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“outstanding service with a smile” 5 of 5 bubbles
Review of Ramada Edmonton International Airport

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Ramada Edmonton International Airport
Ranked #10 of 16 Hotels in Leduc
Certificate of Excellence
GreenLeadersBronze level
CAMBRIDGE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“outstanding service with a smile”
5 of 5 bubbles Reviewed October 23, 2012

i started staying here recently and this was the third time at the RAMADA CHAIN and second time here. As a business traveller i asked for a consistent rate ...every time i come..GUESS WHAT? it was the same rate as the last time....hmmm LOVE THAT.

Lovely room/very clean/nice checkin lady. Oops...internet wireless would not connect, front desk came immediately to my room, NO LUCK. I needed to transmit reports. The girl had their tech person call immediately, he could not get it going....i thought we are done. He said, no problem...SIR I...WILL..FIX IT...and he did in about 3 mins. LIKE...WOW. IMPRESSIVE! and he was nice about it and apologized for that.

There is a restaurant attached here, but i kinda wanted to laze around in my gym shorts and order room service. They said only do room service if NOT BUSY. the restaurant woman on the phone said...NO PROB...and brought the best PIZZA i have had in a long time and SHE WAS HAPPY, NICE, FRIENDLY AND SMILING....too.

THIS hotel has its act together. Recommend highly to all vs the high priced comp in this area.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank GEORGE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMRamadaEIA, Manager at Ramada Edmonton International Airport, responded to this review, October 28, 2012
Hello Georg B! Thank you for taking time in sharing your recent experience with us. We appreciate your patience and understanding in every situation. We are all aware that things might not always turn out as planned. Our internet tech support team are designed for this kind of trouble that we cannot fix at the hotel level. Your patience is a great factor too that made your internet connection a success. With regard to our restaurant room service, we will try to accommodate if the situation permits, but there is a small and inconsistent number to have another lady continuously do the room service. We're very glad we were able to bring to you the best pizza in a long time! As not all things could end up they way it's planned and expected, your cooperation and patience on your recent stay played a big role. We thank you for allowing us some time straighten things up. And we sincerely apologize for any inconvenience we may have brought you. Our team wishes you a warm winter and hope to see you next time for another outstanding service!
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457 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
CALGARY
2 reviews
5 of 5 bubbles Reviewed October 13, 2012

Very Satisfied, Free Internet really a plus. Wide variety and choice in free continental breakfast and last but not the least, very friendly and helpful front desk staff.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank AHMER M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMRamadaEIA, Manager at Ramada Edmonton International Airport, responded to this review, October 26, 2012
Hello Ahmer M! Thank you for taking time sharing your recent experience with us. It is an absolute bliss for our staff to hear this remark coming from a guest. Rest assured we are continuously working to every guests' satisfaction. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ATHABASCA
1 review
5 of 5 bubbles Reviewed October 10, 2012

I was very impressed with this hotel as it was really clean and quiet. The staff were amazingly friendly and professional. Can't wait until I can stay at the Ramada again!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank DARCY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMRamadaEIA, Manager at Ramada Edmonton International Airport, responded to this review, October 26, 2012
Thank you for writing us a sweet review Darcy M. Our staff is celebrating your kind remarks and keeping up so you can expect the same service all the time. Likewise, we are all looking forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Edmonton International Airport

Property: Ramada Edmonton International Airport
Address: 8340 Sparrow Cres | Hwy 2 Edmoton Airport Exit, Leduc, Alberta T9E 8B7, Canada
Phone Number:
Location: Canada > Alberta > Leduc
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Leduc
#3 Romantic Hotel in Leduc
#4 Green Hotel in Leduc
#6 Family Hotel in Leduc
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Edmonton International Airport 3*
Number of rooms: 81
Official Description (provided by the hotel):
Minutes from the International Airport. Ramada Pinnacle Awardee & Best of Ramada 2011 & 2012 *JT's Classic Grill * Daily Continental Breakfast * Comp Airport Shuttle 24/7 * 2011 Housekeeping Award * Elevator * Exercise Room * Free Local Calls * Laundromat - Coin * WiFi in Public Area * Business: Business Centre * In-room: Fireplace (S), Computer Friendly (A), Fridges (A), Hairdryers (A), Hardwired Internet (A), In-room Safe (A), Iron & Board (A), Jetted Tub (S), Microwave (S), Voicemail (A), WiFi (A) * Parking:Coach, Trucks, Plug-ins, Free Parking during stay * TV: Cable/Satellite, LCD/Plasma(S) * Credit Cards: AE MC VS. ... more   less 
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Also Known As:
Ramada Edmonton International Airport Hotel Leduc
Ramada Inn Leduc
Ramada Leduc
Leduc Ramada
Ramada Edmonton Airport
Ramada Edmonton International Airport Leduc, Alberta

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