We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“$111 for tapas? What a rip-off!”

Grotto Spa at Tigh-Na-Mara
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.
Reviewed September 8, 2013

Went to the Grotto Spa for a get together with friends recently. Staff members were very friendly and attentive. Did not have any treatments, just used the mineral pool for 15 minutes. Spa is beautiful, but not serene and quiet. Too busy and overused with throngs of people milling around. Tapas were served to our group in a cosy lounge area. It comprised of eight or nine courses of different small bites, one per person per course, as well as one drink per person. Service was good and prompt, and the food was beautifully presented, but the chicken was dry, the quinoa cake tasted like cardboard, the rest was better, but nothing spectacular. Unfortunately it looked better than it tasted, honestly. The bill for each person (!!!) came to $111-00. I understand that the food needs to be prepared, to be served, that the facility is nice and well-maintained etc. etc. But $111-00 for what I got there is daylight robbery. It was not worth that much money, not by a long shot. This place is overrated, pun intended. Had brunch in the restaurant there once before, and food was not great either. If you charge those prices, people have high expectations, and rightly so. Will defo go elsewhere next time.

3  Thank 123reis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded April 17, 2014

I am so pleased to hear you had a chance to join us at the Grotto Spa for a “Dip & Dine” Package however I am very sorry to learn the experience did not meet your expectations, as this feedback is uncommon. The Dip & Dine is very popular as it includes day access to enjoy the Grotto Mineral Pool, Whirlpool & Relaxation Lounge, followed by Endless Tapas in the Treetop Tapas & Grill for $89 per person. We do offer a special price for this package of $69 per person Monday to Thursday. Endless Tapas is a dining experience unlike any other in Canada, reserved exclusively for robed spa guests. Tapas feature an endless chef’s presentation of fresh local seafood, spa-inspired anti-oxidant cuisine and delectable desserts over a 2 hour dining experience. Our spring tapas menu will be launching in the coming days and we do hope to have the opportunity to see you return to enjoy the Grotto Spa in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (208)
Traveler rating
Traveler type
Time of year
Language
All reviews
"endless tapas"
in 41 reviews
"mineral pool"
in 88 reviews
"hot tub"
in 15 reviews
"couples massage"
in 10 reviews
"body wrap"
in 7 reviews
"locker room"
in 7 reviews
"relaxation lounge"
in 7 reviews
"third floor"
in 6 reviews
"fresh fruit"
in 7 reviews
"change rooms"
in 9 reviews
"treetop restaurant"
in 4 reviews
"our waiter"
in 4 reviews
"comfy chairs"
in 4 reviews
"aromatherapy massage"
in 4 reviews
"girls weekend"
in 3 reviews
"floor lounge"
in 3 reviews
"food was amazing"
in 4 reviews
Filter

166 - 170 of 208 reviews

Reviewed September 3, 2013

Not only do you not have to "brace yourself" before entering (this pool is neither hot-tub hot nor swimming pool cold), it's big enough to even play tag in! Some couples like to kiss beside one of the two waterfalls. Also, because it has detoxifying salts/minerals, it's very easy to float/hear the underwater speakers with their whale sounds/relaxing music. The decor is West Coast and very relaxing at any time. (Off-season packages often include Mineral Pool passes. The rest of the spa is quite expensive, I found.)

Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

I was worried the service was going to be something to be desired given that most people vacation here and are not regular customers, however I was not disappointed. I had a facial and a body scrub. I enjoyed the grotto as well however it was the end of the day and it was a bit unkempt with towels lying around, glasses of water etc. A group was pretty noisy while I was trying to relax, but no big deal.

They use Eminence products which are my favourite.

Don't miss it if you are in the area. I would return.

Thank xsenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

I've had a number of massages at the Grotto Spa & have never been dissapointed. As a matter of fact I usually doze-off!
The atmosphere and overall vibe of the Grotto is so relaxing. The separate massage rooms are so private, soothing and luxe, the massage therapists knowledgable and experienced. So off to nap time I go!
The whole grotto experience here is really unique.
Take a book and stay few hours or the day, enjoy what is offered. This place knows how to Spa!

Thank Katathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed August 4, 2013

We are 3 old friends who reunite annually. On 4 occasions we have used this facility and have never been disappointed.
Attractive decor, nutritious snacks, "squeaky " clean, and a mineral pool second to none..
Hungarian minerals-from Hungary-make for the most relaxing, therapeutic & ultimately energizing benefits.
You gotta go to the Grotto!

Thank Moira F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Grotto Spa at Tigh-Na-Mara also viewed

Parksville, Vancouver Island
Parksville, Vancouver Island
 
Parksville, Vancouver Island
Parksville, Vancouver Island
 

Been to Grotto Spa at Tigh-Na-Mara? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing