We decided to try the Watermark again. First time we had a great dinner, food and service, very expensive, this was in the fall (a quieter time). We have also eaten at the pub restaurant/bar (Muskie Jakes) beside it several times and have experienced good food and service at a better value. At end of July 2012, we tried to get into either restaurant approx. 5pm and were informed how busy they were, and that if we came back to Jakes restaurant in about 20 min., they could probably seat us but they couldn't guarantee that we would be finished our meal in time for the 8 pm start of the Thousand Island Playhouse perfomance. This is when we found out that both the Watermark and Jakes shared the same kitchen. In the next 5 min., we walked over to Stonewater pub and were promptly seated, and had drinks within the next 5 min. From other couples during dinner, we heard that the kitchen had been temporarily closed at the Watermark for at least the next hour to allow them to catch up to the orders. They were not taking any more walk-ins. We were glad we did not wait for 20 min to be seated! A month later we decided to give the Watermark one more chance since we had enjoyed it so much our first visit. When I made our reservation, I advised the hostess that we were attending an 8 pm show, that I knew that there was a kitchen issue a month ago...and was advised to be seated no later than 5:30pm for dinner. The dining room was drastically understaffed for the number of diners. Our waitress was covering both the inside and outside on the deck. People were waiting for bills, for drinks, for courses...tables were not being cleaned off. The problem did not appear to be the kitchen output. Considering how extremely busy she was, our young waitress was remaining unfrazzled and professional. Believe me, we had plenty of time to observe the dining room with all the waiting. We won't be back again...for the quality of service and food, we will opt for the Stonehouse B&B pub first...and try Trinity Inn ,etc. for fine dining. In summary, in the summer months for a Saturday dinner, the Watermark and Muskie Jakes cannot service the dining rooms at capacity - be it the low kitchen production capability or the understaffing of service personnel.
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