future.

Jessica
Manager
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Windsor, Ontario
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 6, 2012 via mobile

Nice, clean hotel with spacious rooms. Ended up costing me a lot less than my stay at the Casino did!

Stayed June 2012, traveled solo
Helpful?
1 Thank Mike_R_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
Sorry to hear you didn't do well at the casino hopefully you will have better luck next time you visit us. Always happy to hear you had a great stay!!

Jessica
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Toronto, Canada
2 reviews
Reviewed May 30, 2012

We stayed here overnight because we had no choice. This should be the only reason for anyone to stay here. It is average in cleansiness and service. We booked the room for 5 preople, which they said it can occupy. When we got there there were only 2 queen beds. We asked for a fold-out bed. It was dropped off at our room and we were supposed to set it up. The only problem was- there was not enough space for it! We actually had to move the beds around to fit the fold out bed!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lily m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
I am truly sorry to hear you did not enjoy your stay with us. I was suprised to hear that you had to move the beds as we normally have enough clearance between the outside wall (closest to the airconditioner) and the bed that we just have to move the lounge chair to fit it in. Also when we give the cots to the guests we typically offer to help set it up, however most people decline since they want as much space as they can until they are ready to use it. I will mention to my staff that we need to be checking with our guests if they would like assistance setting it up, this way in the future we won't have the same issue. 5 people is the maximum amount of people allowed to stay in our rooms, I normally would suggest booking with our hotel directly if there are more than 4 people in the room this way we can offer suggestions for the booking and provide insight on the layout of the rooms.

I also noted your comment about the cleanliness, if you ever have problems with something not being up to par in our rooms we ask that you call our front desk immediatly. We have staff on 24 hours who are trained in all aspects of the hotel.
Please feel free to contact me at the hotel and I would be happy to address your concerns, our aim is to make every guests stay a great experience.

Jessica
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KANATA
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 24, 2012

I took a trip to the US on the Victoria Day weekend and was tried coming home so we decided to stop in Gananoque for a quick overnight stay. I have stayed here before and as usual it was a hassle free experience. Friendly staff a clean room and a good breakfast. The kids went for a swim while the wife and I sat in the sauna. You can't go wrong with this hotel.

Room Tip: Suite rooms are great for families. 2 TV's in different rooms and a big jacuzzi tub in the room.
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ColinCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
It is always great to hear that we are consistantly providing you with everything you need. We love to hear from our repeat guests and look forward to your next stay with us.

Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
herzliya
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 3, 2012

We stayed there only one night. Room very comfortable. About 10-15 min. easy walk to the river bank and to the 1000 Islands cruise. Very fair price. Loved our short stay. If you have some more time, take your car and go to Kingston.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaulman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review, June 14, 2012
Yes everything is relatively close to our hotel and we are offering a package for the summer that includes the 2 1/2 hour cruise and your room. It is about 1/2 hour walk to the boatlines or a 5 minute drive. Kingston is very close to our location as well, it is only 1/2 hour drive away. We look forward to seeing you in the future.

Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Gananoque

Property: Holiday Inn Express Suites Gananoque
Address: 777 King St E, Gananoque, Ontario K7G 1H4, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Gananoque
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Gananoque 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Few Hotels in Gananoque Can Match Our Features The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque, one of the newest Gananoque, Ontario hotels, is situated in the heart of the Thousand Islands. Our hotel's location is just off Hwy 2 and close to Hwy 401. Leisure guests enjoy the convenience of our St. Lawrence River hotel's location, which is close to historic Gananoque and the Gananoque Boat Line. Day trips to Boldt Castle, scenic cruises, sport fishing and Fort Henry are easily accessible from here. You can test your luck at the 1000 Islands OLG Casino, just 0.5 km away from us. Few hotels in Gananoque, Ontario offer corporate guests a better location than we do. We're halfway between Ottawa & Syracuse and Montreal & Toronto. There are three meeting rooms that can handle up to 200 guests, with catering, video conferencing and A/V equipment for the perfect business event. Naturally, there is high-speed Internet access to keep you connect during your stay in the Thousand Islands. Our hotel's upscale amenities will delight every guest. You can start your day with a visit to the free hot breakfast buffet and relax at the end of it in the indoor pool or sauna. The bright and airy Fitness Centre offers a large TV to make workouts fly by. Our rooms feature a microwave and fridge for added value. Our award-winning Gananoque hotel's location and amenities will make your 1000 Islands visit just about perfect. ... more   less 
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Also Known As:
Holiday Inn Express Suites Gananoque Hotel Gananoque
Holiday Inn Express Gananoque
Holiday Inn Gananoque
Holiday Inn Express Suites Gananoque Ontario, Canada

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