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“Lovely, lovely”

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Heron's Landing Hotel
Ranked #8 of 16 Hotels in Campbell River
Certificate of Excellence
Reviewed July 20, 2014

Charming hotel, very friendly and helpful staff, a room that was in fact a suite with comfortable beds and a kitchen, balcony overlooking the water, good breakfast - we were only there overnight, but would happily have stayed for several days.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank travelquestLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded July 22, 2014

Thank you so much for the lovely review!
We strive to make each and every guest experience a happy one.
I hope we see you again in the future.

Kindest regards,
Janet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 - 87 of 204 reviews

Reviewed July 6, 2014

This was fantastic accommodation - about four times the size of an average English hotel room and had a balcony and kitchen attached. From the balcony we had a good view of the inner passage and spotted a passing seal [and an off-course deer]. Our big mistake was going to Freddie's pub - next door but not part of the hotel - for our evening meal. The food served was inedible.

Stayed: June 2014, traveled as a couple
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded July 22, 2014

Thank you for writing a review!
I am so happy you were pleased with the suite.
It is nice to be able to have enough room to relax and enjoy, while you are on vacation.
I am sorry to hear you were unhappy with your meal at the pub a few doors down from us.
We do get good feedback for the most part when guest's dine there.

Kindest regards,
Janet
General Manager

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Reviewed June 9, 2014

We recently stayed at this charming little hotel located right on the ocean in Campbell River. The hotel is decorated with a european charm and very cosy. The rooms are small but adequate and we had a lovely view of the ocean from our balcony. Breakfast is european continental with cereal, eggs, toast, fruit, all available in a small, family-style dining room. It is a help yourself affair and you feel right at home! The general manager is terrifically friendly and the hotel is clean and up-to-date. Could use more than one tiny bar of soap in the bathroom though!! :D A very nice stay and we would return again.

Room Tip: Ask for ocean view - it doesn’t have to be ocean front and the view is just as good from the side.
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  • Stayed: June 2014, traveled with family
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Thank brendasboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded June 15, 2014

Thank you so much for your lovely review!
We take great pride in our little hotel!
We hope you will come and see us again!

Kindest regards,
Janet Johnson
General Manager

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Reviewed June 3, 2014

The exterior looks dated, but the room was renovated. Lots of dollies available and an elevator from the parkade. All linens were clean, including the duvet cover. Room had laminate floors; very hygienic... so I had no problems with my allergies. The staff were friendly and accommodating. The only drawback was waking up at 6:50am to the garbage truck emptying the dumpster directly outside of room (#105) - of course, this is not the fault of the hotel, but perhaps if this could be a problem for you, ask for a room on the other side of the building. The hotel is directly across a (busy) street from the beach---which is a rocky beach. The shower pressure was sufficient, even for my thick long hair; and it was hot enough. Continental breakfast was adequate; you have the option of cooking eggs but it's do-it-yourself.

Room Tip: On a weekday avoid room 105 near the dumpster, unless you want to wake up at 6:50am to a noisy garba...
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  • Stayed: June 2014, traveled as a couple
    • Value
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Thank TwoRiverValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded June 15, 2014

Thank you for your recent review. We appreciate all feedback.
It helps us to create a wonderful guest experience.
I apologize for the noisy garbage truck next door.
I asked the general manager next door if there was any way they could get them to pick up a little later. She was going to look into it.

Kindest regards,
Janet Johnson
General Manager

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Reviewed March 31, 2014

My wife and I stayed at Heron's Landing for four nights in March 2014- our first getaway without the kids for a very long time, so we were looking forward to it.

As far as hotels go it's relatively basic- there's no pool, bar or restaurant, but the first wasn't really a concern for us and there are other amenities nearby. There again, it's an independent hotel (I think) and not part of a huge chain. Car parking is secure- below the hotel and accessed using the room key- which is reassuring. There are laundry facilities just off the parking area with vending machines selling snacks and cold drinks. Breakfast is laid out in the Grizzly Room on the ground floor and is a Continental style breakfast.

The desk does not appear- at least not at the time of our stay- to be manned 24 hours, so it might be an idea to let them know well in advance if you are booking in late to make
appropriate arrangements. That said, the staff couldn't have been friendlier or more helpful when we talked to them.

