I was shocked to see no elevators in such a place with 3 floors. You had to drag your own luggage up the long stairs to your floor. There was no such info on their website about that.
We got a king room with a balcony, but the sliding door didn't even slide and kept coming off the track when we wanted to go outside. Very annoying that was. I cursed that thing so many times. World's smallest bathroom I ever had in a hotel that wants $187 a night. Staff offered no info upon check-in that would help us with any area places. We had to go get in line to ask for that kind of stuff. They advertise a casino pkg for guests, well we had to go ask for that too. Staff did nothing to make us feel as welcome as they advertise. The room was so dark, the light bulbs are 40 watt and only 2 in the whole area, so we couldn't even read a book. We had to go to the lobby to do that where it was cold by the front door. The room had no windows to open for a bit of fresh air ... you had to either leave the balcony door open which left you no privacy cause other people could walk on your balcony OR you had no air movement what-so-ever. The fireplace kept coming on by itself when it was already too warm in there or it wouldn't come on at all when we wanted it to. No insturctions on operating that were anywhere in the room. No drinking glasses anywhere, we had to go to the bar and ask for some. There was a green ticket in our room to fill out for your preferred time for the housekeeping to come - in the morning, so we chose 12:00 to 1:00 since we knew we would sleeping later the next morning. We handed the paper into the front desk as it stated we should. The next morning we left our room with private stuff all over the place knowing we could go have breakfast and be back and shower before the maids came - but NOPE they came while we were at breakfast just like we said not to. So of course we were pretty angry and embarrassed at that. Breakfast buffet was OK but nothing better than a Golden Griddle kind of one ... nothing stayed hot enough to enjoy it properly and there was only 3 hot items to choose. Overall, I was pretty disappointed with this entire stay for the high cost they charge in October. I will not be returning there ever again. For the kind of money we paid, we should have gotten a huge beautiful suite, not a small bedroom barely big enough for 2 people.
- Official Description (provided by the hotel):
- Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies the original the Gananoque Carriage Works factory. Converted to a hotel in 1896, the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites. The Inn is the perfect location from which to explore the 1000 Islands, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre and shopping are just a few of the nearby activities. ... more less
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- Also Known As:
- The Gananoque Hotel Gananoque
- Gananoque Bed Breakfast
- The Gananoque Inn And Spa Ontario, Canada