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“Great Place”
Review of Accent Inn Burnaby

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Accent Inn Burnaby
Ranked #3 of 10 Hotels in Burnaby
Certificate of Excellence
georgetown
2 reviews
“Great Place”
Reviewed April 3, 2013

My wife and I stayed here for a week last June. We came out to visit our daughter in Burnaby. We have absolutely nothing negative to say about this place. Great restaurant (not fine dining, but good food and good and friendly service ) Rooms were clean and front desk personal were very friendly and helpful. Would absolutely come back here and intend to do so real soon.Ice machine did notwork on our floor. but no big deal
We actually stayed in the front and didn't really notice any noise issues. The sky train is no more noisy than the planes landing near where I live in Tor.onto.Love your city.All in all, we had a wonderful stay and I think I rated it accordingly.My first time writing a review, but felt I just had to.On a more joking note, after we ate our meal on Fri. night or Sat Night at the ABC, We decided to go for dinner and then to the bar and have a night cap.I think we caught them totally unaware.we walked the three steps from our table to the bar and asked for a mixed drink and a beer I think this was the first time any one has sat at the bar in some time. We had a lot of fun with the young staff, telling them what drinks go in what glass and having a laugh truly had no idea as no one ever went to this two or three stool bar.
Understand this is a family orientated hotel and it is not the go and hang out at the bar and pic up chics kinda place.Overall, we loved it here and it is so close to the skytrain, I can.t see us going anywhere else unless my Daughter moves.Thanks for making our stay more than average

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KenS984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneWynn, General Manager at Accent Inn Burnaby, responded to this review, April 8, 2013
Dear KenS984,

Thanks for choosing Accent Inns as your first review. Sounds like you had a great trip with lots of fun which is exactly what we hope for, for all of our guests. Looking forward to seeing you again and our fingers are crossed that your daughter never moves.

Joanne Wynn
General Manager
Accent Inns - Burnaby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
British Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2013

This was a good hotel experience for my family. We were needing a location close enough to our daughter's place in East Vancouver and this looked like the best option for our needs. And it was! The beds were very comfortable and the setting quieter than many others. My wife had an especially restful stay knowing there was an alert security guard on site. We also got a good rate from an Expedia special which factored into our choice. But now that we've stayed there we wouldn't hesitate to return. The management provides a sense of humour in the little touches they add to their hospitality. We chuckled at the message to hang on the door for the cleaning staff (and won't spoil it for the potential guests). The rubber ducky on the edge of the bathtub attracted the attention of our Edmonton daughter who was missing her children. They have a small collection of rubber duckies and she knew they would like this one. She inquired about taking it and there was a joke exchanged with the front desk and now our grandchildren will be one duck richer. Thanks to Ron for his good personable service. He is a good ambassador for Accent Inns.

Room Tip: It was quiet on the back side-seems like it would have been a little noisier in rooms on the front.
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  • Stayed March 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary_ann_j_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneWynn, General Manager at Accent Inn Burnaby, responded to this review, April 9, 2013
Dear mary_ann_i_w,

Thanks so much for the wonderful review. We're happy that you appreciated the humor and we hope your grandchildren enjoy the duck. We'll make sure Rob sees this post for sure. Hope to see you again!

Joanne Wynn
General Manager
Accent Inns Burnaby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armstrong, Canada
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 30, 2013 via mobile

Our first time at the Accent inn was such a great service experience we came back again. We weren't disappointed as the same staff were there with the same excellent service. It isn't a downtown 5 star hotel, but the rooms are clean, roomy, everything you need is included in the price and the service is 5 star hotel service. Sky train is a 5 minute walk away, and there are half dozen excellent restaurants with in easy walking distance. This is our new home away from home when we travel to Vancouver for sure. The staff and their service is what does it for us!

Stayed March 2013, traveled with friends
Helpful?
Thank Dayle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 14, 2013

This is just a motel, not a 3 star hotel. don't be fooled. The room is kind of smelly, and air condition is really loud.

This is just a motel, not a 3 star hotel. don't be fooled. The room is kind of smelly, and air condition is really loud.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitY66, General Manager at Accent Inn Burnaby, responded to this review, March 18, 2013
Dear john d.

This is a hard review to respond to. It's unfortunate that you did not enjoy your stay or agree with other reviewers. Certainly not what we hope for. We take each criticism very seriously and will discuss yours with our team.

Joanne Wynn
General Manager
Accent Inns Burnaby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 28, 2013

The staff were so friendly, going out of their way to ensure that I had a very pleasant stay. My request for a room on the back side of the hotel was accommodated. The bed / room was very comfortable. I was upgraded to a unit that had a small kitchen.

Little things make all the difference. I requested an extra hand lotion (as I am allergic to many and was not to this one). I was generously given several. Graciousness is a word that I would describe each employee I met, the two front desk attendees as well as the housekeeping lady.

The WiFi worked well in my room, parking was included in the room rate, several restaurants close by.

I will definitely stay here again!!

Room Tip: Ask for a room on the back side of hotel, it's quieter.
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank drosera51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2013

The motel staff goes out of there way to may your stay comfortable and rewarding. The ABC resturant has a very good menu and is located next door on the same property.

They have suttle service if required for local travel.

Sky train is a block away.

Room Tip: Stay on the back side as sky train noise is not a problem. End suite are confortable and worth th...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Earl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armstrong, Canada
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 13, 2013 via mobile

Right away from booking on the phone with 'Pam' to checking out a couple days later this Accent Inn is Excellent! We were upgraded thanks to a Trip Advisor promo to a King Suite. Very roomy, comfy king bed , location for our needs couldn't have been better. The full kitchen was a bonus to have, everything was extremely clean and the suite is excellent for anyone on business as the room provided office supplies with free wifi. The staff are all extremely friendly and helpful , We'll be back next time we're in the area for sure!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dayle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitY66, General Manager at Accent Inn Burnaby, responded to this review, February 20, 2013
Dear Dayle K,
"Looks like you and the "Terminator" have something in common...OK bad joke.
Thanks so much for the great review, and we really hope to see you back again soon."

Joanne Wynn
General Manager
Accent Inns Burnaby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Accent Inn Burnaby

Property: Accent Inn Burnaby
Address: 3777 Henning Dr, Burnaby, British Columbia V5C 6N5, Canada (Formerly Accent Inn Stay'n Save)
Location: Canada > British Columbia > Burnaby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#1 Business Hotel in Burnaby
#1 Family Hotel in Burnaby
#1 Best Value Hotel in Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Accent Inn Burnaby 3*
Number of rooms: 128
Official Description (provided by the hotel):
Our Accent Inn Burnaby hotel is perfectly located for the best of Vancouver, without the downtown Vancouver accommodation rates. The hotel is steps away from the Skytrain station, which will take you to exciting downtown Vancouver in 12 minutes. Perfect for both the Shopoholic and the Vancouver Canucks fan. There’s plenty to do in Burnaby as well, including Metropolis at MetroTown, the PNE, Playland and take advantage of our sports team deals if you're headed to Burnaby’s 8 ice rinks. Great restaurants are within walking distance, or use our free scheduled shuttle service. ... more   less 
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Also Known As:
Accent Inn Burnaby Hotel Burnaby
Accent Hotel Burnaby
Accent Motel Burnaby

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