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Accent Inn Burnaby
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Reviews (478)
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All reviewscountry restaurantboundary roaddowntown vancouvershuttle servicesky train stationroom was spotlessquiet locationstay there againfree shuttlehot tubeasy accesstwo queen bedsgreat roomlots of parkingpublic transitgreat place to staywe've stayed
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410 - 415 of 478 reviews
Reviewed March 13, 2011

My wife and I have stayed here apx 14 days in past year. The price is reasonable for what you get, and everything is included in the price (parking, wireless internet, local calls, TV channels, free shuttle, coffee, newspaper, etc). We are used to staying in nice 4 star hotels, so we liked this hotel and found it functional and comfortable. The staff have always treated us well, and seem to do it with a good attitude.
The hotel is fairly quiet and is located in a light industrial area, with easy access to freeway, and walking distance to Starbucks, several restaurants (ABC, White Spot, Swiss Chalet, Earls), and It is one block walk to the skytrain. We have found skytrain as an excellent alternative source of transportation to the malls and downtown, rather than driving in through the heavy rush hour traffic. Even though the light industrial area seems safe, we usually like to drive at night, rather than walk (must be getting older).
The hotel is very clean and the staff are friendly (cleaning people, hotel shuttle, front desk). Our room had a king bed, reasonably modern decor, with nice lighting. The hotel has an ABC restaurant on the side (Boundary road), and the food is fine.

  • Stayed: March 2011, traveled on business
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Thank kaps20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneWynn, General Manager at Accent Inn Burnaby, responded to this reviewResponded March 21, 2011

Dear Guest,

Not only would we like to thank you for the very nice review but also the fact that you have returned for 14 days in a year. Having loyal customers is something our whole team strives for. and we can't thank you enough for your business and support.
All the best and we look forward to welcoming you again!

Regards,

Joanne Wynn
General Manager
Accent Inns - Burnaby

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2011

The service is freindly and customer-focused. Check in and check out is quick , freindly and accurate. I stay here often and I appreciate the extra attention I receive any time I interact with the staff. The rooms are always clean, fresh and quiet. The restaurant on site is an added bonus and it too is very freindly and the food is very good.

  • Stayed: February 2011, traveled on business
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Thank Harleyman357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2011

I've stayed here almost every other week over the past 2 years. (The company I consult for is nearby). It's location is great. Within one block is the Skytrain to downtown Vancouver - 20 minutes- (or on to Science World, the airport, or metrotown...), many great restaurants (Earl's, Cactus Club), family fare (ABC Restaurant or Swiss Chalet) or fast food like Starbucks, McDonalds, and Subway. There is no room service, but this isn't a problem since the ABC Restaurant is on premise and will pack anything to go, you can even charge it to the room. The rooms come with or without a kitchen, but all have microwave, coffee and small refrigerator. There is guest laundry, a hot tub and an exercise center. The free wi-fi always works great and there is cable TV with Pay-per-view movies. There are a few multi-room suites, good for family stays. They have a shuttle that can take you to places nearby when the weather is such that you don't want to walk there. In 2 years, my only complaint was a wall hair blow dryer died while I was using it and the staff ran a replacement up to my room right away. The facilites are always clean and reliable. The best part of this hotel is it's staff. They go out of their way to make sure you have a great stay. Check in/out is always easy, the bills are never messed up, and they take pride in the whole facility. I would highly recommend this hotel, and have to many coworkers.

  • Stayed: February 2011, traveled on business
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Thank portersan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2011

I stayed in a one-bedroom suite with my husband and two-year old daughter from February 20th to 24th to attend some medical appointments at BC Children's Hospital. We were very impressed! All the staff were friendly and helpful, the medical rate was reasonable, and the location was excellent! Every restaurant you could possibly need is within a two minute drive, and the sky-train station is a block away (which can take you to downtown Vancouver in less than 15 minutes). Although we did avail ourselves of several of the nearby restaurants, we really appreciated having a full kitchen to prepare snacks and meals, and the separate bedroom made it easy to maintain our toddler's bedtime routines. The room was incredibly spacious, had two tvs (one in the bedroom and one in the sitting room), and a desk/work-station for our laptop. The WiFi is free, which is nice, but was pretty slow. Still, it suited our needs fine. My husband and daughter visited the hot tub, and found it to be more than adequate. If this hotel had a pool, it would be pretty much perfect! All in all, this hotel is an ideal place to stay, no matter what part of the city you plan to visit. We will most definitely be back!

  • Stayed: February 2011, traveled with family
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Thank Fiskers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2011

Had to be in 3 different points in the Metro area. Was very centrally located to the freeway (Highway no 1) . Great service and good place to eat.

  • Stayed: February 2011, traveled on business
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Thank Dian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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