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“Great service at a good price. Excellent staff!”

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Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW
Ranked #3 of 10 Hotels in Courtenay
Certificate of Excellence
Reviewed August 1, 2013

Sleeping in hotels around the globe more than 100 nights a year, this is the first time I write a comment about one. We stayed 3 nights and the rooms were big and very clean. Staff very friendly at all times... Great value! Best Hotel we stayed on our B.C. trip!

On the ferry back to Vancouver, I realized that I had left my phone in the room, so I called the hotel and they organized the shipping to Vancouver, informed my next hotel and did every thing possible to send the phone back to me in a quick way.... I got it 2 hours before my departure to Europe, thanks for the good job!

Stayed: August 2013, traveled as a couple
Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 - 329 of 477 reviews

Reviewed July 30, 2013

We stayed at several hotels during our week-long road trip to Vancouver island from Edmonton, including a Fairmont hotel in Vancouver. This hotel was our favourite out of all the hotels we stayed at. Granted, we were all tired after a long day's drive, but we had a great night's sleep at this hotel. The beds were very nice. the room was clean. Bathroom was clean. Breakfast was good. Service was good. No complaints from us. For the price, you can't go wrong here. Less than half the price of the Fairmont for better beds and the breakfast is included. We know where to stay next time we are in town.

  • Stayed: July 2013, traveled with family
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1  Thank Colin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013 via mobile

The suites are huge- mini fridge with microwave, nice sitting area. It's a very nice place to stay while exploring the area. Updated, modern, clean. TVs in the sitting room and bedroom. We'll be back.

  • Stayed: July 2013
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1  Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

The wife and I took the 11 year old grandson over to Courtney for a 3 night stay and were treated very well. Nice indoor pool and close to everything. We were able to get two queen beds and a cot and still had sitting area in our room. Very nice breakfast provided.

  • Stayed: July 2013, traveled with family
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Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

As noted above, of all the Holday Inn's that I have stayed that I have stayed at this one is the best. It is very clean, the beds are comfortable, the place is quiet, but what really sets this particular hotel above the rest is the staff.
Every time I have been,4 stays and counting, I have had a great experience. They go above and beyond to point out places to go for dinner, inquire about my stay, give advice on travel in the area, and they remember to put me on the quiet side with out my mention.
I wish all hotel staff were as lovely as the team in Courtenay.

Room Tip: Stay on the 'water side'
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  • Stayed: July 2013, traveled on business
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Thank Ydennekd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jauline, Front Office Manager at Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW, responded to this reviewResponded July 23, 2013

Dear Ydennekd,

Thank you so much for your rave review of The Holiday Inn Express & Suites, Comox Valley! It is an honor and absolute delight to receive reviews of such high praise. We are grinning from ear to ear after reading the title of your review as it has always been our goal to be recognized as the #1 Holiday Inn Express & Suites in Canada. Our management team are absolutely ecstatic to share this review with our award winning team as reinforcement to continue to go above and beyond for our valued guests.

Thank you for notifying our guest service agents of your room preference! We genuinely appreciate it when our valued guests take the time to let us know how we can make their experience at our hotel even more memorable. Due to occupancy levels we cannot always guarantee the requests of our guests, but we will always do our absolute best to accommodate all requests and preferences.

We know that we have an amazing team and we are elated that you noticed! We are extremely proud of the dedication and passion that they bring into our property each and every day! Once again thank you for sharing your experience with the service that you both expect and deserve as a valued guest of our hotel! We appreciate your return patronage and look forward to welcoming you again soon ☺

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

Well positioned on Highway 19A on the outskirts of Courtenay. The rooms are clean, well appointed and comfortable. The service, particularly the fron desk, was very good. We purchased in advance (non-refundable) and this proved to be excellent value. Hot breakfast was included.
We would use again and would recommend.

  • Stayed: June 2013, traveled as a couple
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Thank manswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jauline, Front Office Manager at Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW, responded to this reviewResponded July 23, 2013

Dear manswa,

We greatly appreciate your review of your recent experience at The Holiday Inn Express & Suites, Comox Valley! We are pleased that you enjoyed your stay at our property and found your advanced purchase to be of excellent value.

Our staff will be delighted to hear your comments regarding the cleanliness and comfort of your guestroom and the service that you experienced at our front desk. If there is anything that we can do to make your stay with us more comfortable, please let us know!

Thank you for your patronage and your recommendation! It was our pleasure to accommodate you and we look forward to welcoming you again soon.

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Reviewed July 20, 2013

We stayed here one night. The room and bathroom were clean and spacious. Loved the fact that it had a microwave and fridge, even though we didn't end up using either. Free WiFi. The staff are super friendly. The hotel backs onto a scenic path, where you can see a small airfield and view the estuary. It was a lovely walk. The free breakfast is always a plus, with your typical cereals and some hot foods like eggs, bacon and sausage. I didn't try the pancakes. The dining room isn't that big, so it may be difficult to get a table. There is no restaurant on site, but there are some nice local restaurants in Courtenay to try. Overall, a great hotel and a great stay.

  • Stayed: July 2013, traveled as a couple
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Thank AWTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW

Address: 2200 Cliffe Ave, Courtenay, British Columbia V9N 2L4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Courtenay
#1 Family Hotel in Courtenay
#3 Business Hotel in Courtenay
Price Range: $111 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites, Comox Valley! Our friendly service oriented staff are dedicated to providing you with a memorable experience that will leave a lasting impression. The Holiday Inn Express and Suites Comox Valley is the newest property in the Courtenay/ Comox area with the Comox Valley's only in-hotel waterslide. Our convenient location is ideal for corporate guests. Inquire about holding your next meeting in our lovely Seaview Boardroom, or prepare for that next big presentation in our 24 hour business center where we welcome you to take advantage of the self serve complimentary fax and photocopy services. Naturally we offer complimentary high-speed wireless internet access in all of our guestrooms and throughout the entire hotel. Leisure guests and families love our amenities! Stay Smart with our free hot breakfast buffet, focus on fitness in our 24 hour fitness center, or make a splash in our family oriented indoor pool with waterslide and spacious hot tub. All of our beautifully appointed guestrooms feature HD TV on 32" multi-media televisions, mini fridge, microwave, coffee maker, iron/ironing board, and hairdryer with the majority of our guestrooms featuring stellar mountain or ocean views. We invite you to keep cool and get out of the summer heat in our air conditioned guestrooms, or curl up under our warm and cozy deluxe comfort bedding collection on a blustery winter’s day. Whatever the season, The Holiday Inn Express & Suites Comox Valley has your comfort in mind!The Comox Valley is nestled in the scenic splendor of Forbidden Plateau and the Comox Glacier. Visitors to the Comox Valley often enjoy hitting the slopes for an exhilarating ski or snowboard adventure on Mount Washington, kayaking in the Straights of Georgia, or hiking in the vast pristine wilderness that surrounds us.So, for your next trip to Vancouver Island let us welcome you to the new Holiday Inn Express & Suites, Comox Valley in the heart of British Columbia's "Adventure Playground." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Courtenay Comox Valley Sw
Holiday Inn Express Courtenay
Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW Vancouver Island, Canada

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