What a pleasure to stay there while we were skiing Kimberley & Fernie last week. (half an hour to Kimberley and a little over an hour to Fernie) The service from start to finish was awesome. The owner should be on the speaking circuit inspiring people to improve their customer service. He found hockey tickets, pool passes for us - snow was even dusted off the cars in the morning. They were were happy to accommodate our pet. Price for the family suite was inexpensive and perfect with 3 queens in 2 rooms and 2 bathrooms
As for the stay - rooms are clean, heated tile floors are great, kitchenette was small but functional. Road an train noise was noticeable not a problem and ALL off the hotels in town we saw were along the tracks & highway.
Our dog even enjoyed the opportunity for a morning walk in the natural area behind the Lodge.
We have had some pretty awesome family vacations but ELL helped put this one in the top three for a couple of our kids.
What a pleasure to stay at a family run business owned by people who are passionate about what they do. We'll be back.
- Official Description (provided by the hotel):
- A Canadian Alpine Lodge located at the south entrance to Cranbrook, adjacent to Elizabeth Lake Conservation area. Try our history of Kootenays mini golf course or enjoy a walk along the Marsh Trail. The lodge features the finest king and queen beds in Cranbrook. ... more less
- Also Known As:
- Elizabeth Lake Hotel Cranbrook
- Elizabeth Lake Cranbrook