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“Clean, basic, nothing special”

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Fireside Inn & Conference Centre
Ranked #5 of 8 Hotels in Castlegar
Calgary, Alberta
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Clean, basic, nothing special”
Reviewed July 1, 2014

Clean, basic, nothing special. We went to the front desk to ask for a taxi, and the lady working there was sitting on the couch in front of the fire (yes there is a fireside seat at the fireside inn). She asked if we had a phone. Yes we do but it's long distance - don't get up or anything! At least she gave us the phone number.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank incredibleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fireside I, General Manager at Fireside Inn & Conference Centre, responded to this review, July 3, 2014
I have responded directly to the guest to provide an apology for this behavior. This is not our standards for guest services and we have a Staff meeting scheduled for July 10, 2014 to deal with this issue as we are not a fancy hotel but we pride ourselves on being friendly and hospitable, this type of behavior by one of our staff cannot be tolerated. I hope future travelers will give us a chance to show this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    8
    21
    10
    4
    3
See reviews for
12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Kelowna, Canada
1 review
Reviewed December 15, 2013

While working in the area, we stayed at this hotel for over a month and our total experience with Scott, Christina and the whole staff in general was unreal. The housekeeping staff provided us with exemplary service, clean linens, and on several occasions, "even doing our dishes", which was not expected but really appreciated. We can't say enough about the prices, the service and will definitely stay there again when we are in the area. The free continental breakfast was consistently fresh and plentiful. Great parking behind the facility, even a BBQ area. This has been one of the best hotels that we as a working couple (and with pets) have ever stayed in. We would highly recommend this hotel to all.

Room Tip: Junior Suites are large and roomy.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeithAnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fireside I, General Manager at Fireside Inn & Conference Centre, responded to this review, December 17, 2013
Thank-you for your kind words, I'm blessed with a great staff that take excellent care of our guests. We look forward to our future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Island, Canada
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 25, 2013

We stayed at this hotel during a hockey tournament in Castlegar. Our room was very clean, beds were good with nice duvets. The breakfast was somewhat simple but pretty good. The folks running the place were very nice and accommodating. Will definitely stay here again for the next tournament.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Pivo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fireside I, General Manager at Fireside Inn & Conference Centre, responded to this review, December 17, 2013
Thank-you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prince George, British Columbia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 11, 2013

I thoroughly enjoyed my stay. The staff was very helpful in assisting me with directions and making plans for a future stay. The rooms are very clean and tidy. Great continental breakfast. I look forward to staying here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASpencer19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fireside I, General Manager at Fireside Inn & Conference Centre, responded to this review, September 13, 2013
Thank-you for your comments we strive to provide all of our guests with great service and a friendly atmosphere. Look forward to your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prince George, Canada
2 reviews
Reviewed January 11, 2013

Anyone looking to stay with a team, this is a great place. We were allowed to use a huge common room that connected to two of the kids rooms. This allowed us to serve all the meals together and have a lot of time together. The staff was excellent and the hotel was very clean and quiet. Breakfast was always ready and we were allowed to use the pool and waterslides across the street for no charge. Top place in town.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank jludds2345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fireside I, General Manager at Fireside Inn & Conference Centre, responded to this review, December 17, 2013
Thank-you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 22, 2012

This place in Castlegar is centrally located. The pool is at the Super 8, across the road, and they have some agreement with them. The included breakfast is decent. It has the "make your own waffles". If you have a mobility problem, the stairs to the upper floor are fairly narrow. Ask about that first. Good value overall.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank bigjim5551212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 10, 2012

This hotel is okay if your not looking for something fancy, it is not a Best Western. Very old. If your a smoker you won't be able to open the window as there are no screens on the windows. It is located in a central location with shopping and restaurants all around. Good continental breakfast with waffles, fresh fruit, cereal, toast, bagels, coffee and juice If your on the back side of the hotel it is very quiet and they have a barbecue area for guests to use. Old TV's so you cannot use HDMI, free internet. Bed was comfortable.

Room Tip: Choose room in the back
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fireside Inn & Conference Centre

Property: Fireside Inn & Conference Centre
Address: 1810 8th Ave, Castlegar, British Columbia V1N 2Y2, Canada (Formerly Travelodge)
Location: Canada > British Columbia > Kootenay Rockies > Castlegar
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #5 of 8 Hotels in Castlegar
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fireside Inn & Conference Centre 2*
Number of rooms: 58
Official Description (provided by the hotel):
Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities include conference/meeting rooms and small meeting rooms. This friendly hotel also offers barbecue grills, laundry facilities, and a television in the lobby. Onsite parking is complimentary. Swimming Pool & Waterslide facilities available at neighboring hotel. ... more   less 
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