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“Decent value, great customer service”

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Quality Inn & Suites 1000 Islands
Ranked #8 of 10 Hotels in Gananoque
Reviewed May 25, 2013

We stayed at this property for one evening while sightseeing in Gananoque.

The hotel is close to 401 and 1000 Island Parkway.
Offers good rates for clean, comfortable rooms. Mini fridge, microwave, coffee maker in room.... Coupons offered for the OLG casino, on-site restaurant, and free continental breakfast.

Desk clerk was extremely friendly and helpful.

Would recommend this hotel for anyone travelling to Gananoque.

  • Stayed: May 2013, traveled as a couple
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2  Thank tikitanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitPatel_GM_650, General Manager at Quality Inn & Suites 1000 Islands, responded to this reviewResponded May 29, 2013

Thank you for your amazing comments. I hope you will let us accommodate you again when you come to through to the 1000 Islands.

Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 - 149 of 252 reviews

Reviewed April 30, 2013

Fuimos a pasar el fin de semana para conocer la región, y pasamos dos noches en este hotel, yo había solicitado una cuna cuando reservé, se que la cuna no es un servicio obligatorio, pero siempre en los hoteles que habia visitado me habian dado cuna, esta vez fue la excepción, no tenían cunas. La explicación que nos dieron es que la cadena "choisehotels.com" no las proveeran mas, porque han tenido algunos problemas legales, así que para evitar esa situación, sus hoteles no proveeran mas cunas. Asi que nuestro sueño no fue el mas confortable pues tuvimos que dormir con nuestra bebé en nuestra cama, ella es muy inquieta cuando duerme asi que no podiamos dejarla en la otra cama... por esta razón no volveré a elegir esta cadena de hoteles.

Por lo demas, la habitación estaba limpia, la alfombra es nueva, la cama era comoda, la habitación tiene nevera y microondas, la provisión de toallas es bastante buena, la tapa de la tina no funcionaba. El desayuno normal, no tenía nada extraordinario, el café no era bueno. La atención estuvo bien.

Precio un poco alto para un hotel normal, nada extraordinario. Por el mismo precio habia conseguido mejores instalaciones y atención en otros hoteles que he visitado.

We went last weekend to explore the region, and spent two nights in this hotel, I had requested a crib when I booked, the crib is not a mandatory service in hotels, but always in all hotels that had visited I had given crib, this time was the exception, they didn´t have more cribs. The explanation that they gave us was that the company "choisehotels.com" no provides more cribs because they have had some problems with lawsuits, so to avoid that situation, their hotels not provide more cribs. So, our sleep was not the most comfortable because we had to sleep with our baby in our bed, she is very restless when sleeps so we couldn´t leave her on the another bed ... for this reason I will not choose more this hotel chain.

For the rest, the room was clean, the carpet is new, the room has a refrigerator and microwave, bed was ok, the provision of towels is pretty good, the drain cap of the tub didn´t work. Breakfast is nothing special, the coffee was not good. Attention was good, receptionist was very kind.

A bit expensive for an average hotel, nothing extraordinary.

For the same price I got finest facilities and care at other hotels before.

  • Stayed: April 2013, traveled with family
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1  Thank FLAQUITA73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitPatel_GM_650, General Manager at Quality Inn & Suites 1000 Islands, responded to this reviewResponded May 29, 2013

I am sorry for not meeting your expectations during your stay at the Quality Inn & Suites. We have stopped giving out cribs/playpen (deaths related to playpens or cribs) or rollaways (fire hazard) because pending lawsuits with other hotels regarding these items. Again I apologize.

I am glad that the rest of your stay was pleasant, and I hope you will not hold this decision against us.

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Reviewed April 21, 2013 via mobile

I have stayed here numerous times after the New Ownership took over. From the new tv's to the new bathroom upgrades just simply wow! We stayed here before when it was under different ownership,and it was sub-par than.Carpets were horrible And NOW with this ownership the entire hotel has new CARPET! From the prompt & professional check-in to the clean & comfortable rooms.Id come back & highly recommend.Don't believe me Ck my Hotel reviews. Cheers!

  • Stayed: April 2013
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3  Thank LK-Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitPatel_GM_650, General Manager at Quality Inn & Suites 1000 Islands, responded to this reviewResponded May 29, 2013

Thank You for the wonderful comments regarding our renovations. We worked hard all winter to improve the quality of our accommodations. And with comments like this I am proud to say we succeeded.

I hope you choose us again to see what other changes we have made to the hotel since your last visit.

Cheers.

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Reviewed April 16, 2013

What a great improvement! We come twice a year to visit my Mom and Dad, and always stay here. Sadly, it kept going downhill - UNTIL - the new owners (as of last April) started transforming the place!
New carpets, counters, the biggest televisions we have ever seen in a hotel, so many updates and improvements, and more to come! The young couple who own the place are so personable and keen to make this the best hotel in Gananoque! They are well on their way!
Choose THIS hotel for your Thousand Islands getaway!
Al & Kathy (Choice Elite Diamond travelers)

Room Tip: We stayed in 162. Ground floor is very convenient.
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  • Stayed: April 2013, traveled as a couple
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1  Thank alusk77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitPatel_GM_650, General Manager at Quality Inn & Suites 1000 Islands, responded to this reviewResponded May 29, 2013

Thank you for the great comments. I am glad you decided to stay with us. We will be more than happy to accommodate you again.

Cheers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

I booked a room at the hotel for 2 nights. I booked over the phone. From the moment the front desk person answered my call to make that reservation until the time we checked out, it was so nice. The people are friendly, the rooms are nice and clean, the location is great, and the breakfast was delicious! What a find this was!...it just exceeded all expectations!!!!

Room Tip: honeymoon suites are adorable
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  • Stayed: March 2013, traveled as a couple
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1  Thank Boss69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

Decent stay in a very worn property-- nice staff and quite accommodating considering the New Year's Eve holiday. The attached restaurant was closing as we walked in, as they said we were the first people they had seen all day! Went to the casino instead for dinner- good choice; not fancy but decent meal there.
I would not stay in this property if there were other choices as everything is just worn out; carpet/mattresses/broken security lock on the door, etc, but it was better than driving another 2 hours during the holidays.

Room Tip: Upstairs is better; cars are too noisy....
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  • Stayed: December 2012, traveled with family
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1  Thank Lantirn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012 via mobile

Very comfortable stay and convenient location. Attached along with an authentic sea food restaurant .Had a chance to taste some of there favorite delicious dishes..I would strongly recommend this hotel for a memorable stay

  • Stayed: November 2012
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1  Thank Kris416647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites 1000 Islands

Address: 650 King St E, Gananoque, Ontario K7G 1H3, Canada
Phone Number:
Location: Canada > Ontario > Gananoque
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Gananoque
Price Range: $62 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 1000 Islands 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Located in the beautiful town of Gananoque on the St Lawrence River minutes away from the famous 1000 islands. Take a boat tour to Boldt Castle or a helicopter tour around the 1000 islands for a different perspective, each view will leave you breathless with natural beauty. To complete your evening, come eat at our newly renovated restaurant called the Wheel and Anchor. Serving a completely new menu this year that will leave you salivating for more. And cap off your night with a visit to the Shorelines 1000 Islands Casino and test your luck. ... more   less 
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Also Known As:
Quality Inn & Suites 1000 Islands Hotel Gananoque
Quality Inn And Suites 1000 Islands
Quality Inn 1000 Islands
Quality Inn Gananoque
Gananoque Quality Inn
Quality Inn & Suites 1000 Islands Gananoque, Ontario, Canada

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