I can't believe this place that was recommended to me by several people have someone on the phone with such a bad attitude, poor customer service and judgment. I tried to book a room which their website clearly indicates they have availability and just because I happen to have a promotional voucher I was told no rooms were available and if I wanted to stay I needed to pay more. No options were given and I was treated as if this voucher would make me a less valuable customer for the hotel. To me this voucher was a great opportunity to experience new places and clearly this place showed me that they do not value their customers. I don't understand why this resort offers these vouchers if they do not want to acknowledge the what they offered.
- Official Description (provided by the hotel):
- Kingfisher Oceanside Resort & Spa. Warm hospitality. Full service spa including the Pacific Mist Hydropath(R). Exceptional service. Be yourself. Be pampered. We'll take care of the rest... ... more less
- Reservation Options:
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- Also Known As:
- Kingfisher Oceanside Hotel Courtenay
- Kingfisher Oceanside Resort And Spa Courtenay, Vancouver Island, Canada