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“A must see if you are in the area”

Rio Camuy Cave Park (Parque de las Cavernas del Rio Camuy)
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San Juan Day Trip to Rio Camuy Caves and Arecibo Observatory
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Rio Camuy Cave Park and Arecibo Observatory from San Juan
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North Coast of Puerto Rico from San Juan: Camuy River Cave Park, Arecibo...
Ranked #1 of 4 things to do in Lares
Certificate of Excellence
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Attraction details
Fee: Yes
Recommended length of visit: 1-2 hours
Owner description: This spelunker's playground consists of the Camuy River and more than 200 caves, some large enough to make skyscrapers disappear.
Puerto Rico
Level 4 Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“A must see if you are in the area”
Reviewed March 24, 2014 via mobile

This is a beautiful place to take the family. My 5 years old son really enjoy this trip. Is a beautiful place to go and learn a lot. The only think here is the organization of the employes. They do the better they can but need more resources. Overall is a beautiful place and we enjoy it a lot. Admission cost is a little overpriced.

Visited March 2014
1 Thank Sammytopr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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963 reviews from our community

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Tomball, Texas
Level 3 Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Much better than we expected!”
Reviewed March 24, 2014

After reading some negative review, we weren't sure if this was worth it..it was!
We drove from Fajardo, and didn't get there until 1:00 p.m. When we arrived, we were a little worried because several school buses were there. We were NOT impressed with the restrooms, which had no toilet paper, and were dirty. (I had to laugh, though, that several other reviews mentioned that the only restrooms were by the ticket booth. Really? Did you think there were restrooms in the caves?) We also were not happy with the fact that we had to wait 10 minutes for someone to come man the ticket booth. When he did show up, he made no apologies.
We bought our tickets and asked how long he thought the wait would be. He said "1 hour," so we went to the gift shop, then sat on a bench and enjoyed the weather. Apparently, they are no longer showing the video.
We were shocked when our number was called after only 20 minutes! They put us on a tram with a large group of high school students, and went on a pleasant ride down to the caves.
The caves were beautiful! We saw things we had never seen before. The kids on our tour actually made it fun...shining their phones in dark areas to find spiders, crickets, etc. I would definitely recommend these caves to anyone visiting the area. They were unique and beautiful!

Visited March 2014
3 Thank Mellienellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
152 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 196 helpful votes
“Never even made it past the admin office.”
Reviewed March 21, 2014

To start of:
this review is about the organizational issues, the process and the customer service issues with the park before you get into the caves. I would love to be able to review the caves however we never made it that far.

We arrived on a Thursday morning around 10.30 am and when we pulled up to the parking area, the lot attendant, he informed us, after paying $3 for parking and giving us some paper notes with numbers on it, to go see this guy, in order for us to not having to wait and go the tour right away.

Slightly confused we enter, park the car and go buy our tickets. $32 for 2 adults, 2 kids. Very reasonable for a great attraction.
To back up for a moment. While parking the car, we notice about 10 school buses and 100+ kids on road/school trips walking around. OK, cool good location for a road trip.

We buy our tickets, they accept cash/credit, we are then instructed to go see the park ranger who will tell when we may be able to go on the tour. What?

The ranger tell us, it is about a 3 + hour wait in order to get on the tour into the caves. What?

They have only 1 trolley, and with all the school buses that showed up (they say they were unaware that they were coming) he just does not know how long it will take. He suggests to go to the observatory, about 45 min. away and come back, to see if we can do the tour then. What?

We do not have 3+ hours to wait. Please post a sign before you enter and pay the parking to make the visiting public aware.

The reason, I am reviewing it this way, is as there seems to be no organization around the park. A gentleman and his family in front off us at the ticket booth, and the admin office, had phoned ahead, inquiring about the wait times, the day before. Was told, no problem come on down. They rented a car and drove down from San Juan, just to visit this caves and then this.

The waiting area was overcrowded, the bathrooms were out of paper and not in a good clean condition. The gift shop was nice, and the employees in the were friendly, the ticket booth staff were not. At least we got our tour money back. With an attitude I may say.

The folks in the admin office could not care less, and pretty much just kept on doing what they were doing.

So , then we leave the park, about 20 to 30 min later, and on the way out we inform the parking lot attendant of the wait issue, request for our parking fee to be refunded, and about the guy that he mentioned who does not exist. ( a lie).
He then denies that he mentions this, refuses to refund the parking and suddenly does not really speak English anymore.

So sad to have such bad management, organization for what is to be one of the Puerto Rico's best attractions. I would love to see the park and caves, I understand that things happen however these seem like chronic issues.

My advice to you is to go early, I.E. when they open up and be prepared to wait.

Visited March 2014
10 Thank dooandherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
“Worth a visit if in the area”
Reviewed March 20, 2014

These caves and sink holes are fascinating to visit. An early morning arrival is best as the place fills up with school groups as the day goes on. You arrive and pay a couple of dollars for parking and are handed a slip with your waitlist numbers on it (similar to those at the deli counter). You park then pay admission. When they call your numbers you watch a brief video movie about the caves. This could be more educational but oh well. The tours are guided buy a bilingual guide so don't expect to see the audio tour devices shown in the movie. You then exit the little theater and board a tram which takes you to the cave opening by driving down a spiral road into a sinkhole. The tugs are diesel powered and the exhaust lingers in the sink hole as well as leaving a haze at the entrance. This could be remedied by using electric or propane powered tugs (any park officials reading this?). The caves are interesting but not spectacular. The best part is the view into the sink hole at the far end. The guide is not educational in the least. You will learn that one stalagmite looks like Jabba the Hut, another like an indian, etc. Also, there are very few bats. You will learn that their guano is used in makeup (really? why not use chicken manure, it is more plentiful)! Tip: Bring a flashlight.
All in all an enjoyable visit but don't expect to learn much science.

Visited March 2014
3 Thank gensurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
92 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
“+must see”
Reviewed March 18, 2014

Las Cavernas del rio Camuy are an amazing natural beauty located between three towns/ municipalities in PR. You can see mother nature at it best. Beautiful rocks formations, underground river, bats and more. They have guided Spanish and English tours. Very caring and professional staff. Take a good camera with you so you can take gorgeous pictures.

Visited March 2014
1 Thank Virgin-Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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