Our hockey team and parents visited on Saturday Dec.8. There was about 20 of us. Our drink server came to the table fairly quickly however after waiting 20 min. still no server. The coach had to walk the restaurant to ask a server to please take our order. We didn't see any servers to refill our drinks etc. until 45 min. later when our food started being delivered. The fries were cold, soup had a hard crust on the top from sitting cooling, we had to walk to other tables to retrieve ketchup etc. We didn't see a server for the rest of our meal. After we finished we waited to get our bills and needed to get some food packed to go, the coach had to find a server for us. It took so long to get take-out containers we packed pizza on top of pizza and crammed sandwiches inside the boxes that he managed to bring us! Some had to leave their leftovers behind because we were on the verge of missing our next game. Never did have bills brought to the table or refills on any drinks, one cup of coffee or pop over 1 1/2 hours. We all went to the front till to pay our bills and that took another 20 min. to figure out because they had to track down our bills.We were there almost 2 hours and it was not a terribly busy time of day as the lunch rush had finished. This on a day they had Santa in the building and were offering free meals for young kids. Did they forget to schedule servers. As a restaurant worker previously i have alot of patience but this was beyond ridiculous. Will not ever take our teams back. Port McNeill Bantam Hockey Team.
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