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“This place rocks”

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Colonial Resort & Spa
Ranked #5 of 11 Hotels in Gananoque
Belleville, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“This place rocks”
Reviewed October 2, 2013

We just returned today from a great experience staying there for 2 nights. Staff are amazing and more then accommodating. We rented the deluxe King room with fireplace and double jacuzzi - was our mini honeymoon. This resort was right up our alley - outdoor shuffleboard, bocce area, gazebos to enjoy lunch or a snack, inside games room yay more games pool table, checkers, cribbage, darts, fun guests. A tour bus travelling from France was a lot of fun. Lovely 10 acreage of property - all on one level. Indoor heated pool and hot tub were very clean, loved both the sauna and steam room. Massage services is a must. Definately going back next year. If your a snotty traveller that snivels and needs constant attention not recommended for you. We loved every minute of our time and enjoyed our surroundings - so relaxed

  • Stayed October 2013, traveled as a couple
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Helpful?
5 Thank D'Arcy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Burlington, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2013

I traveled with a seniors group and was very pleased with our experience. We were greeted by the managers, had all the amenities explained to us when we arrived including easy access routes. Our group was placed in rooms next to each other which made for great socializing. Within an hour, one of the managers arrived to check out a stain on the counter that the cleaning staff had noticed and made sure it was removed (and gave us the tip) by dinner hour. I really enjoyed the indoor pool, the hot tub and the outdoor activities that were provided. Our package included tours to Kingston, an hour cruise on the St. Lawrence and the casino, all transportation included. If you are looking for a high class, expensive place, this may not be for you, but it is terrific as a resort centre for family excursion to the area and lots for your group to do onsite. We spoke to many that use this location as a yearly holiday resort.

  • Stayed August 2013, traveled with friends
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Helpful?
2 Thank litlolme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 29, 2013

My family and I stayed there for two nights. It is a motel not a hotel first of all. The room was very dated, the fridge is a wine cooler not a real fridge and carpet is dirty and disgusting. There is no wifi in the rooms. The breakfast does not have any meat or egg. The staff are warm and welcoming but I will never try it again.

  • Stayed August 2013
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Helpful?
1 Thank Mahmoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville.On.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 18, 2013

we stayed from Monday through Friday. Rooms were fine, had everything we needed.Breakfasts were very good, All Staff very helpful and pleasant, all seemed to enjoy their jobs.Dinners were a disaster, a bowl of milk, tasting of uncooked cornstarch with slices of mushroom floating was served as soup.Yet staff could not have been better, coach tours were great driver and guide very pleasant and helpful. All in all we enjoyed our visit .

  • Stayed August 2013, traveled with friends
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Helpful?
1 Thank alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lier, Belgium
Level Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 18, 2013

good location, on walking distance from the center and the river. Nice pools, in and outside. SPA may be written in little letters since it was not that good. Service was poor however at breakfast this was ok. Room was quite large, we had 3 beds and at the end of the resort.

  • Stayed August 2013, traveled with family
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Helpful?
2 Thank Luc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2013

My wife and I lead a group of over 30 East Toronto Seniors to the Colonial Resort and Spa- Once again the meals were great with a variety of choices available.
Special events were planned from our suggestions. The indoor and outdoor pools were vey refreshing. Hairdressing and a variety of other services including massages were available.
We've already booked dates for next year with at least 90 percent of the seniors wanting to go back. We were so pleased with the staff and services.

Room Tip: Book early with East Toronto Seniors.
See more room tips
  • Stayed July 2013, traveled with friends
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Helpful?
1 Thank AL A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 24, 2013

I don't want to discourage people who want to stay somewhere with the kids where there's a pool and the parents can even watch the kids at the pool while lounging outside their room with a drink in hand. It's a big step up from camping. It isn't however, a resort the way I think of resorts. It is also a seasonal property which I somehow missed when looking through the hotel details.

We booked a Premium King room and with the extreme heat the small window type air conditioner was struggling to cool the room. Yes there were mosquitos but it is in the country. We paid $516 for a two night package including breakfast, $20 per person vouchers for some restaurants in town for both nights (we used them one night), and a 1000 Island cruise that left from Kingston. That seemed quite pricey for the quality of the room but again - it's the height of the season and they need to take advantage of the amount of time they're open. The cruise was very good and included the best boat meal (lunch) I've ever had in Ontario.

Staff were friendly, towels were scratchy and the king bed did not have proper king bedding - no fitted sheet and the sheets they had barely tucked in. I know kids don't care about that stuff so it is suitable that way for a family vacation.

  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank KatieToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Colonial Resort & Spa

Property: Colonial Resort & Spa
Address: 780 King St W, Gananoque, Ontario K7G 2H5, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Gananoque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Colonial Resort & Spa 3*
Number of rooms: 54
Official Description (provided by the hotel):
Colonial Resort & Spa is a full service property situation on 10 relaxing acres. We are seasonal (May 1 to October 25). We have 54 guests rooms including some rooms with fireplace and jacuzzi tub. We have a gift shop, bar, spa, indoor heated pool, steam room, sauna, hot tub as well as an outdoor pool, shuffleboard, horseshoes, bocce ball, and walking path. We are close to the 1000 Islands Cruise, helicopter rides, theatre, casino, Fort Henry and more! ... more   less 
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Also Known As:
Colonial Hotel Gananoque
Colonial Resort & Spa Gananoque, Ontario, Canada

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