We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Only one issue, the tiles in the pool need to be repaired...”
5 of 5 bubbles Review of Ramada Brooks

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ramada Brooks
Ranked #1 of 10 Hotels in Brooks
Certificate of Excellence
Write a Review

416 reviews from our community

Traveler rating
    179
    160
    46
    21
    10
See reviews for
171
56
11
143
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Le Claire
1 review
2 of 5 bubbles Reviewed February 6, 2013

This is a nice and clean hotel, but the service is terrible. No one is ever available at the front desk. I waited and waited. If you call the front desk from your room, no one answers. I stay there a couple times a year and it is always the same. When I advised, I was told there was only one front desk person and they had to lock up the mini store every time they leave and there is no one else available. ??????

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaBrooks, General Manager at Ramada Brooks, responded to this review, February 17, 2013
Thank you for taking the time to complete our guest survey. We strive to provide excellent service to each and every guest. I apologize for your experience being anything but satifactory. I will be also looking into the front desk issue, as for the Ramada Mart unfortunately we do have to lock it up temporaily if you need to assist another guest. We have currently hired some new staff to join our team. We do try to put 2 staff members on each shift when we are busy. Again i want to thank you for your response and we hope to see you again at the Brooks Ramada. We are constantly reviewing our property and making improvements as needed. If you have any further questions or concerns please feel free to contact me directly at 1-877-362-6440.


Sincerely,

Stacy Risdale
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 19, 2012 via mobile

I've stayed at many ramadas and this one is my favorite. The service wasn't great got in trouble for taking orange juice when it's for breakfast only. The rooms are very big and updated. If you get a single suite there huge. The number one downfall is its location. Even with the whole place running on recycled air. When the brooks smell comes the whole place stinks like cow :;;:,; But surprisingly the rooms don't if you open a window or go into the hallway the smell gets you. A great hotel in a awful city or location.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hiney204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaBrooks, General Manager at Ramada Brooks, responded to this review, December 24, 2012
Thank you for your response. Glad to hear you enjoyed your stay, hope to see you in the near future.

Regards,

Jennifer Meredith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brooks hotels
0.1 mi away
Heritage Inn & Suites
Heritage Inn & Suites
#4 of 10 in Brooks
4.0 of 5 bubbles 61 reviews
0.1 mi away
Canalta Brooks
Canalta Brooks
#2 of 10 in Brooks
4.0 of 5 bubbles 205 reviews
0.1 mi away
Lakeview Inns & Suites - Brooks
Show Prices
Show Prices
Show Prices
0.2 mi away
Heritage Inn Hotel & Convention Centre
1.6 mi away
Travelodge Brooks AB
Travelodge Brooks AB
#9 of 10 in Brooks
3.0 of 5 bubbles 107 reviews
0.5 mi away
Plains Motel
Plains Motel
#3 of 10 in Brooks
4.0 of 5 bubbles 83 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Brooks? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Brooks

Property: Ramada Brooks
Address: 1319 2 St W, Brooks, Alberta T1R 1P7, Canada
Phone Number:
Location: Canada > Alberta > Brooks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Brooks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ramada Brooks 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Booking.com, Travelocity, Hotels.com, TripOnline SA and HotelQuickly so you can book your Ramada Brooks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Brooks Hotel Brooks
Brooks Ramada
Ramada Brooks Alberta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing