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Country Squire Resort & Spa
Ranked #7 of 10 Hotels in Gananoque
Reviewed July 19, 2014

Ok - I admit it. I fell for the picture of the pool, the name of the hotel and the description of the area as a whole. On arrival I was surprised to find the 'hotel' (or motel) was one of many on a neon strip, reminiscent of Kissimmee. In fairness, once we got the room we booked, it was spacious and clean. Other than an enthusiastic fridge and some late night arrivees, the room was very quiet, too. If you're looking for somewhere to sleep and not much else, this is perfect. The town centre with its amenities, such as restaurants and stores, is within a short drive and the hotel is both easy to find and convenient to 401. Breakfast was a revelation, with plastic cutlery and disposable plates, but again, if you're using this as a stop off and you don't have high expectations, you'll be fine.

Room Tip: Specify one with a view, which will offer either a genuine view of the outdoor pool and park or a ba...
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  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
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2  Thank Philking64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 - 253 of 620 reviews

Reviewed July 7, 2014

We have stayed at this location numerous times and have always enjoyed it. The room are excellent both comfortable and well decorated. It has a terrific pool courtyard area that is good for groups. One of the things I enjoy best is having a place to sit just outside your room. I would recommend this hotel to anyone.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 11, 2014

Dear Lynda S,

Thank you for your review regarding your stay with us at the Best Western Country Squire Resort. We are happy to hear that you enjoyed your stay with us while visiting Gananoque & The 1000 Islands. We appreciate your feedback as it allows us to improve as well as provide the best experience possible for each guest. We thank you again, and look forward to seeing you again in the future!

Sincerely,
Bridgit Mangan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

We stayed at this hotel over the Canada Day holidays and had a wonderful time. The staff are more than helpful and will do whatever to make the guests happy. The grounds are beautiful and the outdoor pool was clean, warm and in the perfect location to our ground floor room with a deck. I cannot comment on the indoor pool as that is a winter thing for me :) There are extensive renos happening so the updates are coming. It is dated in parts of the hotel but very clean so why that would matter to some is beyond me. The breakfast was great. Fresh warm muffins each day and the kids had waffles made to order topped with whipped cream and berries. There was also cereal, eggs and sausages. Not to forget coffee, tea and juices. As for sleeping the beds were comfy and had one of the quietest ac units I have heard. The shower had great pressure and although we never tried there were jets in the tub. We may only travel a few times each year but for a family of 4 this place offers everything you need at a great price. If you are planning a visit to Gananoque I would recommend staying here. We will again :)

Room Tip: We stayed in room 233 and it is perfect for parking as well as a nice ground level deck. This room i...
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  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Chris6813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 11, 2014

Dear Chris6813,

Thank you for your review regarding your stay with us at the Best Western Country Squire Resort. We are delighted to hear that you enjoyed your time with us while visiting Gananoque & The 1000 Islands. We appreciate all of your kind comments and feedback as it allows us to continuously provide the best experience possible for each guest. We thank you again for your kind comments, and look forward to seeing you again in the future!

Sincerely,
Bridgit Mangan

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Reviewed June 27, 2014

This hotel is being refurbished and it has done a good job. The room we stayed in had faux wood flooring and a good bed (the pillows were like huge cotton balls, though). The internet worked great but breakfast was so-so. The front desk lady was great and our stay went without a hitch. Gananoque doesn't have much to offer but if you are traveling, this Best Western is a nice place to stay.

  • Stayed: June 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank loud654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 3, 2014

Dear loud654,

Thank you for your review regarding your recent stay with us at the Best Western Country Squire Resort. We are happy to hear that you enjoyed your stay with us. We value your feedback as it allows us to give the best experience possible to each guest. Gananoque is a small town, however there are numerous attractions in which we hope you were able to partake in, including the Gananoque Boat Line, Playhouse and Casino. We hope to see you again in the future!

Thank you.

Sincerely,
Bridgit Mangan

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Reviewed June 25, 2014

The hotel is ok to stay for one night to see the 1000 islands. The room should be in the deluxe cabin style rooms near the outside pool breakfast no good, pool is good. The towels were a little old looking. The room needed much upgrade

  • Stayed: June 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Sumit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 2, 2014

Dear Sumit J,

Thank you for your review regarding your stay with us at the Best Western Country Squire Resort. We value your feedback as it allows us to continuously improve and provide the best experience possible for each guest. Your comments have been given to all staff and management, and the appropriate action is being taken. We are currently upgrading the hotel, and hope to have the entire hotel upgraded. We hope to see you again in the future!

Thank you.

Sincerely,
Bridgit Mangan

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Reviewed June 25, 2014

they took nice pictures for the website but when we got there it seemed more run down and the breakfast was cold. the staff was very nice too and they are in a good location. I'm assuming thats why it was a little pricey for what we got.

  • Stayed: June 2014, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 2, 2014

Dear Stephanie A,

Thank you for your review regarding your stay with us at the Best Western Country Squire Resort. We are very sorry to hear that we did not meet your expectations while you were here.Your comments have been given to all staff and management. We are currently renovating the hotel, in the hopes to bring it up to date, your comments regarding breakfast have been given to the Supervisor, and the appropriate changes are being made. We hope you allow us the chance to show you how we have improved in the future!

Thank you.

Sincerely,
Bridgit Mangan

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Reviewed June 24, 2014

We have stayed that this hotel before. This time we had problems with not one but two rooms. It saying that the lady at the front desk was more than happy to correct the problems. My wife loves staying there it's peaceful. Tim Hortons next door and McDonalds across the street. But the street is not busy. For what you pay it's a good friendly hotel.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Blatch62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Receptionist at Country Squire Resort & Spa, responded to this reviewResponded July 2, 2014

Dear Blatch62.

Thank you for your review regarding your recent stay with us at the Best Western Country Squire Resort. We were delighted to hear that you enjoy staying with us when you are visiting Gananoque. We apologize that there was an issue with the rooms, but are happy to hear that we were able to help you. We value your feedback as it allows us to continuously improve and provide the best experience possible for everyone. We hope to see you in the future!

Thank you.

Sincerely,
Bridgit Mangan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Squire Resort & Spa

Address: 715 King St E, Gananoque, Ontario K7G 1H4, Canada (Formerly Best Western Country Squire Resort)
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Gananoque
Price Range: $60 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Squire Resort & Spa 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. Country Squire Resort & Spa is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 
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Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
Country Squire Resort & Spa Gananoque, Ontario, Canada

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