This hotel looked great online, the rooms looked clean, my family liked that breakfast was included and it had a whirlpool as well. I am a member of Best Western Rewards and try to stay in their hotels whenever possible. Big surprise when you check in there. First of all, the front desk staff is what can only be described as unproffesional, with the execption of one young lady. When me and my wife went to check in, the two ladies standing there (one older and one younger) finished their obnoxiously loud conversation before helping us out. We got to our room and although it was very clean (props to the housekeeping, the only redeeming aspect of this hotel), it was hot, stuffy and smelled of smoke. Our air conditioner barely worked and when it did, it sounded like a small aircraft taking off. Breakfast was dreadful, a small selection of dry muffins and soggy eggs. The price you pay a night (134.99 + tax) is an absolute joke for the level of service and quality of hotel. Beware: there is also a lounge in this hotel and you may have the unpleasant experience of dealing with some of it's drunk patrons. Do yourself and your family a favour (especially if you have small children) and reserve a room across the highway at the Holiday Inn, where there is at least a pool and water slide that doesn't look like it was shutdown by Alberta Health and Safety.
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- Also Known As:
- Airdrie Best Western
- Best Western Airdrie Alberta