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“Almost perfect stay!”

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Hilton Vancouver Metrotown
Ranked #2 of 10 Hotels in Burnaby
Certificate of Excellence
Reviewed November 16, 2012

We stayed one night at the Hilton Metrotown to visit a nearby cultural centre, a restaurant we wanted to try, and the Metropolis shopping mall (which was a five minute walk across the street). So the location of this hotel couldn't have been more ideal for us,

The room was decent-sized by today's standards. Very clean, the king bed was comfortable, great pillows, the linens and towels were fresh and clean, and the room was very quiet. Climate control worked well when needed. The shower was great, with excellent water pressure and lots of very hot water. Staff was very friendly.

Just a few small negatives: the toilet clogged very easily, and being too embarrassed to call for service, I rolled up my sleeve and took care of the problem (I avoided finger foods that evening). The parking garage was archaic, with lots of tight, blind turns, and tiny spaces. Vehicles (I think they were hotel shuttles) constantly blocked the tiny driveway to the hotel and garage. No free WiFi was an annoyance, and no access to the free snacks or breakfast was disappointing given the price we paid and reinforced the fact that we're not rich.

Having said that, the agent who booked us gave us a "corporate rate" even though my employer nor my wife's employer did not have a corporate plan with the hotel, which was a very pleasant surprise.

All in all, a very nice stay and would definitely recommend!

  • Stayed: November 2012, traveled as a couple
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1  Thank Canucklehead300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,190 - 1,196 of 1,542 reviews

Reviewed November 9, 2012

I love this hotel! It's the only place I stay when I'm in Vancouver. Rooms are always bright and clean, and the staff are all super helpful and friendly. The location is great an easy walk to transit and a huge mall for shopping.

  • Stayed: October 2012, traveled solo
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Thank Cuylette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

I've been coming to the Hilton Metrotown for about the last 5 months for work and every stay has been excellent. Not once has there been any issue with my room or service. It has always been excellent, they go the extra mile to make sure I am comfortable and have everything I need. Highly recommend this hotel.

  • Stayed: October 2012, traveled on business
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Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

I have stayed to this hotel numerous time over the years and am totally amazed at their consistent and excellent quality of service. The staff - from the bellman to the front desk to housekeeping to the hospitality servers has always been excellent. Friendly, efficient, welcoming, awesome and accommodating staff makes one feel comfortable and appreciated. The hotel is close to Metrotown, the skytrain, shopping, library, buses and sevices. Rooms are quiet, large, airy, clean and have great views. I highly recommend this hotel whether on business or pleasure.

Room Tip: The higher the floor the better the views. It doesn't hurt to ask if an upgrade is possible.
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  • Stayed: October 2012, traveled on business
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Thank LaVerne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

This hotel is nicely located and connected to a rather large Chinese shopping center and food court.

Staff is efficient and friendly. Breakfasts are good and service friendly and fast. Coffee immediately proffered and kept replenished.

The rooms are large, airy and totally sound proof.

Quick connections on the SkyTrain to Vancouver but lots to do and see around the hotel.

Room Tip: Not much of a view wherever you are but all rooms are large and quiet.
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  • Stayed: October 2012, traveled on business
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1  Thank IntSommelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

Use the Executive rooms, incredibly convenient for working nearby, good breakfast and excellent mall appetizer buffet in the evenings. Service consistently high quality, good fitness room, and love the small lap pool outdoors.

  • Stayed: October 2012, traveled on business
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Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

Staff was awesome, location was great and room was awesome. The bellmen where top shelf. Metrotown is very close and the skytrain station is close as well. If you are looking to be centrally located in the Vancouver area this is the spot for you.

Highly recommend this hotel.

  • Stayed: October 2012
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1  Thank Mustieno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Price Range: $123 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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