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“The Best Western on Baker Street: Great location, clean rooms, great service, great food and easy on the wallet too.”

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Best Western Plus Baker Street Inn & Convention Centre
Ranked #3 of 10 Hotels in Nelson
Certificate of Excellence
Reviewed February 23, 2011

We stayed at the Best Western on Baker Street and we could not have been more satisfied with our choice.

We were able to walk everywhere in town because the hotel is located on right on the main street Our room was very clean, comfortable and appeared to have been recently renovated. We especially appreciated that everyone working in the hotel went out of their way to assist us or provide directions when we asked. On the one night that we chose to stay in and order room service, the Borscht and the Burger that we ordered lived up the hight standards for cuisine that everyone who has dined out in Nelson comes to expect. When we go back to Nelson, we will be staying at the Best Western.

  • Stayed: January 2011, traveled as a couple
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1  Thank BC-Traveller76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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497 - 503 of 547 reviews

Reviewed February 18, 2011

Stopped here for a night making our way snowboarding through the mountains. The beds were fantastic after staying in Casa Alpina in Rossland (very firm planks). Huge room, comfy beds, microwave and fridge in the handi-cap room were added bonuses. Would recommend staying here, only downside was no continental breakfast. Can't complain though after a great nights sleep.

  • Stayed: February 2011, traveled with friends
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Thank toofinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2011

Clean rooms, great service and friendly staff all in a convenient location for all activities in and around Nelson. Will definitely stay here again.

  • Stayed: February 2011, traveled with friends
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Thank RockAfter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2011

Really liked Nelson, and the Best western there!
The staff were great, in the reception AND the restaurant! Very helpful.
Only sad part was that the spa was in 'upgrade' mode and not open.
Had a lovely sleep.
Would definetly go back and stay there again!

  • Stayed: January 2011, traveled as a couple
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Thank annieauld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2011

Love the small but mighty business center, workout room and beautiful rooms. Nice relaxing stay for our family, thank you for such great service and a tasty restaurant attached.

  • Stayed: April 2010, traveled with family
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Thank debduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

I have stayed at this hotel many times for business, the staff is excellent , and the rooms extremely comfortable. They go out of their way to make your stay as enjoyable as possible.

  • Stayed: January 2011, traveled on business
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Thank bdawg21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2011

This was my 3 rd stay at this hotel. They were busy as the ferry was cancelled due to a broken gas line which closed the highway. The main highway was closed due to an avalanche. Suddenly, a normal quiet Monday night became an all hands on deck situation. The front desk clerk Elizabeth was unflappable. She only had 5 rooms left due to the emergency. Quickly she remembered me from a prior stay in November and found us a room. We had two beds instead of a king but our choices were slim. We also had no change of clothes or toiletries. She quickly found us the latter. Our room was spotless, the TV was in good working order, there was enough towels for two large people, and the beds were comfortable. In the restaurant, which was packed, extra staff pitched in to feed the crowd. The food and service remained excellent. Other housekeeping staff were summoned to ensure that all rooms couldl be utilized that night and that was a good call by someone as the hotel was sold out. The next morning the roads re-opened, breakfast drew a good crowd and we all resumed our journey. The front desk clerk brought in the morning brought me up to date on road conditions so that we could resume our journey home. I travel a lot, and know too well the advantage of having a sharply trained, alert staff, especially those manning the front lines. Elizabeth deserves a bonus or a day off for her excellent service and yes we will stay there again.

  • Stayed: January 2011, traveled as a couple
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Thank miruspublishing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
humehotel, Owner at Best Western Plus Baker Street Inn & Convention Centre, responded to this reviewResponded January 25, 2011

Thanks for taking the time to write about your experience and noting the excellent customer service provided by Elizabeth. She is amazing and what she does and we are lucky to have staff like her working here. I will share this with the entire staff here at the Best Western Baker Street Inn. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Baker Street Inn & Convention Centre

Address: 153 Baker St, Nelson, British Columbia V1L 4H1, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Nelson
#2 Romantic Hotel in Nelson
#5 Family Hotel in Nelson
Price Range: $111 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Baker Street Inn & Convention Centre 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Best Western Plus Baker Street Inn & Convention Center is historic Baker Street's newest and only full-service hotel. In 2014, the property has received major upgrades to its guest rooms, corridors and lobby to maintain its 'Plus' status.It is the preferred choice for anyone seeking comfortable and convenient accommodations in the heart of the Nelson. You can relax in an in-room Jacuzzi, dine at the Baker Street Grill, exercise in our fitness centre or unwind in our soothing hot tub after a day on the slopes. Kids stay for free and pets are always welcome. Free wireless Internet and free parking are provided for your convenience. We are motorcycle-friendly and the perfect choice for couples, families and large groups alike. ... more   less 
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Also Known As:
Best Western Nelson
Nelson Best Western

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