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“worst motel ever stayed in”
Review of Villa Motel

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Villa Motel
Ranked #8 of 10 Hotels in Nelson
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“worst motel ever stayed in”
Reviewed November 7, 2010

If you are ever in Nelson take my word DO NOT STAY IN THIS MOTEL. The room was horrible, it was dirty, very small, grafitti on the bathroom wall nothing in the room not even an alarm clock so we requested a wake up call which never came. The clerk was rude, the room was way overprised and it just made for an unpleasent stay. Again I say DO NOT STAY IN THIS MOTEL!!!!!

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank truss67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 23, 2010

My husband and dogs and I went to the Kootenays for a camping trip on Labour Day weekend. It poured down so we decided to stay in a motel in Nelson. We picked up a card for the Villa Motel from the Nelson tourist place. I phoned and the man I spoke to said he'd save me a room. I felt lucky because it seemed like a good deal and they allowed dogs. The directions on the little card weren't overly helpful and we got lost trying to find the place. Once we got there, we checked in. The room was very small and a bit run down. I wouldn't say it was dirty but it kind of looked dirty as there was a large dark ring around the toilet and the carpet was stained. The towels were frayed. The bathroom (well, there was no bath -- only a shower) smelled a bit septic and we had to keep the window open all night or the smell would make us nauseous. As we were right beside the main office, this meant we could hear lots of talking outside. Luckily, things quietened down by 11:00. On the plus side, the staff is friendly and it is in a nice location and it's a brief walk to downtown. And, I would definitely recommend walking rather than driving as we got lost again driving out of there. However, dog people beware: Nelson has some weird law about having not dogs downtown. But, dogs are allowed to walk (on a leash, there's a big highway nearby) around the neighborhood the Villa Motel is in (at least, I think they were.)

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cutecaroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cranbrook BC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 20, 2010

This is largley a no smoking motel but they allow smoking outside of the rooms, there are few garbage receptacles and no ashtrays. If you choose to bring your cig but into the room and they find it in a can, garbage, or toilet they will charge you up to $100 for a room cleaning fee. There is only a small print warning that is not discussed at check in about this charge. I would reccomend you do not allow them your credit card info and if you do insist on getting it back at checkout. I witnessed them trying to scam a young couple and their child when the father put his but in a cup in the room. I assisted them in the fight not to pay. The proprietors would use a language barrier as it suited them, talking between them to decide if this couple could be coerced into paying. It was very stressful, not the way you want to wake up after paying too much for a run down motel anyway. I will not stay there again. The good news, the couple didn't have to pay but the arguement cost them a decent weekend, and a lot of us stress and disbelief that this actually happens out there.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeffB007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2010

I regret staying at the Villa, it was not pleasant at all. The service was rude, it was dirty, and the walls are paper thin.

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelerbc112233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level 6 Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 11, 2008

We had stayed in this motel in 2001 and had a good stay. We noticed this time there were new owners and they were doing a lot of work around the place. Our room was clean with a double bed,fridge,tv, desk to word on,sink in large room by itself,and bath and shower in other room.The price included a breakfast of coffee,toast and english muffins. The phones were not working because of the new prefix being added to local numbers but that was no problem as they let me use the office phone.
WE feel for the price we paid in Nelson this room was a nice place to rest our tried feet.

  • Liked — Near downtown
  • Disliked — sink not in bathroom
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 1, 2008

We requested a "Suite" it was two rooms seperated by a bathroom, it was supposed to be Air Conditioned, only one room had a window Air Conditioner. The first room was so small that there was no place to put our luggage or hang our clothes in fact there was hardly room to turn around. The bathroom was also tiny and the toilet was so close to the sink you could hardly sit down, it also had no fan or window. The pool and hot tub they advertise were not open. They had to be asked to make up our room the next day and there was no inside security lock on the door and they charge extra for pets. They added $100.00 to our Credit Card as they said we had smoked in the room (we had not) but someone had before us as there were cigarette burns all around the sink. We will never stay there again.

  • Liked — nothing
  • Disliked — everything
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank traveller69606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 23, 2008

We stayed here beause it was late at night and it was one of the only hotels that was not full.

Problems:
1) The hotel management lied to us. He said we would get a queen size bed and that's what we apid for. However, it was only a double bed.
2) The bed was very uncomfortable, too firm, no padding, and we woke up with sore bodies.
3) The floor had a noticeable slant.
4) The room was very old and well used.
5) For the town of Nelson, the price was not good value given the condition of the room.

On the plus side:
a) The room had a mini fridge. Hardly an unusual feature, but welcome for those who just want to keep a drink cold or have fruit for breakfast.

We are generally not fussy when it comes to accomodation. I don't need luxury or great architecture. I just want a place that is clean and comfortable, and I don't want to be taken advantage of by dishonest businesses. This hotel failed on those counts.

We don't want you to suffer as we have. Avoid this hotel!

Good luck

  • Liked — Mini fridge in room
  • Disliked — Dishonest hotel staff
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ianlav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Motel

Property: Villa Motel
Address: 655 3a Hwy, Nelson, British Columbia V1L 6M6, Canada
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Nelson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Villa Motel 2*
Number of rooms: 40
Official Description (provided by the hotel):
The Villa Motel is located right by Nelson’s Orange Bridge, with views of Kootenay Lake and the surrounding mountains. It is ideally situated away from Nelson’s city noise with plenty of free parking while being a close 4 minute drive to Baker Street. ... more   less 
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Also Known As:
Villa Hotel Nelson
Villa Motel Nelson

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