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“caring, friendly” 5 of 5 bubbles
Review of The Hospitality Inn

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The Hospitality Inn
Ranked #2 of 9 Hotels in Port Alberni
Certificate of Excellence
Barrie, Canada
Level Contributor
4 reviews
3 hotel reviews
“caring, friendly”
5 of 5 bubbles Reviewed July 30, 2013

staff from front desk (Hi Beth ) to housekeeping , & restaurant, were really friendly, Beds ssooo comfortable, food great, lots of it. Centrally located on the Island , and close to all that Port Alberni and the Village of Alberni had to offer which was lots, We could have spent our whole vacation there, but we were on a road trip to see as much of Beautiful B C as we could, We will definitely make The Hospitality Inn our place to stay when we return, thanks , Maureen & Bryon, Barrie, Ontario.

Room Tip: Just ask the front desk they will find you the best room for your needs
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Brethet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for your great comments and for staying with us at The Hospitality Inn. It is wonderful to hear that you enjoyed Port Alberni, our friendly and courteous staff and the comfort of you room so much. We hope that you enjoyed the rest of your travels and look forward to welcoming you back should you visit the valley again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
    128
    102
    41
    11
    9
See reviews for
81
80
21
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 28, 2013

Super comfy beds! Nice showers and everything very clean. Friendly, helpful staff. One minor thing was no elevator to the 2nd floor for our seniors, but staff did immediately offer help with the bags. Would request 1st floor if travelling with older people.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cindyonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for staying with us at The Hospitality Inn and for taking the time to provide us with your comments. It is great to hear that you enjoyed your stay with us and that you found everyone to be friendly and helpful. We hope to have the opportunity to welcome you back to the Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtenay, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 8, 2013

Very clean and bright! The staff was very friendly and accommodating...knowledgeable about the area. Check-in was a breeze. Did not get to try the restaurant, but the menu looked very interesting. Will definitely stay again and will stay for a longer period of time.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank holiday181789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for taking the time to provide us with your comments and for staying with us at The Hospitality Inn. It's a pleasure to hear that you found everyone to be friendly and helpful as we are dedicated to providing a memorable experience to our guess. We look forward to having the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Alberni, Canada
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed July 2, 2013

My parents are in their 90's and stayed here for 2 weeks last year and again this year while visiting us in Port Alberni. This is a very well maintained hotel with excellent service and staff. They provide special accommodation for those who need accessible features in their rooms. The attached restaurant is excellent and really accommodated their special requests. My parents love the bedding and pillows! One side of the hotel looks out onto the parking lot, the other into back yards, so there is really no view. There is a pool and patio. There is also a pub but it is on the lower level with very steep stairs. I now book for them directly with the hotel by phone as I get the same rate and can discuss my parents' special needs. They still had all the particulars in the computer from last year! Whenever anyone asks me to recommend a hotel in PA, this is the only one!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cmnarles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for taking the time to provide us with such great comments with respect to your parents stay(s) with us at The Hospitality Inn. It is our pleasure to do all that we can to take care of them. We are dedicated to taking care of our guests and pride ourselves in being friendly and helpful. Thank you for the recommendation to others as a first choice for accommodation in Port Alberni.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Alberni, British Columbia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed June 29, 2013

have stayed several times at this Hotel. Each time booked online and each time had an argument with Hotel itself as to the rate but finally got the online rate. Usually ok rooms and quiet. This time, no light over bathroom vanity on arrival and immediately reported to front desk. Was never attended to. Bathroom had horrible musty smell like wet smelly rag and toilet moved when you sat down! Very disappointed in this visit.

  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Carole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for staying with us at The Hospitality Inn and for taking the time to provide us with your comments. Your feedback is important to us and we welcome the opportunity for improvement. As we continue to move forward with our renovations, we remain dedicated to exceeding our guest’s expectations with respects to our service standards. We hope to have the opportunity to welcome you back as we wish to share with you the many updates we have completed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 11, 2013

Like previous reviewers, I was attracted to this property because of the very positive comments on the beds. And they were correct! Had a great sleep and took the mattress info in hopes we can buy one for home. Staff were very accomodating and helpful. Really nice pool area and outside pation and we took advantage of 31 degree celcius weather to enjoy both. Only thing that would have made the visit perfect was the Pub being opened. Were told Pub was only opened on weekend. Had very average meal in dining room. Should have explored the great alternatives in town but had to be up early for the Frances Barkley so we stayed in for convenience. Would/will come back when next in Port Alberni. Rob

Room Tip: Second floor was vey quiet but no elevator may make it difficult for some
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Victoriarob591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for staying with us at The Hospitality Inn and for taking the time to provide us with your comments. It is great to hear that you enjoyed the beds so much that you wish to have one for your home too. It is also a pleasure to hear that you found everyone to be friendly and accommodating. We look forward to having the opportunity to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
4 of 5 bubbles Reviewed June 10, 2013

We recently spent the night on the way to Tofino during the holiday weekend. The rooms were clean, the beds comfortable, and the staff was very helpful. As an added bonus they put our family close to the pool which was perfect for kids.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank MJMNW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pahosp, Owner at The Hospitality Inn, responded to this review, October 5, 2014
Thank you for staying with us at The Hospitality Inn and for taking the time to provide us with your comments. It is great to hear that you enjoyed your stay with us and that you found everyone to be helpful and your room location was convenient for your family. We are glad you enjoyed the amenities and we hope to have the opportunity to welcome you back to the Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hospitality Inn

Property: The Hospitality Inn
Address: 3835 Redford St, Port Alberni, British Columbia V9Y 3S2, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Port Alberni
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Port Alberni
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Hospitality Inn 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub.Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations. ... more   less 
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Also Known As:
Hospitality Hotel Port Alberni
The Hospitality Hotel

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