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“January stay”
3 of 5 bubbles Review of Canalta Brooks

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Canalta Brooks
Ranked #2 of 10 Hotels in Brooks
Certificate of Excellence
Lethbridge
1 review
“January stay”
3 of 5 bubbles Reviewed January 13, 2014

Everything was good, but I thought the breakfast could of been later, we finished our basketball game late, slept in and missed breakfast. and the amount the room was we should of got breakfast. Our room temperature was way too hot, it was 24, we noticed in the morning, probably should have the maids check that.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Br00ksSuper8_, General Manager at Canalta Brooks, responded to this review, January 17, 2014
Thank you for taking the time to review the hotel. I am sorry that you missed breakfast but unfortunately we do have guidelines to follow. As for the temperature in the room I would like to apologize for this inconvenience as well. Thank you for letting me know your concerns and I have had maintenance look into the thermostat. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Redcliff
1 review
3 of 5 bubbles Reviewed December 23, 2013

The bedsheets were not clean, there were hairs in one of the beds. We contacted the front desk about the issue. They brought the bedsheets up but told us we could change them ourselves or somebody from the hotel would change them much later. I replied that I would change them but there had better be a discount on the room for doing the hotel's work. They did provide a discount when we checked out.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Br00ksSuper8_, General Manager at Canalta Brooks, responded to this review, December 30, 2013
I would like to apologize for the problem you experienced while you stayed with us. I assure you I have spoken with the staff in regards to the incident involving the bedsheets in hopes we will not have this happen again in the future. If you would like to discuss this matter further please feel free to contact me anytime at 403-363-0080. Thank you. Lana Brost General Manager
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Alberta
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 18, 2013

Stayed here twice within the span of a month for hockey road trips...

The rooms are pretty basic but very clean and comfortable. Very good for the price.

Customer service was wonderful, great pool area, breakfast was good and the complimentary cookies and popcorn were a hit for the kids. The staff was very accommodating with allowing our parents to use the breakfast area to visit after the kids had gone to bed.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candpmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Br00ksSuper8_, General Manager at Canalta Brooks, responded to this review, November 19, 2013
Thank you for taking the time to submit a review for the Brooks Super 8. I am happy that you enjoyed the facility and that it was suitable for your needs as a hockey group. Thank you for choosing the Brooks Super 8 and we hope to see you again. Lana Brost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canalta Brooks

Property: Canalta Brooks
Address: 115 15 Ave W, Brooks, Alberta T1R 0V5, Canada (Formerly Super 8)
Location: Canada > Alberta > Brooks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Brooks
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canalta Brooks 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Super 8 Brooks Hotel Brooks
Canalta Brooks Alberta

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