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“nice place”

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Holiday Inn Express Suites Airdrie
Ranked #7 of 9 Hotels in Airdrie
Certificate of Excellence
Reviewed February 5, 2013

this place was a nice place, the elevator was very slow, the front deck people were not very helpful, the pool was ok but it closed at 10pm would have been nice if it was open later because there were kids in it amost right up untill 10pm so it was hard to relax. The rooms were nice but a bit pricey for what you get...... all in all it was a great place.... front desk people could be more friendly..

chad

Room Tip: king size bed room was nice...looks just like the pictures on web site
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  • Stayed: February 2013, traveled as a couple
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Thank chad454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded February 7, 2013

Thank you for you comments. We will be using this review during our next Front Desk meeting as a means of training. I also apologize if the pool was busy. During the winter months we are very busy with Hockey teams on the weekends as this is a major selling point for the kids to enjoy themselves. The other 90 percent of the year the pool is actually under-utilized. This is also probably why the elevator seemed slow. I hope that we may see you again soon and that you will be able to relax and enjoy all the amenities.

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129 - 135 of 192 reviews

Reviewed February 4, 2013

Stayed here middle of December 2012 for work for two nights.
It was a great stay (right off the highway, so if you are a very light sleeper bring earplugs). They gave us a chocolate bar each on check in. I had a normal room with two queens, desk, chair, sofa/chair, small table, a flat screen (I think), pretty good internet (LAN and wifi). The bed was very comfortable, but the A/C was kind of finicky, lots of pillows. The bathroom was very clean, lots of hot water in the tub/shower combo. The blinds didn't close all the way, the door/hallway is thin/loud.
Breakfast was great, sausages, eggs, bread, bagels, yogurt, juice, cereal, milk, fruit, muffins.
I would definitely stay here again.

  • Stayed: December 2012, traveled on business
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Thank brittanyncomet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded February 7, 2013

Thank you for all the positive feedback. We are glad you enjoyed the chocolate bars, our way to say thank you for being a Priority Club member. We love hearing all the wonderful comments and the staff were very happy to put this on the wall for everyone to see. We hope that you will come back and stay with us the next time you are here for work, or even if you want to get away and do a little shopping at Cross Iron Mills Mall.

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Reviewed February 4, 2013

This hotel is ideally located just off Highway 2. It was super clean, very quiet, the pool area was great. We had a 2 queen bed plus pull out couch suite. The beds were good but the pull out couch was awful. The breakfast wasn't great, the quality wasn't there and they kept running out of stuff. Overall a good stay, we have 3 kids under 10 and they had a great time (other than the couch bed).

Stayed: February 2013, traveled with family
Thank JeffFr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded February 7, 2013

Thank you very much for your comments. We take customer comments very seriously and our Maintenance department will have a look at the sofa bed and if it is damaged, they will either fix it or replace it. Please note that we follow very strict Holiday Inn Express standards for the breakfast bar and therefore every item is the same regardless of which location you stay at. Please also keep in mind that no other limited service brand offers such an extensive variety of buffet breakfast items at no additional charge. I am very happy that the kids enjoyed the pool and we hope to see you again soon.

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Reviewed January 24, 2013

Our room was deluxe room with 2 queen beds and a pull out couch. The queen beds were very comfortable. We like softer beds. The rooms were quiet.

The pools was good. The temperature was good. The waterslide was ok. The pool was a nice size. It has a hot tub.

The breakfast was very good. It had pancakes, eggs, sausage, breads, muffins, bagels, cinnamon buns, fruit, juice, yogurt and more.

Staff were friendly and helpful.

10 minutes to Cross Iron Mills. We were on our way to Banff and appreciate the location on the outside of Calgary.

  • Stayed: January 2013, traveled with family
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Thank Rauncie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded January 28, 2013

Thank you very much for the wonderful comments. The staff work very hard and appreciate the encouraging comments. We look forward to your next stay with us.

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Reviewed December 22, 2012

We checked in and were given room 201, which seemed like a clean quiet room. When we used the sink shortly after checking in the drain leaked profusely and we used all the towels to contain the water. After calling down to the front desk, we were moved to room 219; the beds looked rumpled but it was late and we were exhausted. Upon pulling back the covers to go to bed we realized the bedding was full of hair. When we went down to talk to the girl at the front desk she said she would get us clean sheets and asked that we change the bedding ourselves. It was 11pm we went to the third room which also had dirty bedding. It was the worst experience we've ever had at a hotel. The rooms we saw were filthy or poorly maintained and the service was horrible. I still can't believe she thought we should change out the dirty sheets. It's literally paying someone to have you change their bedding for them. Ridiculous.

  • Stayed: December 2012
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Thank Plrbehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded January 2, 2013

I truly apologize for your experience. Please contact our Guest Service Manager, Kim Strachan, at your earliest convenience, as we would like an opportunity to rectify the situation and your opinion of our hotel. I can assure you that this is an isolated incident, and we have already conducted a hotel-wide staff meeting specifically due to your experience. Again, I am truly sorry and hope for another chance to provide an exemplary stay.

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Reviewed November 16, 2012

We had the opportunity to stay at this hotel on the night of November 14, 2012 and I can't say enough about it but I will try to do the best I can. Upon check-in we were greeted by Tanya and it was one of the smoothest check-ins ever and this young lady could not have been anymore helpful. We then went to our ajoining rooms and what a treat the rooms were, nicely furnished and the cleanest hotel rooms we have ever stayed in and trust me it is hard to impress me as far as cleanliness in hotels goes. The rooms were sound proof and I can't even begin to describe the comfort of the beds, best hotel mattresses ever. The free continental breakfast was the best one we have ever had at any hotel. The pool and the hot tub were also wonderful and we certainly made use of them. Also a nice touch is a small fridge and microwave in each room. I could actually go on and on about this hotel but the best way to find out all about it is to go there and stay for a night. We will certainly stay at the Airdrie Holiday Inn Expess on any subsequent trips to this area. The General Manager Chris was also extremely friendly and welcoming.

  • Stayed: November 2012, traveled with family
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Thank olddinger49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded November 21, 2012

Thank you so much for the wonderful review. I was very glad to meet you last week. We have made sure that we praised Tanya for her efforts, as well as shared this with all the staff at the hotel. It’s these kinds of comments that keep the staff motivated to provide an excellent experience for our guests. I look forward to catching up with you the next time you stay with us.

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Reviewed November 12, 2012

Just returned from a girls weekend away in Calgary and spent the first night here. Had a little trouble navigating our way to the hotel, only because we were not familiar with the area. The hotel is easily visible from the highway. Friendly staff, nicely furnished room. The beds are so incredibly comfortable. I was impressed with the hot buffet in the morning. Pancakes, sausages, eggs, etc. Well stocked with a large dining area. We stayed at a different chain hotel in Calgary for the remainder of our weekend and found ourselves wishing it was the Holiday Inn. Will definitely be back!

Stayed: November 2012, traveled with friends
Thank jaybee1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this reviewResponded November 15, 2012

Thank you for the fantastic review. I am genuinely sorry you did not enjoy your stay at the other hotel, but also very proud of the staff at our hotel for setting the bar so high. Im very happy you enjoyed your girls’ weekend and think you deserve more of them… at our hotel. We look forward to seeing you again.

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Additional Information about Holiday Inn Express Suites Airdrie

Address: 64 East Lake Ave NE, Airdrie, Alberta T4A 2G8, Canada
Phone Number:
Location: Canada > Alberta > Airdrie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Airdrie
Price Range: $86 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Airdrie 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Airdrie Hotel Near Calgary Offers Easy Access to City Located in a quiet suburb minutes north of Calgary, the Holiday Inn Express Hotel & Suites of Airdrie - Calgary North features quality amenities and a passionate staff. This hotel near Calgary International Airport (YYC) offers easy access to the attractions and businesses of downtown Calgary and Airdrie, Alberta. Our hotel's guests benefit from the convenient location near local attractions like Nose Creek Valley Museum and Woodside Golf Course. You can shop at Towerlane Mall or downtown Calgary minutes from the hotel, visit Airdrie Twin Arena for a hockey game or enjoy the local culture presented at Bert Church Live Theatre. Business travelers lodging at this hotel near Calgary are a short drive from Alberta's agricultural sector, PIC Canada, Transcanada Pipelines, Ltd., Condillo Foods, many Calgary corporations and other businesses in downtown Airdrie. Our hotel's amenities include 995 sq. ft. of meeting space as well as a 24-hour business centre. Unlike other hotels in Airdrie, our hotel provides the amenities you deserve, from a free hot breakfast bar to an indoor, heated pool with a water slide and hot tub. Each room is equipped with a triple-sheeted bed, a TV with on-demand movies, a microwave, a fridge and a large workspace with free high-speed Internet access. Call today to reserve your room at the 100% nonsmoking Holiday Inn Express Hotel & Suites of Airdrie. ... more   less 
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Also Known As:
Holiday Inn Express Suites Airdrie Hotel Airdrie
Holiday Inn Airdrie
Airdrie Holiday Inn
Holiday Inn Express Airdrie
Holiday Inn Express Suites Airdrie Alberta

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