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“The New Grand - Newly Grand - Could it be more Grand?” 3 of 5 bubbles
Review of The Adventure Hotel

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The Adventure Hotel
Ranked #6 of 9 Hotels in Nelson
Certificate of Excellence
Kelowna, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“The New Grand - Newly Grand - Could it be more Grand?”
3 of 5 bubbles Reviewed August 29, 2013

Ok, the renos are coming along and we were lucky to be able to stay in one of the newly renovated rooms, with a king-sized bed. That part of the stay was comfortable. The room was a bit small, though and we didn't care for the opaque bathroom door. No privacy at all! However the shower was very nice and modern. The floors were creaky, even though they were new. The room was quiet and we felt safe.

The restaurant downstairs was extremely good. Excellent food and service. A brilliant selection of martinis too.

This place is going to be very very trendy when it's finished, but there are a few issues, as noted above. I also think it's a little overpriced for what you get.

Room Tip: Be sure and ask for one of the newly renovated rooms.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Sally K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    71
    74
    26
    12
    7
See reviews for
26
90
17
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • Swedish first
  • Any
English first
Calgary, Canada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

We decided to take the scenic (long) way home from Kelowna to Calgary, via Nelson as we had never been there before.

We came across the New Grand Hotel, and decided to give it a try. It was obviously an old hotel, we were offered either an old room w/ a King bed, or a new room w/ a Queen bed. We opted for the new room, paid a bit more but it was impressive. The rooms were smaller than a typical hotel room; based on how old the hotel was this made sense. New bathrooms, a closet to put your luggage, and new windows... it was all newly done.

The lady working the front desk when we got there was friendly and approachable. She told us about the town of Nelson, and when we asked for a corkscrew and wine glasses, she was able to get us some from the nearby restaurant, hassle-free. There is free parking at the back of the hotel, which is appreciative as Nelson does have paid-parking during business hours.

It is clear that there is an old vs. newly updated wing of the hotel. I'm not so sure I would have been so impressed with the old part, but understandably they are renovating the old part now as well.

My only feedback is that the floors in the new part still creek. Someone leaving their room and walking down the hallway was clearly heard. I'm not a light sleeper, so I noticed it but it didn't keep me up at night.

I would stay here again!

Room Tip: Stay in the newly renovated wing if you get a chance...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheShawnYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 12, 2013

Just returned home from another epic motorcycle trip in B.C. and Alberta. While in Nelson, I had the complete pleasure of staying at the New Grand Hotel. My heartfelt thanks go out to Destiny and Rhonda at the front desk, Graham, our bar manager, and the very sweet and lovely Allie and Stephanie in the Uptown Bar. The weather may not have been the best on our trip, but the staff at this hotel are the friendliest I have ever run into.As Arnold is so fond of saying.. "I'll Be Back."

  • Stayed August 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

We were planning a couple's getaway and were disappointed to find that every hotel and B&B we wanted seemed to be booked for the long weekend except the New Grand. We were put off by the recent negative reviews, but thought we would take a chance.

I called and the lady at the desk was very pleasant and offered me the rates up front for a regular room and a newly updated room. The new rooms were $125/night which was $20ish? more than the regular ones. We decided to go the gusto and book the new room.

The room knocked our socks off! It definitely wasn't what we were expecting to find in a heritage hotel but it was very fresh and fun. If you want a heritage feel, maybe try the Hume.

What we loved:
- tasteful, new decor that isn't the average dingy "hotel" stuff, lots of natural light (3 windows for us)
- AWESOME air conditioner placed right above the bed - dead silent and worked like a charm
- electric fireplace (kind of like a TV)
- comfy king sized bed with clean, new, comfy sheets
- friendly staff at the front desk, as well as chamber maid we spoke to and the restaurant staff downstairs
- good location, walking distance to waterfront, Baker Street shops, Trolley, WalMart Plaza
- high powered, REAL hair dryer provided in the room. Not a cheap hotel one, this one got the job done.
- Snazzy ipod dock alarm clock
- Coupons from the front desk man saved us $12 on drinks in the pub!
- Free iPod loan-out to guests
- Liquor Store, Sports Pub, Coffee Shop & Lounge all on-site. We made use of all but the Coffee Shop (though I read online that they are the earliest coffee shop to open in Nelson)


What we didn't love:
- as a part of the trendy charm, the bathroom door is actually a frosted glass shower door. Although it looks cool it leaves a lot to be desired in the privacy department - it doesn't latch and it has about .5" gap on the sides. Hopefully they realize this before installing them in the other rooms
- Parking? We had to park on the street for one night, then fight for one of the few stalls in the back. If you leave your stall, expect it to be poached as soon as you leave. Ours was!
- No mirror or artwork in the room itself. So for fixing up your hair and face, you have to fight for the bathroom
- No continental Breakfast

Once this hotel is done the renovations it will surely be awesome! They are putting in a gym, hot tub and common kitchen area which sounds great. We were disappointed as it was marked on the map in our room but actually hasn't been done yet! Would have been great to use the hot tub. (Note - the new rooms had a shower only, no tub.)

I don't see what all the fuss is about with the negative reviews as I dealt with the exact same staff as they did and found the areas we used to all be clean. I can't help but notice that many of the negative reviewers actually didn't stay here at all, they ended up going somewhere else...

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sweeetleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worgl, Austria
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 30, 2013

We completely agree to the comments of christine t from july 26th 2013! Though we provided valid credit cards, passports, id cards and driving licences during the check in the rude lady at the reception desk insisted on"a piece of id with the address including the street". Needless to say that in these standardized EU documents there is no residence street mentioned and in the (austrian) id there is only the city of residence stated. We offered to pay the room in advance and to leave the passports at the reception desk until the check out but even this was refused. No manager was avaiable.
Thanks to the rude lady and stupid hotel rules we finally arrived at the prestige inn nearby and enjoyed the high standard and many amenities for a comparable price.

Room Tip: Look for another hotel
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank peter n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed July 26, 2013

On our girls trip through Nelson we decided to check out what looked like a fun hotel that was recommended by the chamber of commerce. The woman at the desk was so rude we almost walked out immediately but decided to look at a room. The room was dark, musty and very outdated, we could not get out fast enough. Thank you rude lady for sending us running to the Mountain Hound Inn where we had a great sleep in a very clean room with an amazing shower.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Location
Helpful?
3 Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

My husband and I particularly enjoy staying in vintage hotels. We sought out Nelson as a vacation destination because we heard about all the historical buildings and surrounding ghost towns, (not to mention the beauty of the Canadian Rockies).. On our arrival, we were greeted by a friendly and helpful staff. We booked the economy room, which was small, but did not lack in any of the amenities that we require; such as a generous closet, a clean bathroom and a comfortable bed. We truly enjoyed the restaurant downstairs, and got a great tip for breakfast from the desk clerk in the morning.
Our only disappointment was a carpet which could use shampooing and a window which could have been cleaned. Other than that, the sheets were changed daily, and the hotel could not have been located in a better location. We would definitely stay there again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank smarti5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Adventure Hotel

Property: The Adventure Hotel
Address: 616 Vernon St, Nelson, British Columbia V1L 4G1, Canada (Formerly The New Grand Hotel)
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #6 of 9 Hotels in Nelson
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Adventure Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Expect an avalanche of Change. Euro-Style Rooms with 100% renovations completed. New addition include Guest Lounge, Large Patio, Gym, Sauna. Function and style with airy, bright ambiance and picture perfect views of the Selkirk Mountains and Kootenay Lake, creating a subtle luxury perfect for relaxation and comfort. ... more   less 
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