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Ixmiquilpan
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1 - 6 of 127 reviews
Reviewed December 10, 2019 via mobile

Excellent Apartment; clean pool; very comfy room and clean; good air conditioner and great free parking. The employees are very nice persons. The restaurants great and the food very delicious. Next year I will made another vacations in that hotel.

Date of stay: November 2019
Trip type: Traveled with friends
Thank Happytraveler196851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2019

The room was okay, not great. It was quite warm but there was no A/C. We did get a fan to place in the room and that helped a lot. The service was good and the bed comfortable. We chose this hotel for it's location close to Tolantango and that worked out okay. However, we went during Holy Week, or Semana Santa, and that was a mistake. It was extremely crowded and noisy, so we'll be sure to check our dates next time if we want a quiet place to stay. However, the locals had a wonderful time and it was fun to see them enjoying themselves. We were able to park at the hotel.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2018 via mobile

Stayed here my first impression was nice i really liked the hotel i just think its to much of a hotel for the town that its in they really need to send all the employees to a customer service training intervention very bad they just dont care want you think or want.. come on convince the guest so they want to come back i hope they dont go out of business thats how bad..

Date of stay: May 2018
Trip type: Traveled with family
Thank Mireya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2018 via mobile

It is a new Hotel and everything it looks new. There is no Spa and the rooms need more things. Is only one TV un the room we got. They offer you a big room for 8 people but there is only one bathroom and one TV. We found the beds dirty. The pool are good for the family there are hot. The internet is really bad. Just came to use the pools and enjoy the day. If your came early your can bring food to make carne asada. Your can have a pic nic. The price are high. Becareful if you don't get out at noon the check out because the will charge you 50% of what you pay. We share the info to the reception and they justo said " we have a different administration. We do it like this" not a well answer. For a customer service.

Date of stay: March 2018
Trip type: Traveled with family
Thank drew_butler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2017

Well, if you planning go to the grutas of tolantongo is a very good idea because starting from Mexico City is just a couple of hours to get there and just 45 minutes to get to the tolantongo so is a clever idea considering that there you can not get a room by internet.
The hotel facilities are nice. But be advice that you need a lot cash.
First at all they ask you for a deposit in cash of 1,000 pesos and sometimes they have issues with the POS so you need more cash. The location of the hotel is far from everything in the town, there is not a ATM machine so better have cash.

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Luis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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