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“Share Your Meal” 4 of 5 bubbles
Review of Frank's Steak & Schnitzel Haus

Frank's Steak & Schnitzel Haus
Ranked #4 of 98 Restaurants in Cranbrook
Cuisines: American, German, European, Canadian
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Kids, Local cuisine, Business meetings, Special occasions, Families with children
Dining options: Dinner, Late Night, Lunch, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Edmonton, Canada
Level Contributor
47 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Share Your Meal”
4 of 5 bubbles Reviewed August 3, 2014

The food was delicious and when we requested, they even put on the football game so that we could watch it. We were told that you received a large serving so we ended up sharing one meal. You could pay an extra $9 so that the second person got their own serving of veggies and starch, but we didn't and ended up leaving feeling stuffed.

When it came to service there were some inconsistencies: we had to ask for cutlery and napkins after our bread arrived - my napkin was dirty and needed to exchange it - I had to ask twice for a food item - the waitress asked one person at the table if they wanted another drink even though the other drinks were done or near done. It was just odd service.

Visited July 2014
Helpful?
Thank TravelOn9928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

Visitor rating
    140
    90
    33
    15
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“ Way Over Priced”
2 of 5 bubbles Reviewed July 31, 2014 via mobile

Really, really bad service. And also over priced. Food was not to bad , food was slow getting out of the kitchen. We waited half hour each to get our food and appetizer, even our refills on water was 20 mins apart. Would not be going back

Helpful?
Thank Joleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“A go to place in Cranbrook for a nice meal.”
4 of 5 bubbles Reviewed July 30, 2014

A very nice experience.. Great and friendly staff. The interior has been upgraded since our last time there. We had the 8 oz. Prime rib and with all the trimmings it really is a full plate. It was our anniversary and they gave us a great dessert to share or free. A nice touch!

  • Visited July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Oldgringo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, Canada
1 review
“Outrageous prices for mediocre food”
1 of 5 bubbles Reviewed July 9, 2014

We have gone to this restaurant for any special occasions and used to recommend it to our visiting friends. Never again. Our friend wanted to take us out to dinner; thus we did not make a fuss. We asked for a quiet spot, were placed in a far booth and very soon thereafter the server brought in a fussy baby and young child with their parents right next to us. Our friend is elderly and has mobility issues and could barely get out of the booth when time to leave. The food was not good. The vegetables were ice cold, the baked potato barely warm (wouldn't melt the butter), $32 ribeye steak full of grissle and fat, overcooked and barely warm.....prime rib portion very small for the money and also not what they should be. Will not be back. The 8 oz tenderloin at $42 is ridiculous - would not even consider it. Caesar salad prices through the moon - it's only lettuce......extremely disappointed. The server would not have had the tip that she did if we had been paying the bill......won't see us again............

  • Visited July 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula, Montana
Level Contributor
248 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
“Good food, fantastic service”
5 of 5 bubbles Reviewed July 8, 2014

Our meal at Frank's Steak & Schnitzel Haus was one we will remember for a long time. My husband enjoyed trying many European dishes at the buffet, and I enjoyed my schnitzel. (A half order is very large). It was fun to have something different from the standard fare, and reminded us of our trip to Austria. But what makes this restaurant outstanding is the wonderful welcome and service. The staff is really special - friendly, attentive and professional at the same time. We enjoyed chatting with them about the restaurant and the area. We couldn't have asked for more. It is a lovely restaurant and we will definitely return when we are in the area again.

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Betty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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