We had read about the Restaurants in Campbell River on Tripadviser and chose Quay West as a good place to eat, what a big mistake. The starters were good but the main courses were a disaster, hells kitchen!! My wife's halibut was way overcooked and my steak was burnt and very thin. I asked for a medium well, but as the steak was thin it got way overcooked, If I had found the burnt part of the steak at the first bite I would have sent both meals back - my wife said hers was OK!! Unfortunately I had eaten 60% of my steak before I found the burnt bit (as in chard black), I noted that the chef had cut off some of the burnt meat. The head waitress tried to limit the damage, but it was too late.