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“Great Vietnamese Food”

Saigon Noodle House
Ranked #38 of 144 Restaurants in Courtenay
Restaurant details
Courtenay, Canada
Level 5 Contributor
82 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great Vietnamese Food”
Reviewed November 25, 2013

The location was great with easy free parking. Has a good menu selection and reasonable prices. Service is quick and friendly with a clean environment.
The seat space is a bit tight, so not a good place for private conversation and its strictly cash payments.

Visited November 2013
Helpful?
Thank Elliotte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Visitor rating
    45
    23
    8
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Campbell River, British Columbia
Level 5 Contributor
80 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Busy busy place, food came FAST”
Reviewed November 21, 2013 via mobile

We went in way after 1 PM expecting lunch rush to be done, and the place was jam packed. We sat, we ordered, and it the food came faster than McCafe and was cheaper than that junk they serve…not that I don't eat McCafe

Helpful?
Thank Welychko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtenay, Canada
1 review
“SAVE YOUR MONEY! November_2013”
Reviewed November 17, 2013

We arrived just after 5pm to order some take-out and the restaurant was largely empty. We were told 20 mins for our food, so we decided to wait in the restaurant at a small table. During our wait we were asked rather rudely to move and wait down the hallway to the bathrooms as the restaurant was getting busy and tables filling up.(We spent $37) A single diner sat at our table and we served before us. Then the server came back and asked us to reconfirm our order, as they had clearly lost or misplaced it. Another large table that came in after us was also served their food. 25 minutes pass, and I finally get up to ask where our order is. They tell us it is only a couple minutes away, but don't apologize for their mixup or tardiness. We pay and leave.

If the food had been decent, it would have at least made up for our painful waiting and lack of service. We ordered 3 meals and a side of spring rolls and ALL of it was AWFUL. It looked as though they had just thrown leftovers from other meals into the containers. The vegetables were all wilted and overcooked, and the meat, what little there was, amounted to 3-4 small pieces per container. I'VE NEVER FELT MORE RIPPED OFF. To boot, it was the first time my mom had tried 'Vietnamese' food, but this didn't even QUALIFY AS BEING AUTHENTIC.
Given that we eat Vietnamese food quite regularly, we know the difference.

DON'T WASTE YOUR MONEY. I would HIGHLY recommend Huong Lan in Nanaimo if you would like a REAL Vietnamese dining experience at the same price point, but it's fast, high quality and we ALWAYS take home leftovers.

Saigon couldn't have been a bigger disappointment.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
courtenay
Level 1 Contributor
4 reviews
4 restaurant reviews
“Delicious”
Reviewed October 29, 2013

My food has always been fresh and delicous when ordering from Saigon. Plentiful portions and lots of flavour. Always a good choice. Itsusually pretty busy in there so the service has slacked but its worth waiting for.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank steph g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
83 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Very Disappointed After Reading Reviews”
Reviewed October 23, 2013

Granted, we didn't arrive until 7:20 pm with closing posted at 7:30 on the door. But, that shouldn't have been the reason our Pho was tasteless and the chicken in it, tough and dry - how you manage to serve dry chicken in a soup, I don't know. About 7:40 - with other diners in the restaurant, they started stacking the chairs on the tables. We finished our tasteless Pho surrounded by table legs. The only good thing was the friendliness of our server and the price.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fibrelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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