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“Day 2 of our Western Trip”

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St. Eugene Golf Resort & Casino
Ranked #2 of 18 Hotels in Cranbrook
Certificate of Excellence
Reviewed September 30, 2012

This was our first visit to this area of B.C. in mid-September and choosing St. Eugene was sheer luck. I had no idea of the history of the resort and was impressed. Our room was in the Mission itself and I couldn't get over the flooring and brick walls. We really enjoyed ourselves even though we didn't golf. My husband thought it would have been a great course to try; he noticed the lack of trees along the fairways (we're from Ontario). As others have noted, the staff were friendly and the food in the Purcell Grill was outstanding. We drove back into Cranbrook to visit the Canadian Museum of Rail Travel - not to be missed! Thanks to everyone for making this one of the outstanding stays of our week-long adventure in B.C.

Room Tip: Our room overlooked the golf course and watching the evening sky was a real highlight.
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  • Stayed: September 2012, traveled as a couple
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1  Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 4, 2012

Dear Sir/Madam,
It's always great to hear from our guests! Thank you for choosing St. Eugene and we hope to see you on your next visit to BC... hopefully you can try our golf course :)

Warm regards,
Jessica Britton
Sales & Marketing Coordinator

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704 - 710 of 807 reviews

Reviewed September 30, 2012

We stayed September 20, 2012 and were in the lodge building near the casino in room 2127.
This is a beautiful locaton, the buildings with the red roof, the mountains in the back and, while we were there the sky was a beautiful blue.

The room is a good size and the furnishings are quite nice with a chair and ottoman and chair and desk. This part of the hotel was built in 2004 but it feels and looks older and the carpet was quite stained. The TV is an old console type and the bed was comfortable with a lumpy comforter and pillows that were too high for our comfort. The balcony was nice with a pretty view behind the parking lot, we didn't have a chance to use it but I could imagine it would be a pleasant place to watch the world go by. The bathroom was in good shape and hot water at 10:30 at night was great. We checked in at 8:30 pm (Friday night) and there were 4 sets of people in front of us, check in went quickly.

We spent a little time in the casino and it was pleasnt.

The reason for our visit was the golf - what a wonderful course. The scenery, the shape of the course - all outstanding. We'd love to go back again.

  • Stayed: September 2012, traveled as a couple
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1  Thank Jacalope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 4, 2012

Dear Sir/Madam,
Thanks for taking the time to review our property! We're glad you enjoyed the beautiful weather in September and had the opportunity to play a round of golf at our course. We're sorry that your guestroom in the lodge building didn't meet your expectations. Your feedback helps us identify areas that need improvement and your comments will be shared with other departments. We look forward to seeing you on your next visit!

Warm regards,
Jessica Britton
Sales & Marketing Coordinator

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Reviewed September 27, 2012

Wonderful place to stay and play. The food at the 19th hole was fantastics as were the rooms and
the staff . Would stay again in a heart beat. Highly recommend this resort!! The rooms and food were wonderful it is a little of the beaten path, but a great place to just stay and relax. It is away from all the hustle and bustle. We went in Sept so there were no children around. All the guests were middle aged so no loud noises at night which was also nice. Plus the weather was fFantastic!!

Room Tip: Garden rooms are nice We had the suite and it was awesome!!
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  • Stayed: September 2012, traveled as a couple
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1  Thank Moonboots630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 1, 2012

Dear Sir/Madam,
We're so happy to hear that you loved your stay and were lucky enough to enjoy the fantastic fall weather. September is a beaufiful time to visit our property. Thanks for the review!

Kind regards,
Jessica Britton
Sales & Marketing Coordinator

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Reviewed September 27, 2012

My wife and stayed here for three nights in late-September as part of our reward for weathering hectic summer full of home selling and buying and packing, packing, packing...and then unpacking!

We have stayed at the Mission on three other occasions and have visited the Casino there five times, inclusing its opening 10 years ago. Our room was upgraded to a gorgeous mountain-view end unit with cathedral ceilings and a good sized patio. We love the smallish casiono whose staff are uniformly pleasant and we even found some "friendly" machines - no so friendly though as the one on which I won $10,000 a few years ago!

We took meals in the golf club (great menu-great food) and in the main restaurant, the Purcell Grill, whose menu, service, food and presentation were all first-class.

If you don't play golf, there's not too much to see and do other than the exercise room (well-appointed) with outside pool/hot tub and walks up and down from the Mission.

As the Kootenays are one of our favourite travel destinations in B.C., we make a point to visit and stay at the Mission whose peaceful surroundings are most relaxing.

Over the years though, we have found that grounds and hotel maintenance seems to be slipping with marks on public and room walls and furniture noted. A number of the public area chairs are also in need of cleaning or replacement.

Room Tip: The front desk are so helpful and will accomodate special requests. The Mission seems to have a goo...
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  • Stayed: September 2012, traveled as a couple
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1  Thank SingaporeSam13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 1, 2012

Dear Sir/Madam,
We really appreciate your business and thank you for taking the time to write a review! It's great that you had the opportunity to relax after a hectic summer of packing and moving. I sent your comments about our rooms & furniture to the maintenance & housekeeping departments to see if they require cleaning or replacement. See you on your next visit to the Kootenays!