The hotel is tastefully furnished with old/antique furniture in the public areas.

Our room was very comfortable- the firm king-size bed meant I had the best night's sleep in ages. The room had a large flat-screen television and free internet access and local calls- which was handy.

I was particularly impressed by their environmental policy. Soap, shampoo and conditioner didn't come in wasteful, tiny plastic bottles, but were instead in a dispenser in the shower/bath area. I think this is a great idea that must cut down on a huge amount of waste- and also means that guests are less likely to run out while having a shower.

Our balcony did not look out directly over the coast, but we could see it from there and that was actually the highlight because of the variety of wildlife we spotted. Within minutes of arriving we saw a pod of about five killer whales surfacing and were able to watch them as they travelled south. We also saw several eagles perched in a tree behind the hotel, as well as deer walking along the nearby ridge and cormorants and herons on the shore.

The hotel is located about five minutes' drive from the centre of town- although turning left onto the main road can be a little tricky- and is handy for all the local sights and amenities.

I had a very pleasant stay here and would happily return. The rates aren't bad at all, the hotel is kept clean and the bed was very comfortable.

Room Tip: Definitely worth booking a room with a view across Discovery Passage to Quadra Island.
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  • Stayed: March 2014, traveled as a couple
    • Value
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4  Thank An_Irishman_abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded April 2, 2014

Wow, thank you so much for your wonderful review!
We are passionate when it comes to creating a positive guest experience.
Our front desk closes at 9:00 p.m., but we have a caretaker who lives on site, to answer
in house guest calls until the front desk reopens at 7:00 a.m.
If a guest does not arrive before the front desk closes at 9:00, we leave a sign on the front door of the hotel instructing them to ring the buzzer and then the caretaker tells them which room number they are in.
Again, thank you for staying with us!

Kind regards,
Janet Johnson

General Manager

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Reviewed March 21, 2014

Here is a list of why we liked it and why we will be coming back next time we are up around Campbell River: comfortable beds, nice big clean room with kitchen, clean carpets, great view of the water with boats and wildlife (eagles, sea lions, birds), big balcony, excellent continental breakfast where you can make your own omelet, friendly staff, free internet, paintings, benches in the hallway, secured parking lot, nice ocean front walkway, etc.
The dislikes are: noisy road traffic and small television, but who needs a TV with this view?

Room Tip: Ask for your room with a view to be at the back of the hotel (not by one of the elevator) if you wou...
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  • Stayed: March 2014, traveled with family
    • Value
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1  Thank DuncanColumbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded March 23, 2014

Thank you so much for your wonderful review!
We are so happy you chose our Hotel!
We try to create a comfortable, clean, happy stay for all our guest's.
I hope we see you in the future.

Kindest regards,
Janet Johnson

General Manager

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Reviewed March 18, 2014

I still remember about this property! comfortable hotel, friendly, enthusiastic staff, the room was clean, bed very quiet, ..., I sleep very good at this. good wifi connection! I'm happy. every night you can go to the bar near the hotel to enjoy red wine.

  • Stayed: February 2014, traveled solo
    • Value
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Thank Benjamin5151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herons1, General Manager at Heron's Landing Hotel, responded to this reviewResponded March 22, 2014

Thank you so much for posting a review!
I am so happy you enjoyed your stay with us.
I hope you will come back and see us again.

Kindest regards,
Janet Johnson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heron's Landing Hotel

Address: 492 Island Hwy S, Campbell River, British Columbia V9W 1A5, Canada
Location: Canada > British Columbia > Vancouver Island > Campbell River
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #8 of 16 Hotels in Campbell River
Price Range: $89 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heron's Landing Hotel 2.5*
Number of rooms: 29
Official Description (provided by the hotel):
A beautifully renovated Campbell River Hotel with a mix of new amenities and antique European decor. Heron's Landing offers King and Twin rooms as well as spacious 1 and 2 Bedroom Kitchen Suites. Relax and enjoy spectacular sunrises and sunsets from your private balcony overlooking Discovery Passage, as well as the majestic cruise ships passing by on their way to and from Alaska. ... more   less 
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