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“Monte Casino Sun Square”

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SunSquare Montecasino
Ranked #3 of 7 Hotels in Fourways
Certificate of Excellence
Durban, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Monte Casino Sun Square”
Reviewed June 30, 2014

the room overlooking the square was like being in Italy. The brick buildings and the architecture brought back memories of Venice with the Gelato establishment around the corner. the outdoor sports screen was awesome.
Pity about the cold conditions. Imagine being here in the summer

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Iswarlall B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 3, 2014
Dear Guest

We appreciate your great review! Thank you for participating and ranking us favourable on Tripadvisor. Your review makes us proud.
It is almost summer – Looking forward in seeing you back soon.

Greetings
Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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820 reviews from our community

Traveler rating
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    68
    27
    8
See reviews for
125
341
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Pretoria, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 23, 2014

check in was very efficient and reception staff friendly. breakfast service and menu extremely good. the hotel is near many amenities such as the design square, monte casino and the maropeng and cradle of human kind just 23kms away.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Maseabata Pauli... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 3, 2014
What a Review!!!
We appreciate your comments – it is clear that you enjoyed your weekend at SunSquare – Montecasino.

Reading your comments is what inspires us. We trust that we will see you back soon.

Warmest Regards
Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 22, 2014

My wife and I stay at this hotel every couple of months when we need a break from the kids. Its a great hotel that we thoroughly enjoy every time. It is very conveniently located and leads onto the outside square at Monte Casino. Its in very easy walking distance to a wide variety of superb restaurants. The rooms are modern and clean and it has all the basic necessities you need for a short stay. The service was great and we found the staff very friendly at the front desk. You are able to safely park your car in the basement below the hotel. We mostly eat dinner at the Masterchef winners Deenas restaurant Aarya, where their are very tasty dishes on offer and great service. In the morning we had a great breakfast with a wide variety of food on offer in the same restaurant area as Aarya sitting outside on the square. Its very calmimg and relaxing in the square in the morning and it really feels like you are somewhere on holiday in Italy and not in the heart of town.

Room Tip: Try and get a room facing the square, its a nicer view and quieter than facing the main road
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJRaddall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 8, 2014
Dear Michael

Your review is highly appreciated.
Thank you for sharing all your great experiences with the rest of the World.

We look forward in welcoming you back soon.

All the best
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 21, 2014

The service and the food quality at this hotel are excellent. The room is not as comfortable as it should for a business traveller. AC was not working properly. The windows are not sound or air proof and the TV set is on a diagonal angle from the bed, that may cause neck problems watching it sitting in the bed,

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Hani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 8, 2014
Dear Hani

Thank you for rating us on TripAdvisor. We appreciate your feedback and comments.
We have fixed up the Air conditioner from your previous stay.

We will most definitely consider repositioning the televisions during our next room refurbishment.

Warmest Regards
Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 16, 2014

I was quoted one price but I was charged more on ck in...?
And this is after I questioned continiously about the Rate
I was assured it is the final amount.......this just spoiled the evening
and created a quetion marke on how untrustworthy the hotel is



  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank saharahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 8, 2014
Dear Guest

Just a quick note to advise you that your rate was charged as per the confirmation and rate quoted to you. The additional charge was actually the 1% Government-tourism levy; charged and indicated as a separate entry to your account, in order to avoid confusion. This levy is compulsory to all guests.

It is a pity that such incident spoilt your stay with us.

We are looking forward in welcoming you back.

Warmest Regards
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

I had business in MonteCasino and stayed at the hotel, great service and accomodation. Clean and neat rooms. The whole hotel and a very young hip feel to it which was nice.
Should look at offering earlier breakfasts, especially consinder JHB traffic and that people need to leave before 6am for meetings.

Room Tip: Request a room with a view over the square
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alex d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 8, 2014
Hi Alex

What a great accolade! You rated our hotel favourable.
Thank you for your lovely comments and great feedback. Don’t forget, we can do Lunch boxes for your next trip, when leaving the hotel before 06h00am.

See you soon

Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 11, 2014

The staff at this hotel really is making an effort. great to have breakfast included in the room rate. The breakfast is good and the location of the hotel is convenient located next to lots of restaurants. The hotel was not cheap when I stayed there but that was the same for all the hotels in the area. the rooms are clean nothing special and a bit small but works well. Internet is really slow and I hope they will fix that in the future.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Larsmadsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques H, General Manager at SunSquare Montecasino, responded to this review, September 23, 2014
Dear Guest

Thank you for your lovely review.
We appreciate your feedback and comments and look forward in welcoming you back soon.

Dont forget to keep an eye on our website for the latest specails.

Warmest Regards
Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SunSquare Montecasino

Property: SunSquare Montecasino
Address: Montecasino Boulevard | Sandton, Fourways 2055, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Fourways
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Fourways
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SunSquare Montecasino 3*
Number of rooms: 179
Official Description (provided by the hotel):
Fourways, north of Johannesburg and only 20 minutes from Sandton, is home to the famous Montecasino Entertainment Complex offering a variety of entertainment options including theatres, movies, shopping, restaurants, ten-pin bowling and a world class casino. Integral to this entertainment mecca is the contemporary SunSquare hotel. Each of the 179 rooms sports a funky design and all the modern conveniences that today’s travellers could possibly need. An Italian-style piazza and restaurant adds that extra something special to the hotel which is the only place to stay for those wanting to be at the centre of all the action. ... more   less 
Reservation Options:
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Also Known As:
Sunsquare Montecasino Hotel Fourways
Sunsquare Montecasino Johannesburg
Sunsquare Montecasino Hotel Johannesburg

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