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“Best Western around Kingston area.”

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Country Squire Resort & Spa
Ranked #7 of 11 Hotels in Gananoque
Brantford, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western around Kingston area.”
Reviewed July 19, 2013

It was a very nice hotel.. The staff were exceptional and offered suggestions on places to see and eat. The only this we found is that the hotel could use a little updating. It was a little behind in that aspect. Other than that, it was great. Location and price were good.

  • Stayed July 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nedlog57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Hamilton, Canada
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 18, 2013

Let me start by saying that this is a small town. Most of the guests staying at hotels in this town are just looking for a place to lay their heads at night. If you are expecting any more, book into one of the non-chain boutique hotels. This hotel was priced rather high for a Friday night stay and for what we got, but all the hotels in the area are comparable. My husband and I arrived at 2:30 pm and we were told that are room was ready. Lobby smells wonderful! A small spa is located off the lobby so all the lovely aromas waft in. We were staying on the 2nd floor, almost right above the front desk. Our room was facing the pond. There was no elevator to this 2nd level, just some small steps, about 15 or so. If you have mobility issues, it would be wise to indicate this on your request so you don't get one of the 3 rooms that were up there. The rooms are very tired. Balcony was nice to have, but was very dirty and full of spider webs and dead bugs. Shower had great pressure. Location was very good - right between the water and the casino, so we didn't have far to go for anything. Hotel was very quiet and we didn't hear a peep from anyone else. We went down for the free breakfast buffet in the morning. Unfortunately, the cook had quit that morning, so all the hot food was gone. The staff person there appologized and said there was more hot food coming, but it would be 30 mins or so. But the other items available were great (muffins, waffles, juices etc).

All in all, a restful stay in an older just-off-the-highway hotel.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AverageTravelGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gananoque, Canada
1 review
Reviewed July 18, 2013

Overall: Not fancy, but really good value. Dated, but spacious rooms. Good location in the centre of town. Both indoor and outdoor pools; We really enjoyed the outdoor pool on a hot summer night. The indoor pool is a good size. Breakfast was pretty good with the typical cold items along with eggs and sausages - good quality. Staff are genuinely interested in providing good service.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
181 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed July 16, 2013

My husband and I just spent two nights at this wonderful hotel to celebrate our 39th wedding anniversary. We enjoyed our stay tremendously. I LOVE their pillows!
We were surprised at how large the property and the hotel is. We loved the waterfalls in the little ponds.
This hotel was very close to The 1000 Islands playhouse, and downtown Gananoque.
We were suprised that there was not a fridge in the room but we really didn't need one.
Thank you for a great stay

Room Tip: We chose to have a king sized bed with a fireplace and a jacuzzi tub in the room. It was very quiet...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bejazzes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 15, 2013 via mobile

Very affordable family-friendly motel on sprawling, grounds surrounded by trees. Great location handy to Main Street and 401 but layout and grounds made it hard to remember the busy road out front. Outdoor pool was small but refreshing. Rooms were a little bit dated but had all the amenities and were clean and comfortable. Staff extremely accommodating and breakfast very nice. Will certainly be returning.

Stayed July 2013, traveled with family
Helpful?
Thank Heifscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2013

We were travelling with another couple and rented 2 rooms. The fridge was full of ants in one room and in the morning the bed side table was running with ants and some had made it onto the bed in the other room. Did not have breakfast because we were concerned with the cleanliness of the entire hotel.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wolfhowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GroupsalesGananoque, Front Office Manager at Country Squire Resort & Spa, responded to this review, July 17, 2013
Thank you for taking the time to voice your concerns regarding your stay here
at the Best Western. We do apologize that you had problems in your room.
We strive to excel in Customer Service here at the Best Western and if you
had called the Front Desk and explained your situation , we would have moved
you to a different section immediately. Unfortunately, you did not report this
situation to the Front Desk until after you had left the property .

Arlene
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gananoque hotels

1 review
Reviewed July 13, 2013

We stay at best western and it was very nice place. Hotel very clean and quite. Nice pool , spa, sauna and outside pool(not open yet). Front desk and breakfast girls are very friendly. Hot breakfast on patio and restaurant on patio free wifi. I recommend this hotel if you are in 1000 island close to casino.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Squire Resort & Spa

Property: Country Squire Resort & Spa
Address: 715 King St E, Gananoque, Ontario K7G 1H4, Canada (Formerly Best Western Country Squire Resort)
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Gananoque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Squire Resort & Spa 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. Country Squire Resort & Spa is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 
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Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
Country Squire Resort & Spa Gananoque, Ontario, Canada

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