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“Relaxing weekend...”

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Country Squire Resort & Spa
Ranked #8 of 11 Hotels in Gananoque
Reviewed October 27, 2013

We had a relaxing two day stop over while celebrating our 55th Anniversary.
Excellent value for the money. The staff were courteous & friendly & surprised us with a bottle of wine, along with anniversary wishes, which was a thoughtful gesture. Large room with screened in patio & comfortable bed. Food at the Cousins restaurant on site was to die for. We would recommend this place to anyone looking for relaxation & good food.

  • Stayed: October 2013, traveled as a couple
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Thank Bernice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded November 7, 2013

Dear Bernice B,

Thank you for your review regarding your recent stay at the Best Western Country Squire Resort. I was delighted to read your wonderful comments in regards to your experience while staying in Gananoque. We appreciate your feedback as it allows us to continuously provide the best experience possible for each guest.

We hope to see you in the future!

Sincerely,

Bridgit Mangan
Front Desk Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (613)
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298 - 304 of 613 reviews

Reviewed October 25, 2013

This is an excellent location between Kingston and Ottawa. We stayed for 4 nights. The staff was courteous. Breakfast was good (both hot and cold items available with fresh fruit, yogurt). This is a great place if travelling with a pet. Lots of exercise area to walk the dog. Picnic tables on the grounds. We had a patio room with sliding door to the exterior courtyard. Very quiet at night. There is an indoor pool but we found it too warm in the pool area to enjoy the pool. Room was clean and great beds for sleeping. Cable T.V. with many channels.

Room Tip: Call direct and tell the staff what type of room you want. I checked on line first and then called...
  • Stayed: October 2013, traveled with family
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Thank TravellingRetiree04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 26, 2013

Dear TravellingRetiree04,

Thank you for your review regarding your recent stay at the Best Western Country Squire Resort. We appreciate your feedback as it provides the opportunity to provide the best experience possible for each guest.

We look forward to seeing you again in the future!

Sincerely,

Bridgit Mangan
Front Desk Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

We stopped in last minute. The staff were courtesy and helpful and gave us an upgraded room for low rate. Had an electric fireplace and whirlpool tub. Room was large and clean and breakfast was decent.

  • Stayed: October 2013, traveled as a couple
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Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 26, 2013

Dear R S,

Thank you for your review regarding your recent stay at the Best Western Country Squire Resort. We appreciate your feedback as it allows us to provide the best experience possible for each guest. We are happy to hear that you enjoyed your visit to the 1000 Islands!

We look forward to seeing you in the future!

Sincerely,

Bridgit Mangan
Front Desk Representative

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

Pros:
1. Location
2. Roomy rooms
3. Fine breakfast
4. Amazing amenities for a 3 star hotel: Squash, basketball, tennis, swimming pool

Cons:
1. Dated rooms
2. Dated overall hotel
3. Indoor swimming pool smell
4. Uncomfortable mattress

  • Stayed: October 2013, traveled with family
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Thank goodolympian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 23, 2013

Dear goodolympian,

Thank you for your review regarding your recent stay at the Best Western Country Squire Resort. I was delighted to read your pros as well as your cons, which allows us to know what we need to improve on. I am glad you were able to enjoy the use of all of our amenities as well as our breakfast. Throughout the winter months, we will be upgrading our hotel to bring it up to date.

I look forward to hearing from you and having you back as a future guest!

Sincerely,

Bridgit Mangan
Front Desk Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Hotel should be priced in the $90/night range; not good value for the money. Rooms & common areas dated and not very clean. Cracked tiles, ripped wallpaper, laminate flooring, very old dresser, drawers did not open well. Bed was comfortable. Breakfast was good. Tv had a HORRIBLE picture.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Bernita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 23, 2013

Dear Bernita M,

First and foremost, I would like to sincerely apologize for your recent experience at the Best Western Country Squire Resort. I am sorry that we did not meet your expectations, as we strive to ensure that our guests are happy and satisfied with each and every stay.
As the winter months approach us, we wish to upgrade and update the hotel. We have informed maintenance about your comments and hope to resolve these issues immediately. We would like to extend to you and your family an invitation to stay with us in the future, and we will make sure that we exceed your expectations.

I look forward to hearing from you and having you back as a future guest!

Sincerely,

Bridgit Mangan
Front Desk Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

This is a good tourist-grade location. It looks like it started off as a small hotel and kept expanding. Rooms were nice and tidy with a clear country look. Great pool and hot tub. Staff were very nice; nice breakfast room

  • Stayed: September 2013, traveled with friends
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Thank xxxx06_10_2014DR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 14, 2013

Dear TheZimm,

Thank you for your review regarding you recent stay with us at the Best Western Country Squire Resort. We appreciate your feedback as it allows us to improve and provide the best experience possible for each guest. We are happy to hear your enjoyed your visit in Gananoque.

We hope to see you again in the future!

Sincerely,

Bridgit Mangan
Front Desk Respresentative

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Often stay at this Hotel; it may not have the rooms like the Holiday Inn next to it, but they are clean and comfortable and the staff is courteous and helpful. This Hotel is reasonable priced and the hot breakfast is the best I have had in all the Hotels I have stayed in the Gananoque area.( Holiday Inn, Comfort Inn, Quality Inn) The staff that looks after the Breakfast room maintains a quality hot breakfast with tables with actual condiments not ones in packages.

I highly recommend this Hotel.

Keith Morley

Room Tip: Most rooms are the same; that I have stayed in, but at the end of the Hotel by the Breakfast room th...
  • Stayed: October 2013, traveled with family
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Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Desk Supervisor at Country Squire Resort & Spa, responded to this reviewResponded October 14, 2013

Dear Keith M,

Thank you for your review regarding you recent stay with us at the Best Western Country Squire Resort. We appreciate your feedback as it allows us to improve and provide the best experience possible for each guest. I am very pleased that you had a wonderful experience while staying with us!

We hope to see you again in the future!

Sincerely,

Bridgit Mangan
Front Desk Representative

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Squire Resort & Spa

Address: 715 King St E, Gananoque, Ontario K7G 1H4, Canada (Formerly Best Western Country Squire Resort)
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Gananoque
Price Range: $81 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Squire Resort & Spa 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. Country Squire Resort & Spa is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 
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Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
Country Squire Resort & Spa Gananoque, Ontario, Canada

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