This resort was really a mislead! It is neither a resort nor a spa. The floors of room were dirty the room musty and bed covers full.... Tv is so small that you would not have it in your basement!! The jacuzzi is a joke and they took so much time to give out the room... Way past the check in time plus when we expressed our disappointment the front desk women snapped at us. Being in the service industry if you cannot accept criticism that too a good one then you need to shut down!! Only good thing is the pool but please don't fall into the trap when they lure you with it
- Official Description (provided by the hotel):
- Colonial Resort & Spa is a full service property situation on 10 relaxing acres. We are seasonal (May 1 to October 25). We have 54 guests rooms including some rooms with fireplace and jacuzzi tub. We have a gift shop, bar, spa, indoor heated pool, steam room, sauna, hot tub as well as an outdoor pool, shuffleboard, horseshoes, bocce ball, and walking path. We are close to the 1000 Islands Cruise, helicopter rides, theatre, casino, Fort Henry and more! ... more less
- Reservation Options:
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- Also Known As:
- Colonial Hotel Gananoque
- Colonial Resort & Spa Gananoque, Ontario, Canada