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The Ayu Kintamani
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Reviews (81)
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52 - 57 of 81 reviews
Reviewed May 17, 2011

We stayed the for one night with the intension to get some cold air and mountain scenery while staying at the baléin nus dua. The location as well as the design was nive at the ayu. Beside that, we where pretty disapointed: arriving at our villa, we had to "welcome" anz on our bed, at the the deck chairs as well as in the living area. The bathroom was not prpoperly cleaned and some towels not realy clean. The private jacuzzi was as will to clean by our selfes first, before letting the water spill in (anz, leveas and spiders). The staff was trying very hard to provide the best service they can - but thats is in our oppinion far away from the standrad of such a hotel. Most of them wehre not able to ansswer some questins, so they would need to go and ask for support, which made communucation and getting information chalenging. The "top" of unsatisfactory service was the evening. Even though, the food was ok, they had not a single bottle of wine left (after some guest drunk it all), so we have asked to get a gin tonic, which was notpossible because they don'thave tonic and finally even sparkling whater they don't serve. All this was to discover one after each other, because whe we have asked for one of the mentioned drinks, the waiter disaperead in order to ask his boss. Beside that, the whole orgnaisation of services was very badly and decantralized organized, so that you got the feeling that no one has a clear responsibility in order to sreve the guests competent and efficient. So, we don't know if there is lack of management, but we deifantely know, that this hotel is far, far away from a standrad one would expexct form a "small luxury hotel" label - wich we followed with no dought - up until know.....

  • Stayed: May 2011
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6  Thank DaTi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2010

I was here with my husband during a holiday in Bali and visited The Ayu in Kintamani. The villa is beautiful and luxurious. The cool temperature makes it different with other parts of Bali and make staying there more romantic and intimate. We enjoyed the natural hot spring in our jacuzzi and private pool while looking over the stars at night. The food was nice, even though the wine selection was rather limited. All in all it was a very pleasant stay

  • Stayed: December 2010, traveled as a couple
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1  Thank Christ_1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2010

In my recent trip to Bali, I thought I would try something different other than the beach. So we decided to go to the northern part of Bali in the volcano mountain area. Our choice fell with The Ayu Kintamani. We were surprised to find the villa so grand and luxurious. We love the cool temperature that Kintamani has to offer. We also tried the adventure activities, such as cycling at the lake side of Lake Batur and trekking to the top of Mt. Batur to see the sunrise. It was such a breathtaking experience.

  • Stayed: October 2010, traveled with family
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1  Thank ayu_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2010

Just short comments....Good & excellent.

Love the place and for sure look forward to second visit.
Nice location, beautiful nature and good foods.

they all done a good job.

  • Stayed: June 2010, traveled solo
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1  Thank tberkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2010

My wife and I stayed in The Ayu as recommended by one of our Indonesian friends in Jakarta. This is a new villa and all we can say nothing but Fantastic.
We like our room specially the bed which made us lazy just like kids.
The friendly staff from the General Manager all the way to the bottom.
The location is very good and we like very much the low temperature during the night with beautiful view of the lake.

My wife loves their room amenities which is specially designed. We bought several for our home back in Hong Kong.
She also enjoyed the natural hot spring jacuzzi inside our villa.
We highly recommend this villa to all our friends as we love it very much. It's really value for money. We love it.

Stayed: March 2010, traveled as a couple
Thank lie_1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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