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“Just plain awful from start to finish”

The Fire Pit BBQ Smokehouse
Ranked #13 of 63 Restaurants in Golden
Certificate of Excellence
Price range: $7 - $21
Cuisines: Barbecue
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Families with children
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations, Takeout
Reviewed September 23, 2013

The wafts of dumpster air greeted us warmly, rather than an actual staff member. We sat down out on what is a lousy excuse for a patio. No one came out to greet us, to give us menus or to even acknowledge us for that matter. We sat there for a few minutes before one of us got up to ask one of the servers if we could have menus and if she would be so nice to take our order. We sat there for another good 10 minutes before we once again had to get up to find the server to come out. While taking the food orders, she completely missed one guest altogether. She seemed distracted, disinterested and completely unenthused to be there. We ordered a pitcher of Beer to share for the table, but what was brought out to us was a lousy excuse for Beer. It was embarrassing really. The glasses were warm, the beer a tepid, yellow liquid. Undrinkable and frankly disgusting. We asked for a replacement but she informed us that this was the end of that Keg. Meanwhile, the smell of garbage felt like it was sticking to our skin and clothes and robbed us all of an appetite. We decided to move to the back of the restaurant where it was at least bearable to sit. The salad was served in a warm bowel, fresh out of the dishwasher. The chicken wings were not plain as ordered but rather already came marinated in some BBQ sauce. Overall the food was OK at best! The service, the atmosphere, the cheap decor - there are no words. There are much better restaurants in Golden than this hole in the wall.

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1  Thank missmick2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gopher1976, Manager at The Fire Pit BBQ Smokehouse, responded to this reviewResponded October 1, 2013

Thank you for your feedback regarding your visit to the Fire Pit. We always strive to provide our guests with great service and food. In the summer months it can get exceptionally warm, which will occasionally affect our garbage situation. As for our draft, unfortunately your visit came at the same time our system was dysfunctional and not been noticed by our staff member. Your level of service was unacceptable and not up to our standard. We have since rectified both our draft system and our server etiquette. We invite you to come and have the experience you deserve as our guest. We apologize for your unfortunate visit and hope you will give us another opportunity to make it right.
Sincerely,
Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 - 302 of 428 reviews

Reviewed September 15, 2013

First time we stopped by this place on August 08, 2013. Two waitresses were serving a few large groups of people and did not seem to notice us. A few more couples walked it and sat down. After about 10 minutes one of the waitresses told us that a bus with tourists arrived and the waiting time would be about 30 minutes. After that about 6 people, including us, took off to find a different place to eat.
The second time we stopped by the Fire Pit on the way back, on August 24, 2013. This time we were greeted at the door. Our waitress was quite attentive and the drinks arrived promptly. I tried their pulled pork sandwich and it was very filling. Nicely smoked tender meat, can’t complain. Thank you.

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Thank foks_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

we stopped on a whim.. for lunch.... my hubby is chef and very fussy and loves "good Food"... we loved our lunch... great portions.. great staff.. reasonable price only problem is your wayyyy to many miles away... could taste the lighty or so perfectly smoked beef brisket even late in to the day and if I I think hard enough my mouth waters again... Highly recommend this stop

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Thank BeverlyOliwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Amazing good, great portions and prices and top shelf service!! Brisket was so hearty that I could not even touch the mountain of fries that came with it

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Thank Cheddabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

We were just passing through, and stopped for lunch. All the people, staff and customers were so nice and welcoming. Our lunches and drinks were excellent. Would definitely stop again!

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Thank Jaymeoak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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