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“The only place to stay in Cranbrook!”

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St. Eugene Golf Resort & Casino
Ranked #2 of 17 Hotels in Cranbrook
Certificate of Excellence
Vancouver, Canada
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“The only place to stay in Cranbrook!”
Reviewed May 27, 2011

We visit Cranbrook quite often as our son plays hockey there, and we will never stay anywhere else. It is a few minutes out of town, but there is a variety of places on the premises to eat and have a drink. The casino in the hotel is also a great place to have some fun. The grounds are beautiful and a great place for a nature walk. The rooms are cozy and clean and the staff is professional and helpful.

  • Stayed September 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Teadro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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736 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (273)
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English first
NC
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 4, 2011

The Casino of the Rockies, at St. Eugene Golf Resort, provides a gambling opportunity, but it is the only full-scale casino in the area, and they know it. The casino had a reasonable variety of slots, with a few of the newer models, but with only 200+ machines, there will not be very many of the new machines open during the busy times, since they only have a few (on just 1, in some cases) of them. There is almost no video poker (only VP that was found was on a couple of multi-game machines) and what was there had rediculous pay tables, such as 6/5 Jacks of Better. Not good.
The casino is clean, and open, but not particularly large. Be aware if offered a drink, that the mixed drinks are NOT complimentary. One server gave a confusing and vague explaination about which drinks were comped and which were not. She appeared to be stating that a single-shot drink was free, but a double was not (which would have been reasonable), but when the single drink was ordered, and arrived, she announced that it would be $9.50 for a highball, and they don't accept American currency, so be prepared for some higher prices on the drinks.

Room Tip: No tip
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Stayed April 2011, traveled as a couple
Helpful?
Thank LV_Funn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 12, 2011

I stayed here on business and was thoroughly impressed. I had heard mixed comments from colleagues re- the service. But I found ALL staff pleasant and helpful. The food in the pub style restaurant was excellent, as was breakfast. The restaurants have really comfy chairs, you will be eating in style.
The room was large and bright with a patio door for lots of fresh air. The setting is very rural on the outskirts of town but the airport is nearby. It's a great place to experience the peace and quiet of the countryside, I would go back for both business and pleasure.

  • Stayed May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VncrCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 20, 2011

Check in and service staff are excellent. Hotel is very nice and welcoming but is starting to look a little worn. Breathtaking location however seriously marred by having to walk though a smoking area. Good value for what we paid but next time we will look for a hotel with a more strict smoking policy. Too bad!

  • Stayed February 2011, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank TucsonGrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon SK
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 15, 2010

We arrived without a reservation on Thanksgiving, and were able to get a fantastic Casino package rate ($108 plus taxes) which also included a $5 food/beverage coupon and a $10 gaming coupon each. The rooms are large, complete with a fridge, two queen beds, flat screen TV etc. The bathhroom was large, clean, and equipped with spa-type ammenities. The restaurants in both the main buildings and attached Casino were excellent. And the location was wonderful, with spectacular views. Sitting in the heated outdoor pool and hot tubs was a rare treat, especially with the amazing views of the Rockies. We did not gol,f but would love to return for that.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Lolo-Jay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton Alberta
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2010

Great Stay in a beautiful Hotel. Abit of a mixup when checking in on our room, but staff rectified it immediately. Very helpful. Meals at the hotel are 5 stars! Got the Casino package which was a deal including free money to gamble at the Casino and free money for meals. AWESOME. Grounds are beautiful and they also have a beautiful golf course there as well. Very clean and very good security. Highly recommend anyone to stay here!

  • Stayed August 2010, traveled as a couple
    • Value
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Helpful?
Thank kahula7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 22, 2010

Like others, I stumbled onto the resort as I was driving to Cranbrook (first time). The property is located in a stunning valley and has a breathtaking exterior. The golf course also looks decent, and there was a steady stream of traffic coming and going during my visit. I loved the casino so much, that I returned a few more times during my stay in Radium. The facility itself is clean, updated, and cosy. The casino is also inviting and the staff lets you gamble, without hanging over or buzzing around you, as some do in other casinos. I can only speak to the limited service as I was gambling (about 4 - 5 hours), which was poor. I was not offered a drink at any point. That said, I did go looking for a beverage and found out that they served free coffee and fountain pop. The slots paid enough to keep you gambling on the house vs. your dime. There are about 10 gaming tables that I saw.

The parking was free (bonus), and available during my visits. I saw a review from a fellow trip advisor traveler, that noted the theft of his stuff from the pool lockers that didn't lock. That is unfortunate, but I could see that happening, as I wandered freely throughout the grounds and could have probably used the pool and weight room, as there was no security or key card system that I saw. I did see a general store that I wanted to look around in, however, it was locked the both times that I was at the casino (1:30 and 2:30 p.m.). The sign on the door said back at 1;00 and 2:00 p.m. respectively, however, it was not open at the times indicated. I saw another family peering into the window as I was coming up, and they were commenting on the same thing.

The resort is an excellent stop for its sheer beauty. It is an oasis in the desert and a nice stop for any traveler. I think it would be fine for an overnight visit, but probably nothing more at this point, as there isn't enough there to sustain you. I know that is a subjective statement, and one that works for me and my family.

Happy travels!

  • Stayed August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rogertravey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Eugene Golf Resort & Casino

Property: St. Eugene Golf Resort & Casino
Address: 7777 Mission Rd, Cranbrook, British Columbia V1C 7E5, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 17 Hotels in Cranbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St. Eugene Golf Resort & Casino 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Framed by the Rockies, the Purcells and the famous St Mary River, the St. Eugene Golf Resort & Casino is a spectacular destination for getaways, vacations, conferences and retreats. The resort is located 10 minutes from Cranbrook, 5 minutes from the Cranbrook Airport and 20 minutes from the picturesque town of Kimberley. Within its historic walls and the connecting Lodge are beautifully appointed, modern guestrooms and conference facilities. Visit our Interpretive Centre operated by The Ktunaxa Nation Council to learn more about the building’s fascinating history, and the people, mythology and culture found only in this part of the world. St. Eugene offers a wealth of culinary experiences to please the palate and delight the senses. Onsite food and beverage choices include informal fine dining in the Purcell Grill overlooking the sun-drenched deck and golf course. For individuals looking for a more relaxed setting, unwind with tapas in the Fisher Peak Lounge, play a game of billiards or simply enjoy the 19th Hole Bar & Grill. Also on site is the Casino of the Rockies – decorated in a "Gold rush Boom town" theme with 224 slot machines, 10 table games and delicatessen style dining in Fred’s Saloon. In its inaugural year, our 18-hole, Les Furber-designed course was named "one of Canada’s top new courses" by Golf Digest Magazine. The pristine fairways and white sand bunkers wind their way through several different environments, creating a unique combination of links, forests and a spectacular view of the St. Mary River. Our fitness centre features a fully equipped gym, steam room, sauna, a heated pool and two hot tubs. ... more   less 
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Also Known As:
St. Eugene Golf Hotel Cranbrook
St Eugene Hotel
St Eugene Cranbrook

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