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“Tuscan Villa in Africa”

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The Palazzo Montecasino
Ranked #1 of 7 Hotels in Fourways
Certificate of Excellence
Houston, Texas
Level Contributor
179 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Tuscan Villa in Africa”
Reviewed November 17, 2012

I first noticed this hotel driving to the city from Lanseria Airport and it sparked my curiosity. So, when the opportunity presented itself, I decided to stay here instead of in Sandton.

The Palazzo is without a doubt one of the prettiest hotels that I have been to. Styled after a Tuscan villa, it is an impressive building with stunning gardens and an inviting pool area.

The rooms however, are fairly small. Not a deal breaker in my case since I was on my own and overnight. However, for a couple it may get crowded after a few days.

While I enjoyed my stay, I am not sure that I would choose it again. The price is too high for what you get and the surrounding area is a bit lacking – however, still a beautiful property.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,003 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Seattle, Washington
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 7, 2012

We stayed 4 nights at the Palazzo and it was a great experience. The room has a great, Tuscan feeling, Wi-Fi working well, the staff are nice and attentive and the gardens amazing place to spend your afternoon over a glass of wine. The breakfast is simply great and the bar has very good wines. The restaurant has good food but if you're looking for a cheaper version the Casino next door has a lot of options.

Room Tip: Get the garden rooms on the ground floor - they have great views and a veranda where you can enjoy y...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Discoverer_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear valued guest,

We appreciate your feedback and comments on your recent Tripadvisor posting.

It most certainly seems like you were able to use all our facilities we have to offer, including the Montecasino Complex next door. It is always great to hear about each guests experiences.

Thank you for kind words with regards to our property and staff and we hope that you will be able to visit us soon.

Kind regards

Madeleine Roux
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mossel Bay, South Africa
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 3, 2012 via mobile

We came to Johannesburg for a wedding and i have been lookibg around for a nice hotel so that we can have a plesant break away. I have never been a major fan of Johannesburg, but my experince here as shown me why i love my county. Many well known overseas hotels can learn a thing or two from southern sun. The staff are amazing, the food is epic and the service is possibly the in the world. I have been blessed to have travelled the world, but one thing i find lacking is the service you find in South Africa. Thank you staff at the palazzo you made our stay here in Johannesburg amazing !!!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markfurness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear SA traveller,

It is so wonderful to hear that we were able to be a part of your proud moment. We are truly proud South Africans and all our staff are so passionate about what they set out to achieve on a daily basis.
People’s perceptions of Johannesburg are not always kind, and I am pleased that were where able to convince you to enjoy our city. It is truly a remarkable city with so much to offer.

We are thankful for your feedback, and look forward to be of service to you again in the new future.

Kind regards

Madeleine Roux
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 2, 2012

Very very friendly staff, well trained and well supervised! Excellent breakfast.. Shopping everywhere and the Montecasino next doors offers 30 restaurants and bars, along with a theatre and multi cinemas! Great location...

Room Tip: Try to have a room overlooking the Terrace and the pool. Beautiful sunsets...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aleco7x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear valued guest,

Thank you for taking the time to post your wonderful review and for your kind comments with regards to our staff. Your feedback is very valuable to us and as a repeater guest; it is great to know that we are delivering a consistent service, and meet your expectation during each visit.

We trust that you will be “home “to see our Christmas decorations go up, as we know how much you enjoy them. Look forward to seeing you soon.

Kind regards

Madeleine Roux
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
114 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 29, 2012

stayed there for a few biz trips and probably can say now it's predictably good experience. Word of advise though - skip the dinner in the hotel and go across the road for a huge variety of cafes and restaurants in the Montecasino itself.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renatmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear guest,

Thank you for taking the time to post your review and for being such a loyal client.
There is nothing more exciting than to see than guest returning to our hotel. We are pleased that the service delivery meets your expectation and would like to convince you to enjoy a dinner with us, on your next stay.

We look forward to welcome you back, and meeting with you on your next stay

Kind regards

Madeleine Roux
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amersham
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 26, 2012

As Johannesburg continues to develop, hoteliers are trying to find ways of standing out and here the architecture is a little incongruous but the hotel is pretty good. The staff are great from the doorman right through to the maids and the restaurant staff and of course you are never short of a complimentary apple! The rooms are very comfortable with good facilities including free wifi throughout the hotel. The gym is a reasonable size and you can work up an appetite for breakfast in the restaurant, which is outstanding. The pool and gardens are wonderful and I would certainly think of returning. The giant tethered balloon outside carrying a giant billboard for Hyundai is another oddity, but I'm sure some people like it!

Room Tip: Dont get a room facing the main road
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear Sir,

Thank you for taking the time to post your review and for sharing your comments. The architecture is quite something to behold, and for our Johannesburg residents it is quite a treat, as they feel like they in a different world! We had a comedian stay with us from the USA, and he referred to it as “fake Italy”, it was quite humorous!
We are so pleased that our facilities met your expectations and that our staff stood us in good stead!
They are truly passionate and love their jobs, and it most certainly shows, as our guests can feel and see it firsthand. Your comments will be shared with them and it will encourage them to continue delivering the service our clients expect.

We look forward to welcome you back, and trust that you will enjoy the festivities of the upcoming season.

Kind regards

Madeleine Roux
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keerbergen
2 reviews
Reviewed October 22, 2012

Stayed already twice at The Palazzo and booked again for November for 8 nights. Needless to say that I love this hotel. Always had a Deluxe room so I could sit outside on my own terrace, while I stayed at the hotel. Can't say realy bad about the hotel, staff was always very friendly, helpfull, room was always clean. Realy looking forward for my holiday. Breakfast was good, never had dinner at the hotel.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thierry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMPalazzo, Manager at The Palazzo Montecasino, responded to this review, November 17, 2012
Dear Sir,

Thank you for taking the time to post your review and for sharing the pictures of our Deluxe room with other travellers.
We appreciate your patronage and look forward to your next visit.

Kind regards

Madeleine Roux
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palazzo Montecasino

Property: The Palazzo Montecasino
Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Fourways
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Official Description (provided by the hotel):
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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