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“Nice, quiet, super clean”

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Prestige Inn Nelson
Ranked #10 of 10 Hotels in Nelson
Level Contributor
128 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice, quiet, super clean”
5 of 5 bubbles Reviewed July 14, 2014

My husband and I stayed on business. Very quiet, internet access great, rooms super clean. Friendly check-in and very reasonable rates. Nice to be able to use the amenities of the Lakeside only a short walk away. Close to the park and close enough to everything else in Nelson.

Room Tip: top floor quiet, no deck. Second and first floors offer outside access.
See more room tips
  • Stayed July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 2RevU4YOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review, October 9, 2014
Thank you for your review. I am happy that you both enjoyed your stay and were pleased with the internet access and location. We look forward to welcoming you both back to Nelson very soon!

Candace West
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    49
    72
    74
    31
    21
See reviews for
61
91
13
35
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Vancouver, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed July 12, 2014

Was very disappointed in this property! My husband and I checked in for a week to check out the Nelson area. For the price that we were charged per night we were very disappointed in the quality of the Inn.

They offer zero amenities and zero service. By zero amenities I mean zero. No in room safe, no food services nothing! We were told that there are food services available at their second property that is not within walking distance. And the restaurant at the second Prestige is not very good either.

The room was clean enough when we checked in; however, the daily cleaning was not very good. With laminate flooring the floor was not swept or vacuumed once and the only linen changed was the towels. The in room glasses were washed in the bathroom sink!

Did I mentioned the rooms had laminate flooring? The slightest movement was heard throughout the hotel. We were on the second floor and heard conversations, toilets and any other noises made by the rooms above and below!

Not to mention the train that passed directly behind the inn several times a day, blowing it's horn loudly as it passed. Most disturbing at 2am.

The parking lot had small diagonal parking that made it difficult to park an average sized vehicle. We receiver several dings in our doors.

Do not unpack your vehicle until you check in and know were your room is located. If you go in the lobby entrance you go down several stairs to the elevator and then when you get to the second or third floor after exiting the elevator you go down the stairs again to the room level.Weird layout. If you go in the end entrance you just walk up the stairs at that end to your floor, much easier in and out.

We will not stay here on any return trips, nor will we recommend this facility.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MommieD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review, October 9, 2014
Thank you for taking the time to post your comments. I apologize that your visit did not meet your expectations. I have passed your comments along to the team in Nelson for review. We do hope you will reconsider the Prestige Inn Nelson as a destination in the future.

Candace West
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nelson hotels

Calgary, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

We had a great stay in this hotel, they upgraded the room for my 3 teenage boys to a bigger room with a kitchen with lots of room for them. The first night we ate in the restaurant and it was great! Our room was on the lakeside on the main level with a great view and lawn furniture, loved the view of Elephant Mountain.

  • Stayed June 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Debbie74_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review, October 7, 2014
Thank you for your wonderful comments. I am glad to hear you appreciated the room’s amenities and enjoyed your meal. We look forward to seeing you and your family in Nelson again soon!

Candace West
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

Great room , large t.v. , queen beds , trains pass between two a.m. and five a.m. , very nice .Located next to downtown park on shore of the lake very scenic. Walmart close by many activities available in the park area.

Room Tip: Rooms closer to road , are further from trains.
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kal95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review, October 7, 2014
Thank you for your review. I am happy to hear you enjoyed the room amenities and our location. We hope to see you back in Nelson soon!

Candace West
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed June 23, 2014

Hotel is right next to a train track and trains blow through at night. If you can get over that and can get a deal on your room - it is not a bad hotel. My room faced the front street and was tiny. The A/C allowed road noise to come right though it - turned off and I had to cover it with a towel at night to muffle the sounds. The room was well appointed and overall in good shape - but only had a shower and no tub. The hotel did have a musty smell to it and that was unusual. You did get a $10 voucher for Ric's Grill in the Lakeside Resort for breakfast. Unfortunately, the least expensive breakfast @ Ric's is well over $10.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank superbeetlesrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review, October 7, 2014
Thank you for taking the time to post your comments. I apologize that your visit was not to your satisfaction and you experienced a lot of noise throughout the night. We hope you will give us the opportunity to welcome you back on your next visit to Nelson.

Candace West
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, B.C.
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed March 4, 2014

Stayed here during the 2014 olympics time period. Found the Hotel to be very nice in a good location (a little drive from the Down town area) . Rooms was large and clean.

HOWEVER the transmition of noise from the room above me was a large surprise as this is a purpose built hotel. I am sure I would not have heard all the noise from the upstairs had the people been sleeping but they were awake and walking around.

The issue was mentioned to the front desk in the am and there did credit some of the room charge so I applaud them for that, but I question my staying again.

Room Tip: Choose an upper floor.
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vancouverski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Inn Nelson, responded to this review, March 17, 2014
Thank you for posting your review. I am glad that you enjoyed our prime location and found your guest room to be comfortable. Please accept our apologies that your stay was disturbed by other guests in the hotel. We hope to have the opportunity to welcome you back on your next visit to Nelson. - Sonu Murphy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitsunday Islands, Australia
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 11, 2014 via mobile

On a recent road trip with relatives showing us the wonderful country of Canada - with the emphasis on wonderful - we booked two rooms at the Prestige Inn Nelson for an overnight stay. Rooms were clean with comfortable bedding. We walked to the nearby Prestige Lakeside Resort for drinks and dinner which was excellent. Can't quite understand the poor reviews as we had no issues with the train which although it did wake some of us it's not that bad. Very good value for money and yes would stay again although would like to try the Lakeside Resort.

Stayed December 2013, traveled with family
Helpful?
Thank Ross M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Inn Nelson, responded to this review, February 8, 2014
Thank you for visiting us during your trip to Canada! I am glad that you had an enjoyable visit and found the Inn to be a good value. We would enjoy welcoming you back on your next visit at the Inn or the Resort. We hope to see you again soon! - Sonu Murphy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prestige Inn Nelson

Property: Prestige Inn Nelson
Address: 1301 Front St, Nelson, British Columbia V1L 4C5, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Nelson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Prestige Inn Nelson 3*
Number of rooms: 44
Official Description (provided by the hotel):
Prestige Inn Nelson is an elegantly appointed French boutique style hotel located near the cultural district of Nelson. Our superior service and elegant guest rooms make this the ideal property to ensure your visit to Nelson is a memorable one. Lifestyle and Getaway packages available. ... more   less 
Reservation Options:
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Also Known As:
Prestige Inn Nelson Hotel Nelson
Prestige Lakeview Hotel

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