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“one of my favorite Hilton properties”

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Hilton Vancouver Metrotown
Ranked #2 of 10 Hotels in Burnaby
Certificate of Excellence
Level Contributor
1,234 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 442 helpful votes
“one of my favorite Hilton properties”
Reviewed July 21, 2013 via mobile

Being a Hilton Diamond member for many years, to say I have many points of reference is redundant. This is one of those Hilton's which is a standout. the location is great; adjacent to Metrotown and SkyTrain. The executive lounge staff is top-notch and include Jennifer and Candace. The two ladies and very polite, professional, friendly and efficient. I could have easily stayed closer to my work, but found this Hilton my preference even if I had to take a taxi to and from work every day. I believe I stayed here at least 8 different weeks over a couple of years and will whenever I do visit again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,402 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hong Kong, China
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 20, 2013

We stayed here for 1 night in July. Hotel room is very nice and clean. The front desk staff were very helpful. Complimentary with fantastic breakfast for 4 guests. Excellent location for shopping, there are Asian / Canadian shopping malls nearby. Had a wonderful stay and would definitely stay again.

  • Stayed July 2013, traveled with family
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Helpful?
Thank lkamwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 20, 2013

Friendly staff, clean rooms, usable gym. Parking garage can be a bit tricky but has abundant parking and isn't overpriced. A bit outside of town (30 mins to Vancouver downtown) but surrounded by grocery stores and restaurants. More acceptable per-night price than downtown Vancouver accommodations.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank dannyburrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
Reviewed July 19, 2013

Overall good experience. The staff was extremely professional and helpful. The room was comfortable. Was expecting to be in the city but pulic transportation is close and available. The Shopping Mall next door provided a nice diversion.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingdon, United Kingdom
Level Contributor
506 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed July 17, 2013

I really didnt expect to like this hotel. When we arrived very tired after a long flight it looked ill placed next to a building site and clearly in a Chinese/Asia Quarter. However, at every turn and opportunity the hotel and staff excelled. The front desk staff are superb right down to having a bottle of water ready for me when I returned from a run (again an excellent recommendation). We were on the Exec Club floor and had access to the lounge on the 18th floor and had an excellent evening snack which was ideal when we were so tired. We had some excellent recommendations for dinner which were well made. We may just have been tired but we all thought the beds and pillows the best we had every expereinced.

Location for a toursit is not excellent but the hotel is close to the SkyTrain and about 15 minutes from downtown. The hotel is growing on us and inparticular the staff attitude is superb. Thanks all round.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart_Away_Again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 17, 2013

Booked this last minute via Priceline. Upon mentioning to the hotel that it was our Anniversary the staff upgraded us to a suite. We were greeted with chocolate covered strawberries and cookies & milk! The staff at the hotel were happy and helpful. Being a local I can attest to the fact that the location of this hotel is quite central although its NOT in Vancouver (15 min skytrian or taxi ride to downtown). Its located beside the skytrain station, numerous bus stops and by Metrotown, the biggest Mall in the province. My only disappointment is that it costs to Park and use WiFi, although the ethernet connection is free and using my macbook I was able to create a wifi network.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank spininaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2013

Hotel room is very nice and clean, staff very helpful. Just wished wifi could be free from guest room. Hotel room is very nice and clean, staff very helpful. Just wished wifi could be free from guest room.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Ellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Vancouver Metrotown

Property: Hilton Vancouver Metrotown
Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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