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“Owner takes business for granted :(”
1 of 5 bubbles Review of Michael's Off Main

Michael's Off Main
Ranked #24 of 140 Restaurants in Courtenay
Price range: $4 - $10
Cuisines: American, Canadian
More restaurant details
Restaurant details
Good for: Families with children, Kids, Dining on a budget
Dining options: Brunch, Breakfast, Lunch, Highchairs Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Comox, Canada
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Owner takes business for granted :(”
1 of 5 bubbles Reviewed January 7, 2013

We have gone to this restaurant SEVERAL times over the years and, while the food is usually quite good, the service was so appalling on our last trip that sadly we won't be returning. We went for breakfast and it was a Saturday morning so of course was busy so we were stuck in the back room with about 4 other tables... and forgotten. One gent at the table next to us got choked enough to go pour his own coffee... but then when he had to do it a 2nd time he went and got us all a waitress. We waited 45 mins. (without an offer of coffee refills and we had downed the first cup in the first 5 mins) for our eggs benny and never saw anyone on staff except the waitress that seated us and took our order, and the server who brought our food... oh, and the waitress who got dragged back to serve more coffee. At the end of our meal my husband told our server (as he dropped the bill on our table in passing) that he'd rather complain to him about the poor service we had all endured than to the rest of the world, and all the server said was "well, I am the owner and it's just really busy" He DID NOT say "I'M SORRY BUT..." and that is all we really would have liked to have heard. He just shrugged us off and seemed like we shouldn't be complaining cuz he was too busy for it?!?! Poor way to handle the situation, he knew it would be busy, it was Saturday morning, and if he was short staffed due to someone not showing up he should have told us so and we would have totally understood. Lots of other restaurants in town that will value your business. Sad to have had this horrible experience :(

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank VanIsleGrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Visitor rating
    35
    35
    12
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Courtenay, Canada
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good old school Diner for everyone”
4 of 5 bubbles Reviewed December 11, 2012

Just love the service, staff and food for the 7 years I have lived in Courtenay. Worth checking out while you are in town.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DTrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtenay, British Columbia, Canada
Level Contributor
42 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“buttery hollandaise”
5 of 5 bubbles Reviewed October 20, 2012

This little gem has the best eggs benedict in Courtenay. Their hollandaise sauce is soooooooooo good..........buttery and delicious. The atmosphere, food and staff are all excellent.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan, Canada
1 review
“Brunch fav.”
5 of 5 bubbles Reviewed October 18, 2012

This a comfortable, relaxed and informal place to enjoy the company of friends and good comfort food. Brunch and lunch are favourites; try the veggie Benedict. Family friendly!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtenay, Canada
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Breakfast”
4 of 5 bubbles Reviewed July 26, 2012

great breakfast, both in flavour and value for money, but OMG the worst coffee. Maybe I hit it on a bad day.

Visited November 2011
Helpful?
Thank Siralec57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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