We stayed here because we purchased the gift certificate at a silent auction in support of one of our children's organizations. So yes, this was a comp room, but . . . gift certificate was for a "signature club room", which includes access to the lounge for complimentary happy hour appies & continental breakfast. When we checked in everything went smoothly, our room was ready, no problems.
I was so looking forward to a bath and relaxing for a bit. When we got to the well-appointed room, everything looked great - except what! There are no bathtubs in any of the rooms on the signature floors. Something doesn't seem right here - shouldn't there be oversize tubs with special amenities on the "signature" floors? No relaxing in the tub for weary execs, just an oversized shower.
So believe it or not, we down-graded to a "deluxe" room. The hotel was extremely busy, so we went out for a couple of hours while they sorted this out. Our new room was similar, just not as fancy and yes, there was a small bathtub. The bathroom was very dark. Both my husband and I noticed this. He shaved by the window. Our room had one bathrobe.
Staff exceeded our expectations by having chocolate covered strawberries & truffles waiting for us in the new room and by having our regular room key cards able to access the signature lounge :) (Just checked the rates on-line to see difference between deluxe & signature - with CAA/AAA it's a $25 difference. If you like a slightly fancier/newer room and don't care about the tub and are going to use the lounge, then yes, it's worth it.)
We were on the 17th floor on the highway side. So noisy . . . all night long.
There is no pool at this hotel and one outdoor hot tub, which we couldn't enjoy as the hotel was so busy.
- Official Description (provided by the hotel):
- Welcome to the new Delta Burnaby Hotel and Conference Centre, conveniently located close to business centres, leading academic institutions, shopping malls and attractions. The hotel will welcome the business traveller with the comforts of home and office. The leisure traveller will enjoy nearby shopping excursions, Burnaby's famous parks and local attractions. The hotel is located 30 minutes from Vancouver International Airport, and 15 minutes from downtown Vancouver by Skytrain or Highway route. ... more less
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