Website misleading,overpriced,service poor.
Asked for ice and it took 30 minutes to get some. Did not compare to website at all. According to website,there should have been a bottle of wine in the room (special incentive),should have had coffee brought to the room in the morning instead we went into the main house and had breakfast, that we thought was included in the price, at a table that wasn't the cleanest I've eaten at.
There is minimal seating to sit and watch TV unless you like watching from your bed.Not sure when photo on website was taken.
We were very disappointed and certainly wouldn't go back or recommend it to friends.
- Official Description (provided by the hotel):
- Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Hotwire, Orbitz, Booking.com, Hotels.com, Priceline, Agoda and TripOnline SA so you can book your Heartwood Inn and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Heartwood Inn And Spa Drumheller, Alberta