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“A nice luxury stay” 5 of 5 bubbles
Review of BEST WESTERN The Westerly Hotel

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BEST WESTERN The Westerly Hotel
Ranked #4 of 9 Hotels in Courtenay
GreenLeadersBronze level
Edmonton
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A nice luxury stay”
5 of 5 bubbles Reviewed August 8, 2014

Loved the richness of the room. The ambiance was just lovely. Air conditioning was a bonus as we just came from a hotel in Campbell River without it and yours was much appreciated!
The bathroom was beautiful. I want to go to Courtenay just to stay here again.

  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank vanberfin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 18, 2014
Dear vanberfin
Thank you so much for taking the time to tell us how you felt about our hotel. We love making our customers happy. It is so rewarding. You were very generous with your compliments about the room and bathroom.
Please come and stay with us again!
Cheers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

Traveler rating
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    100
    35
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Rawlins, Wyoming
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 7, 2014

Very large complex. Old and newer. The room was very nice, spacoius, and clean.There is a restaurant, pub, billiards room, and liquor store if needed all in one spot. We were given $7.00 coupons to use in any of the above named areas during our stay. Booked directly and as a card member and staying more than 1 night were given an upgraded room. The front desk staff was great and we were allowed to park our motorcycle near the front door which is great. Not far from amenities and the Comox Airport. Will stay here again.

Room Tip: A quieter than most. Fridge may have to be turned on when you get to your room. There is room servic...
See more room tips
  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FLYLOCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 18, 2014
Dear FLYLOCanada
Wow thank you for such a great review! You managed to compliment us on everything from employees to rooms to amenities.
It is so great to hear you enjoyed the hotel and the location. We have so many aspects of our hotel to concentrate on so it is nice to know we seem to have a happy customer.
We hope you return and stay with us again. The Courtenay/Comox area has so much to offer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed August 5, 2014

I have stayed at this Best Western Hotel a few times in the past. Last weekend I was very surprised by the improvement in service and the changes in the Lounge area. it is much nicer to sit in the open area with the ceiling fans going! I had stopped in at the restaurant and saw a much better selection in the buffet. So I would recommend this hotel but get a room on the front or side away from the bridge!

Room Tip: A room on the quiet side due to noise from the bridge
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  • Stayed August 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lynnwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 6, 2014
Dear lynnwilltravel

Thank you for taking the time to tell us how much you liked the improvements we have implemented!
It is good to know that we are pleasing most of the people most of the time. Not an easy feat but a satisfying reward when people let us know!
We will continue to evolve and comments from our customers help us achieve our goal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 5, 2014

We just got home from Cortes Island, BC and we had to do a quick 'stop-over' in Comox, for a very early flight out, back to Ottawa. Of all of the hotels to choose from in Comox, close the the airport, we chose this one. I have been using Best Western for a few years now, as they seem to have a great consistency, across the hotel chain, even though most are locally owned and operated.
The reservation part was very easy, online, and when I called to ask some questions and mentioned the price, they said they could do a bit better. That was great...right from the get-go.
We arrived to a very quick and friendly check-in. We had been travelling on ferries, etc. all day and were very happy to have a wonderful restaurant, right in the hotel. The room was nicely appointed with a very modern feel. The walk-in, glass enclosed shower was terrific, although, after a day of travel, it would have been great to have a tub to soak in, but the huge shower was good too. The beds were very, very comfortable, and the whole family, (two adults and two teens), were able to sleep very well. There is little noise from the street, (as we overlooked a parking lot), and we found that the hotel was nicely sound-proofed. The security features, like having to use your room key-card to activate the elevator, was a nice touch.
My husband's sister's family also stayed at the hotel, with there doggie, and they were given a beautiful suite to accommodate their whole family too.
Whenever I go to Comox again, (which will be soon), I will stay at this hotel....no question.
Great service and friendly staff, from start to finish. I was sad that we only had a very short stay, and would like to stay longer, the next time.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank jojoasalock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 6, 2014
Dear jojoasalock
Wow! What a compliment you made to all aspects of our Hotel and services! Thank you so much.We are thrilled that you found EVERYTHING to be to your liking.
It is unfortunate that you and your family couldn't stay longer as the area has so much to offer, it is a trip onto itself. We hope you come back next time and stay and enjoy!

Cheers from a fellow Ottawa resident turned West Coaster!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malahat, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 4, 2014

We stayed at the Best Western knowing the hotel quality would be up to standard and it did not disappoint. The great surprise was the restaurant that featured more a higher-end menu with quality to match. Some unique products at both breakfast and dinner. And these were tasty. A wonderful surprise for someone who generally thinks of restaurants in hotels as being a second thought for the hotelier - this one is the exception to that rule!

  • Stayed August 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Les and Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 6, 2014
Dear Les and Linda S
We are so pleased that you enjoyed our restaurants. We have a wonderful chef and try to make our establishment not just a place to stay but a place to go and eat. I know what you mean by hotel restaurants. They are usually more a convenience than a taste experience. That is not what we want our restaurants to be.
Thanks for letting us know we are on the right track!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtenay, Canada
1 review
4 of 5 bubbles Reviewed August 2, 2014

Hotel rooms were clean, well ventilated, with comfortable beds. Pet friendly policy very good. Breakfast buffet was quite good, featuring locally produced bacon and other goodies. Late night meal selection reasonable, with good, travel-weary "comfort food" suitable for adults and kids. Bar/lounge was too noisy for us. Discount tickets could be used to reduce payment for meals. When we return to Courtenay we will use this hotel.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 6, 2014
Dear John S
We really appreciate your compliments on the hotel rooms and the restaurant.
Our team works so hard to be friendly and helpful and to make your hotel stay a complete experience.
Thank you for staying with us and also for taking the time to write us up!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 1, 2014 via mobile

Great hotel! Had everything, nice restaurant and bar! Clean, quiet, staff was friendly and helpful! We upgraded our room it was really nice and new! Downside pool and pool area were small. Wheelchair accessible. Would definitely pick this hotel if we stay in Courtney again

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NikkiWaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review, August 6, 2014
Dear NikkiWaugh
Thank you for choosing our hotel for your hockey tournament stay. I hope you took advantage of our storage room for all the hockey gear and the games room for between and after the tournaments.
It is so rewarding to get such a great review. We appreciate you taking the time to write.
Cheers. Hope to see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN The Westerly Hotel

Property: BEST WESTERN The Westerly Hotel
Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN The Westerly Hotel 3*
Number of rooms: 144
Official Description (provided by the hotel):
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel Courtenay, Vancouver Island, Canada

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