Kind regards,
Jessica Britton
Sales & Marketing Coordinator

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Reviewed September 24, 2012

The hotel, service and food were excellent. Golf was great and the atmosphere was very relaxing. From a historical perspective, your stay should prove to be somewhat of a humbling experience. I only hope visiting tourists can do there part in keeping alive the memory and assist in building a brighter future.

Room Tip: The rooms in the old residential school would give you a better perspective of the history of the ho...
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  • Stayed: September 2012, traveled on business
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1  Thank SpeedyCreekSask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 1, 2012

Dear Sir/Madam,
Thanks for the nice comments! We hope our guests continue to visit our beautiful property and we will do our part by providing top notch service to ensure a bright future for St. Eugene. See you again soon!

Kind regards,
Jessica Britton
Sales & Marketing Coordinator

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Reviewed September 23, 2012

Our foursome for golf stayed at this grand hotel. Most of our time was spent golfing at the St. Eugene course, Trickle Creek and the new Shadow Mountain courses. As this review is about St. Eugene, I would like to state that the course starters were excellent and the course was challenging and in great shape. The golf course restaurant had great service and excellent value and choices for the breakfasts and lunches we had there. The rooms were clean and above average. The casino is a great addition to passing the evening time. This is a very quiet casino therefore many of the tables are closed and the slot machines appear to be tight. But the dealers are friendly and the patrons appear to make a fun time of parting with your money (as usual). The highlight of this hotel was the food and restaurant service. Wow! we did not think of eating anywhere else. The main restaurant and the lounge restaurant are able to share similar menus since they are close together. If you do not see an item on restaurant menu they are happy to have you order off the other menu. Even though all of our servers were excellent, Leah made one of our dinners a fun time with her interactive personality. She introduced one of the boys to a Scott Baluka drink (mixture of many different liquors) and then added espresso for a drink called Quantum Leap. Thanks Leah. We were able to gain a few strokes on him the next day! As stated in previous reviews, we are from Alberta and enjoy some of the best beef in the world, and St. Eugene beef matches or betters that quality. Not to be missed! We have stayed here a few times now and intend on returning next year for their tremendous golf specials.

  • Stayed: September 2012, traveled with friends
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1  Thank EasyRider99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded October 1, 2012

Dear Sir/Madam,
Thanks for the great review! We're glad you enjoyed your multi-course golf getaway and the service from our staff. We hope to see you again next season.

Kind regards,
Jessica Britton
Sales & Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012

I attended a two day business meeting at the hotel. The meeting room was a tad small for the group, and the room temparature fluctated. The service was better than average. We had some catering over the two days - "break time" and lunch. The fruit platters were great - fruit was fresh, including fresh blackberries and blueberries. The lunch time meals were adequate.

  • Stayed: September 2012, traveled on business
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1  Thank s b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica B, Sales & Marketing Coordinator at St. Eugene Golf Resort & Casino, responded to this reviewResponded September 25, 2012

Dear Sir/Madam,
It's nice to hear feedback from a guest attending a meeting at our property. I will pass along your comments to our banquet team and kitchen staff. I have sent a request to our maitenance staff to check out the thermometers so our guests can easily set the ideal room temperature. Thanks for bringing this to our attention!

Kind regards,
Jessica Britton
Sales & Marketing Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Eugene Golf Resort & Casino

Address: 7777 Mission Rd, Cranbrook, British Columbia V1C 7E5, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 18 Hotels in Cranbrook
Price Range: $78 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Eugene Golf Resort & Casino 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Framed by the Rockies, the Purcells and the famous St Mary River, the St. Eugene Golf Resort & Casino is a spectacular destination for getaways, vacations, conferences and retreats. The resort is located 10 minutes from Cranbrook, 5 minutes from the Cranbrook Airport and 20 minutes from the picturesque town of Kimberley. Within its historic walls and the connecting Lodge are beautifully appointed, modern guestrooms and conference facilities. Visit our Interpretive Centre operated by The Ktunaxa Nation Council to learn more about the building’s fascinating history, and the people, mythology and culture found only in this part of the world. St. Eugene offers a wealth of culinary experiences to please the palate and delight the senses. Onsite food and beverage choices include informal fine dining in the Purcell Grill overlooking the sun-drenched deck and golf course. For individuals looking for a more relaxed setting, unwind with tapas in the Fisher Peak Lounge, play a game of billiards or simply enjoy the 19th Hole Bar & Grill. Also on site is the Casino of the Rockies – decorated in a "Gold rush Boom town" theme with 224 slot machines, 10 table games and delicatessen style dining in Fred’s Saloon. In its inaugural year, our 18-hole, Les Furber-designed course was named "one of Canada’s top new courses" by Golf Digest Magazine. The pristine fairways and white sand bunkers wind their way through several different environments, creating a unique combination of links, forests and a spectacular view of the St. Mary River. Our fitness centre features a fully equipped gym, steam room, sauna, a heated pool and two hot tubs. ... more   less 
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Also Known As:
St. Eugene Golf Hotel Cranbrook
St Eugene Hotel
St Eugene Cranbrook

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