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“A disaster - will never go back!”
Review of The White Elephant

The White Elephant
Ranked #21 of 104 Restaurants in Parksville
Certificate of Excellence
Cuisines: Thai
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed June 28, 2013

We arrived 10 minutes after opening with most tablea empty. 3 tables came in after us 10-20 minutes later with their orders being taken in 15-20 minutes after they sat down. We tried to get the waitress' attention and once had eye contact with no success in getting service. Another table filled with now 4 tables orders taken and then severed before us. Finally our salad rolls arrived 1 hour and 10 minutes after we arrived. Our main dishes were served soon after and then salad rolls were offered again. There were many tables leaving unhappy - table behind us didn't get some of the dishes they ordered. Take out folks were waiting, sent away, came back waiting. We have eaten there 3 times before this disaster and it is getting worse now to the point of us never returning. Where is the owner?

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2  Thank Dee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 - 130 of 145 reviews

Reviewed June 27, 2013

First time at this brand new Thai Restaurant. It was almost full but the service was prompt and the food delicious and very reasonably priced. We didn't have a reservation but no problem. Only problem one table of 9 were making a big racket shouting and laughing loudly but the waitress obliged us and asked them to turn down the noise.

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2  Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

This is a new spot in Parksville not very large (you would need a reservation for a group of 6 or more) and they are great but a bit understaffed on the serving side. They make up with being super nice and keeping on top of the beverage service.

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1  Thank madronatrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013 via mobile

I went in here with my girlfriend at ten past 9 on Friday. They close at 930, buy for a new restaurant in town you'd think they'd want to be very accommodating. They already turned off the fryer and didn't tell us before ordering, so after we made our orders we were told we had to change them. There were many things we couldn't order and instead of making suggestions they just kept telling us all the things we couldn't have.

After we found something we could order, the servers were cleaning around us even before the restaurant was even closed. I said i can pay before we get our food so they can cash out. They told me it doesn't matter but we definitely felt rushed.

We got our food and ate pretty quick. It wasn't bad but not spectacular. I had the Penang chicken curry with rice, and the curry was good but it was just curry, chicken, and raw bell peppers. My girlfriend had the Thai chicken wrap which was pretty small and underwhelming.

Overall it wasn't a bad place, but for a new restaurant in town you'd think they'd be trying harder.

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Thank Freedomless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

The White Elephant is a new Thai restaurant in Parksville, BC. I've eaten here twice and there are still a few items on the menu that I'll be back to try. The restaurant is small, well appointed and the service has been great.

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Thank Gerald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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