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Best Western The Westerly Hotel
Ranked #4 of 9 Hotels in Courtenay
GreenLeadersBronze level
Reviewed January 23, 2013

  • Stayed: January 2013, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank ERIKA M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 31, 2013

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525 - 531 of 666 reviews

Reviewed January 23, 2013

The hotel has been renovated in one section, and this section has nice and comfy rooms. The only problem is that a liquor store, open until 11pm, is right next to the hotel. This is a problem as then hotel guests have easy access to a lot of alcohol, which managed to keep us awake until 3am on a Friday. However, the one bright side is that upon complaining about the noise the staff gave very good service and dealt with the problem. They informed us the next evening that our neighbours had been kicked out of the hotel in fact. Being a ski-friendly hotel where early starts are common, a good night's sleep is pretty important. Basically: beware of the party animals.

  • Stayed: December 2012, traveled with friends
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Thank jenn1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 25, 2013

Dear Lisa W.
Thank you very much for the review of our hotel. It makes all of us happy to hear that you found our staff helpful. I can understand the annoyance of having the noisy guests close to you and that our staff handled it quickly and efficiently, Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and to make your stay as pleasant and comfortable as possible.
Once again, we appreciate you taking the time to share your comments and sincerely hope that you enjoyed ski-ing at Mt. Washington.
Linda Bigelow

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Reviewed January 17, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank RHB4
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 17, 2013

Back again to Courtenay Comox, great weather. As usual Best Western hospitality, little mix up with room but was looked after asap. Accomodations still great, service great, staff friendly and obliging. Shall return!!

Room Tip: I prefer the rooms next to river, sun in the am greets you easy access to main buil...
  • Stayed: January 2013, traveled solo
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Thank pildee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 19, 2013

Dear Pildee,
Thank you for your review. I am glad to see that you enjoyed your stay with us and were satisfied with your overall experience at the Westerly Hotel & Convention Centre. I’m also glad to hear you found the staff accommodating and helpful.We look forward to your return in the future.
Linda Bigelow

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Reviewed January 15, 2013

We are a couple who spent one night here prior to catching a very early ferry departure from Comox the following morning.

The rooms have everything you need but they are small, very tired looking, and way overdue for a renovation. The bathroom especially is very worn. Nothing is particularly unclean but everything is rather old, worn and run down looking.

The common areas of the hotel are quite nice; clean and modern with a nice bar which has several pool tables for hire.

The hotel is a convenient short walk from several downtown restaurants.

This hotel is nothing special with very average rooms, but it is convenient for a one night stop off if you need to catch an early ferry. The staff are all very pleasant and helpful.

  • Stayed: December 2012, traveled as a couple
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2  Thank steve_randomno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 25, 2013

Dear steve_randomno,
Thank you for taking the time to share your comments of your recent experience at our hotel.
We have 4 levels of guest rooms at our property including economy, comfort, plus and premier which enables us to meet a wide variety of guests needs. Our Premier Rooms are the newest addition to the hotel offering upgraded amenities such as a walk-in shower, iPod docking station and comfy robes for ultimate comfort.
We hope to have the opportunity to welcome you back in the future!
Linda Bigelow

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Reviewed January 12, 2013

We took advantage of two beautiful days in Comox Valley to hike the Puntledge River and snow shoe at Mount Washington. We had no reservations, but walked into the Best Western, were quoted a price, then asked about Internet rates. The clerk gave us access to the hotel computer where we booked at room for about $15 Cdn less than he had quoted. He warned us that the room was close to the bridge which connects Courtenay to Comox, but the slight noise didn't bother us. The room was clean and very comfortable, with fluffy towels. We used the fitness facilities, small but adequate, and the hot tub. The hotel was close to the main street where we dined at the Union Street resto. At breakfast we were offered fruit, yogurt, toast, eggs, sausages, muffins and the ubiquitous waffles. Desk staff and cleaning staff were very pleasant and courteous.

Room Tip: If you are sensitive to noise, don't book the internet special close to the bridge! The front de...
  • Stayed: January 2013, traveled as a couple
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Thank Jersan2125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 16, 2013

Dear Jersan2125,
Thank-you for the taking the time to provide us with feedback and we will look forward to welcoming you back to the Westerly Hotel in the future! If I can be of any assistance during your next stay, please do not hesitate to contact me.
Linda Bigelow

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Reviewed January 8, 2013

We have stayed here a couple of time as part of a hockey team while at tournaments in the area. We really love this place. It has everything you need to be comfortable, has a pool, hot tub and a games room for the kids. The complimentary hot breakfast every morning was great with options that were enjoyed by both the adults as well as the kids. The rooms in the new part of the building are spacious and modern and quiet. (not sure about the older side of the building) The bed was sooooo comfy too. There are restaurants and shopping very close by as well as only a half hour up to Mt. Washington which makes for a neat day trip. We will definitely tell people about the Westerly and plan to stay again!

Room Tip: Choose the new side of the building on the sixth floor with a room facing the parking lot, it's...
  • Stayed: January 2013, traveled with family
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Thank 3jellybeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Duty Manager at Best Western The Westerly Hotel, responded to this reviewResponded January 10, 2013

Dear 3jellybeans,
Thank you very much for choosing Best Western Plus, The Westerly Hotel & Convention Centre for your hockey tournament. Your feedback is much appreciated and I am delighted to see that you and your family found our location convenient, staff courteous, rooms spacious and that you "love our beds". Once again, thank you for sharing your experience at our hotel and we look forward to welcoming you back soon!
Linda Bigelow

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Additional Information about Best Western The Westerly Hotel

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Courtenay
#2 Green Hotel in Courtenay
#4 Family Hotel in Courtenay
Price Range: $109 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Westerly Hotel 3*
Number of rooms: 144
Official Description (provided by the hotel):
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Courtenay, Vancouver Island, Canada

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